Travel
ARCHANA GANDHI
Operations and Human Resource
Vadodara
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
22
22
years of professional experience
Work History
Project Manager – Operations and HR
Tata Consultancy Services
04.2010 - Current
- Details of Key Areas
- Contract Management (Unit Level)
- Managing partner contract of more than 60+ Partners
- Proactively initiating contract discussions for contracts nearing expiry
- Supporting Alliance team for multiple partner contracts
- Contract Management (Practice Level)
- Managing contracts for SAP practice
- Setting up discussion with partner legal and TCS Legal for Contract negotiation on certain parameters
- Procuring licenses from SAP for internal consumption
- Timely payment for Licenses procured
- Proactively initiating contract discussions for contracts nearing expiry
- Knowledge & Competency Management
- Creating Training Calendars for the practice
- Maintaining repository of projects that have gone live
- Record management of Projects WIP and gone live
- Maintaining Case studies of projects that have gone live along with project artefacts
- Initiating Copyrights for new products developed by the team
- Creating user Id’s for teams to upskill on SAP skills
- Connecting with teams to understand the training requirement and making a training plan with internal or external technical trainers
- Publishing Training calendar on upcoming Trainings
- Competency report sharing with leadership
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Coordinated cross-functional teams and resolved conflicts, maintaining a positive work environment throughout the project lifecycle.
- Developed strong relationships with stakeholders through regular communication updates, fostering trust and confidence in the team''s ability to deliver results.
- Collaborated closely with senior management to align project objectives with strategic company initiatives, ensuring that efforts contributed to overall business growth.
- Mentored junior team members in project management best practices to enhance their skills and contribute to better overall performance.
- Fostered a culture of innovation and creativity within the project team, leading to improved problem-solving capabilities and enhanced outcomes.
- Completed projects within tight deadlines, coordinating team efforts and prioritizing tasks effectively.
State Manager ROM
CRP Technologies
09.2009 - 02.2010
- Handling and leading a team for day to day branch operations
- Pre-employment screening and Hospital claims investigation
- Risk investigations
- Building client relations by on time deliveries to clients and resolving queries
- Billing and follow up with clients on receivables
- Process improvements for record management
Associate Staff Consultant
Insight Screening
06.2006 - 12.2008
- Lead a team of associates to conduct Pre-employment Screening for several clients
- Ensuring timely deliveries of reports to the Clients
- Contacting HR of various companies to authenticate data furnished by Clients
Lead Associate
First Advantage (FADV)
04.2003 - 02.2006
- Lead a team of associates to conduct Pre-employment Screening for several clients
- Ensuring timely deliveries of reports to the Clients
- Contacting HR of various companies to authenticate data furnished by Clients
- Auditing individual Status sheets to ensure continual workflow
- Inducting joinees of management cadre into the process of quality (Managers, Senior Managers & General Managers)
Education
Skills
Operations Management
Relationship Management
Human Resources Management
Problem-Solving
Time Management
Team Leadership
Multitasking
Problem-solving abilities
Excellent Communication
Project Management
Task Delegation
Task Prioritization
Negotiation and Conflict Resolution
Interests
Books
Music
Personal Information
Date of Birth: 05/06/1978
Work Preference
Work Type
Full TimeLocation Preference
On-SiteHybridTimeline
Project Manager – Operations and HR
Tata Consultancy Services
04.2010 - Current
State Manager ROM
CRP Technologies
09.2009 - 02.2010
Associate Staff Consultant
Insight Screening
06.2006 - 12.2008
Lead Associate
First Advantage (FADV)
04.2003 - 02.2006