Archana Menon
Mumbai
Summary
Accomplished Senior Advisor with extensive experience at Willis Towers Watson, specializing in financial advising and relationship management. Proven expertise in cash handling and accounts receivable has led to enhanced ledger integrity and operational efficiency. Strong capability in addressing financial discrepancies while driving continuous improvement and market expansion. Seeks to leverage skills in a dynamic environment focused on strategic financial growth.
Overview
7
7
years of professional experience
Work History
Senior Advisor
Willis Towers Watson
Mumbai
03.2023 - Current
- Processed payment requests and reconciled client/carrier statements in compliance with financial policies, ensuring up-to-date records on the operating system.
- Managed daily cash operations, including ledger postings, fund allocation, and investigations, while adhering to SLAs and promptly escalating discrepancies.
- Handled document and backup requests, ensuring timely responses and escalating unresolved queries to the line manager.
- Maintained ledger integrity and updated records in the operating system, supporting key initiatives for continuous improvement.
- Adhered to group policies, insurance essentials, and regulatory guidelines, escalating errors and incidents as needed.
- Provided technical support to staff, identified consumer needs, and delivered products and services that appealed to broader markets.
- Participated in team meetings, set project goals, and tracked progress to evaluate results and drive change.
Executive Accounts Receivables Role
General Mills India Pvt Ltd, Powai
Mumbai
01.2019 - 08.2025
Revenue Cycle Representative
Inventurus Knowledge Solutions Pvt. Ltd
Mumbai
12.2020 - 03.2023
Education
Master of Commerce - Advance Accountancy
Mumbai University
Mumbai, India04-2020
Skills
- Financial advising
- Relationship building and management
- Cash handling
- Accounts payable and receivable
- Data Reconciliation
Accomplishments
- Won Rising Star Award for resolving the claims within the timelines and defined service Level Agreements (SLA’s) with 100 % quality.
- Won Several Spot awards for exceeding expectations.
- Received appreciation from stakeholders for achieving over and above production with 100% quality.
Timeline
Senior Advisor
Willis Towers Watson
03.2023 - Current
Revenue Cycle Representative
Inventurus Knowledge Solutions Pvt. Ltd
12.2020 - 03.2023
Executive Accounts Receivables Role
General Mills India Pvt Ltd, Powai
01.2019 - 08.2025
Master of Commerce - Advance Accountancy
Mumbai University
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