Writing
Archana Biju
Admin Executive
Trivandrum ,Kerala
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Executive Assistant position. Ready to help team achieve company goals.
Overview
16
16
years of professional experience
4
4
years of post-secondary education
5
5
Languages
Work History
Senior Executive
Tata Elxsi
Trivandrum, Kerala
12.2012 - Current
- Conducted research on emerging trends within industry and capitalized on finds to develop new products, services and strategies.
- Reviewed individual department performance and worked with leadership to improve processes, procedures and practices.
- Streamlined operations to maximize business efficiency and profits.
- Resolved issues and recommended actions based on production and compliance reports.
- Identified opportunities to improve business process flows and productivity.
- Identified and resolved issues between employees, promoting better collaboration and mutual respect.
- Employed optimal safety practices to reduce worksite complaints and hazards.
Supervisor
The Leela Kempinski Kovalam
Trivandrum, Kerala
06.2006 - 10.2012
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
- Worked with management team to implement proper division of responsibilities.
- Tracked and prepared quarterly reports to present to leadership.
- Defined operational metrics to evaluate efficiency of processes and procedures.
- Set overall vision and provided team leadership.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
- Achieved results by working with staff to meet established targets.
- Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
- Streamlined operations to improve process efficiency.
- Conducted routine inspections to check quality and compliance with established specifications.
- Developed training, task and process guidelines and communicated clear and concise directions to employees.
Education
Loreto College - Geography Hons
Mahbert High School
Darjeeling 06.2000 - 04.2003
Diploma - Hospitality
Frankfinn Institute
Siliguri 02.2005 - 02.2006
Skills
Office administration mail room handling, processing of Housekeeping and Pantry consumables invoices
Administrative support - timely process of invoices and PO related procurement is taken care
Mail handling - proper email etiquettes followed for responding to all mails
Travel coordination Air ticketing,train and Bus ticket booking of employees is taken care once the details and proper approval is attained from respective managers
Operational management- co ordinate with vendors, customer visits and BU requirements,
Interests
Singing
Cooking
Timeline
Senior Executive
Tata Elxsi
12.2012 - Current
Supervisor
The Leela Kempinski Kovalam
06.2006 - 10.2012
Diploma - Hospitality
Frankfinn Institute
02.2005 - 02.2006
Loreto College - Geography Hons
Mahbert High School
06.2000 - 04.2003