Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Sandesh Dinanath

Mumbai

Summary

Organized Cafe Manager with many years of experience working in local cafe settings. Team-driven leader in personnel management and fair labor. Customer-driven and motivated to serve community.

Overview

9
9
years of professional experience

Work History

Cafe Manager

Zepto Cafe
Mumbai
11.2023 - Current
  • Supervised day-to-day operations in the cafe to ensure efficiency and quality standards were met.
  • Ensured all work areas were kept clean and hygienic according to health regulations.
  • Trained new employees in operational procedures and modeled duties for front and back house positions.

Restaurant Manager

Spring Onion PVT LTD
Mumbai
04.2021 - 11.2023
  • Supervised and trained staff in customer service, food handling, and safety protocols.
  • Assisted with kitchen preparation during peak times as needed.
  • Conducted weekly team meetings to discuss performance issues and provide feedback.

Shift Manager

WALQA QSR MUMBAI
Mumbai
02.2020 - 03.2021
  • Monitored store operations to ensure compliance with company policies and procedures.
  • Resolved conflicts between staff members in a professional manner.

Shift Manager

Wow Momo PVT LTD
Mumbai
12.2018 - 01.2020
  • Developed and maintained positive working relationships with staff, customers, and vendors.
  • Taught staff upselling techniques to meet revenue targets.

Team Member

Wow Momo PVT LTD
Mumbai
01.2017 - 11.2018
  • Operated cash registers to process payments from customers.
  • Managed incoming shipments by verifying accuracy of orders and organizing merchandise accordingly.
  • Greeted customers upon entering the store with friendly demeanor.

Steward

Spring Onion PVT LTD
Mumbai
01.2016 - 01.2017
  • Maintained a clean, safe, and organized work environment.
  • Stocked supplies such as food items in refrigerators, freezers, cupboards.

Education

High School Diploma -

Shri Sanatan Dharma Hindi High School
Mumbai

Bachelor of Commerce -

Arunachal University Of Studies
Arunachal Pradesh

Skills

  • Business marketing
  • Customer Engagement
  • Timekeeping
  • Operational Efficiency
  • Staff Management
  • Computation

Languages

Hindi
First Language
English
Intermediate (B1)
B1
Marathi
Upper Intermediate (B2)
B2

Timeline

Cafe Manager

Zepto Cafe
11.2023 - Current

Restaurant Manager

Spring Onion PVT LTD
04.2021 - 11.2023

Shift Manager

WALQA QSR MUMBAI
02.2020 - 03.2021

Shift Manager

Wow Momo PVT LTD
12.2018 - 01.2020

Team Member

Wow Momo PVT LTD
01.2017 - 11.2018

Steward

Spring Onion PVT LTD
01.2016 - 01.2017

High School Diploma -

Shri Sanatan Dharma Hindi High School

Bachelor of Commerce -

Arunachal University Of Studies

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Sandesh Dinanath