Archana Maurya
Ghaziabad
Summary
Detail-oriented and reliable Data Entry Operator with strong typing skills, and a high level of accuracy in handling large volumes of data. Proficient in MS Excel, MS Word, and Google Sheets, with experience in data verification, record maintenance, and timely data processing. Committed to maintaining confidentiality, and meeting operational deadlines.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Technical Support Representative
Teleperformance
Gurgaon
10.2024 - 09.2025
- Logged, tracked, and updated support tickets using CRM or ticketing tools.
- Documented issues, resolutions, and standard troubleshooting steps.
- Followed SOPs and compliance guidelines.
Data Entry Operator
Smart Chip Pvt. Ltd.
Ghaziabad
09.2022 - 09.2024
- Executed data entry tasks with high attention to detail to ensure accuracy.
- Maintained organized records by implementing efficient filing systems for data retrieval.
- Identified, corrected, and reported data entry errors.
- Verified accuracy of data entered by comparing it to source documents.
Education
B.Com - Accounts
University of Delhi
New Delhi, India09-2021
12 - Commerce
Bhagirath Public School
Ghaziabad05-2016
10 -
Bhagirath Public School
Ghaziabad05-2014
Skills
- Documentation practices
- Account management
- Data accuracy verification
- Customer relationship management
- Active listening
- Data entry
- Data analysis
- Quality assurance
- Time management
- Decision-making
- Microsoft outlook
Languages
English
Proficient (C2)
C2
Hindi
Native
Native
Certification
Tally.ERP 9.
Affiliations
Dancing and singing
Timeline
Technical Support Representative
Teleperformance
10.2024 - 09.2025
Data Entry Operator
Smart Chip Pvt. Ltd.
09.2022 - 09.2024
B.Com - Accounts
University of Delhi
12 - Commerce
Bhagirath Public School
10 -
Bhagirath Public School