Archana Dash
Business Consultant/Analyst
Summary
Accomplished Business Consultant with a proven track record at CGI, adept in SQL/Database Management and excelling in stakeholder management. Spearheaded end-to-end process implementations, significantly enhancing data-driven decision-making through Power BI. Recognized for developing strategic solutions that increased client satisfaction and revenue potential, leveraging Agile methodologies for optimal project delivery.
Overview
4
4
years of professional experience
5
5
Certifications
Work History
Business Consultant
CGI
01.2023 - Current
- Experienced in E2E implementation of processes starting from Requirement Gathering, BRD Creation, Jira Ticketing, ServiceNow Incident Management, Confluence and Testing
- Well versed in developing and analyzing SQL queries for data retrieval and modelling
- Recognized as a visionary with strong analytical skills to develop dashboards based on the client requirements using Data Visualization tools (Power BI), experienced in producing reports, detecting unusual patterns and highlighting then to the management
- Enhanced team productivity by providing guidance on effective time management and prioritization techniques
- Evaluated existing business models, identifying areas of improvement to increase revenue generation potential
- Developed complete business plans and operational strategies for new and existing business
- Increased client satisfaction by implementing tailored solutions for their unique business needs
- Have hands-on experience in SAP ECC in configuring, customizing modules, developing interfaces, and implementing system security measures.
Business Analyst
CGI
11.2021 - 01.2023
- Experienced in Project Management, Change Management, Incident Management, L1 Monitoring, Project Portfolio Management, Application Portfolio Management, Business Operations, Client Relations and Business Development
- Proven expertise in assisting customer queries, tracking incidents, quality management and project delivery
- Developed high-quality documentation (BRD,FRD) to cater the requirements of the client and making it easily understandable by the development team.
- Streamlined project management with effective communication and collaboration across cross-functional teams.
- Performed gap analysis between existing systems or processes and desired state, identifying areas for improvement or enhancement.
- Collaborated closely with stakeholders to identify opportunities for process improvements and drive continuous innovation in the organization.
- Supported software development projects by defining clear requirements and effectively communicating them to technical teams.
- Improved business processes by analyzing current practices and recommending optimization strategies.
- Acted as a liaison between the development team, business and stake holders to foster open communication.
Management Consultant
JiBe Development Services Pvt. Ltd
10.2020 - 10.2021
- Delivered tailored solutions for clients in various industries, addressing unique challenges and needs.
- Identified key performance indicators, enabling clients to monitor progress towards business objectives.
- Developed strong relationships with key stakeholders at all organizational levels, fostering collaboration across departments.
- Evaluated market trends and competitor analysis, informing strategic decision-making for clients.
- Supported and implemented projects, ensuring their successful execution.
- Documented product backlogs, change requests, collaborating with product team for the development.
- Defined project scopes, gathered requirement, tracked timelines, reported risk, monitor the progress.
- Managed operational workflow, ensuring seamless delivery for both turnaround and long-term projects.
- Conducted User Acceptance Testing (UAT) in collaboration with client & provided user training to them.
Education
MBA -
KIIT School of Management
Bhubaneswar 04.2001 -
BBA -
KIIT School of Management
Bhubaneswar 04.2001 -
Higher Secondary -
Stewart School
Bhubaneswar 04.2001 -
High School -
Stewart School
Bhubaneswar 04.2001 -
Skills
SQL/Database Management
Requirement Gathering
Agile/Scrum Methodologies
Power BI
Stakeholder Management
Project Management
Jira
ServiceNow
SAP ECC
Solution Implementation
Data Analytics
Business Analysis
Certification
Power BI, Skill Nation
Timeline
Build an Azure Machine Learning custom skill for Azure AI Search
06-2024
Introduction to Power Apps cards
05-2024
Generative AI Training - Microsoft
01-2024
MB-920: Microsoft Dynamics 365 Fundamentals (ERP)
01-2024
Business Consultant
CGI
01.2023 - Current
Business Analyst
CGI
11.2021 - 01.2023
Power BI, Skill Nation
05-2021
Management Consultant
JiBe Development Services Pvt. Ltd
10.2020 - 10.2021
MBA -
KIIT School of Management
04.2001 -
BBA -
KIIT School of Management
04.2001 -
Higher Secondary -
Stewart School
04.2001 -
High School -
Stewart School
04.2001 -