16 Years of Experience as a Project Manager with a proven track record at Worldline India Private, adept in Agile methodology and JIRA. Excelled in resource management and project development, achieving streamlined operations and enhanced project delivery.
Managing end-to-end projects on POS implementation, UPI aggregation, merchant acquiring, cards, and digital payments.
Stakeholder Management, Third-Party Coordination, PSP Integration.
Handling Yes Bank, IDFC First Bank, and UCO Bank projects.
Attending and conducting weekly reviews, face-to-face meetings with banks and internal stakeholders.
Familiar with JIRA Tool, ServiceNow, SharePoint.
Planning, execution, monitoring, controlling, and delivering the internal and external projects.
End-to-end delivery on POS applications, host-to-host, and terminal certifications on all (VISA, Mastercard, and Rupay) schemes.
Timely escalations if the project is not on track.
Conducting, presenting weekly reviews, and updates on all the projects.
Attending meetings online and offline with banks and internal stakeholders.
Participating in key injection activity by visiting the data center.
Oversaw and managed large-scale institutional projects.
Coordination with internal and external faculties.
Budget and commercial handling.
API Modules and Payment Gateway Deployment.
Web portal development for Check My Skills.
Delivery management.
Team handling.
Invoice processing.
Handling travel and forex domain projects.
Designing the portal as per client requirements.
UAT testing and go live Support
API Modules and Payment Gateway Deployment.
Customer Interaction.
Delivery management.
Resource Management.
Handling banking projects (ICICI, HDFC, SBI, BOB, AXIS, NI, Qatar banks).
Preparing various reports, such as the resource utilization report, time sheet report, monthly BU update report, and resource requirement reports.
Experience with Forex arrangements and travel guidelines for project engineers being deployed on overseas banking projects.
Supporting management for the implementation of processes for strategies and plans.
Coordinating with the Base24 and development teams on various project statuses.
Lead and manage the day-to-day operations of the project(s) and scope.
Tracking on SIT and UAT of ATM projects, and processing for billing.
Experience with ATMs, cards, and POS transactions.
Preparing presentation materials for management reports, project dashboard in terms of ongoing projects, resource utilization report, efforts, and status.
Managing relationships with project engineers, project managers, business teams, and the HR team on a variety of banking projects.
Responsible for overall enterprise/commercial projects.
Project planning, initiation, execution, and closing, as a project coordinator, to roll out RF (radio frequency) and satellite network topology across India for audio, video, and other data services.
Leading multiple projects, such as Tata Capital, Pantaloon, Asian Paints, Kansai Nerolac, and Godrej, around 1,000 remote locations would be connected with the host location in an MPLS VPN and internet link environment for voice, video, and data transactions through wireless and VSAT technology across India.
Material management, resources arrangement.
Loading purchase order and tracking the material status in SAP.
Coordination with the Business Development and NOC Team.
Migration from VPN to MPLS, and upgrading of bandwidth.
Completion of sign-off documents.
Configuration of FirePro between the POP end and the client end.
Facilitate project checkpoint meetings.
Handling the magistrates' project of laptop installation.
Assigning engineers for laptop installations across Maharashtra.
Collection of sign-off and processing for billing.
Maintaining AMC.
Coordination with customers for Hathway broadband.
Troubleshooting for network connectivity issues.
Logging customers' complaints in the portal.
Aligning engineers at the site.
Closing the call in the system.
Sharing monthly call reports with internal management.
Giving the customer a welcome call on the Hutch postpaid connection.
Updating the records on the number of calls made per day.