Archana Pawar

• Administered Windows servers, AD, DNS, and enterprise systems across large, multi-site environments.
• Diagnosed and resolved complex Active Directory replication, DFSR, FSMO role transfer, and domain trust issues.
• Automated routine tasks using PowerShell, improving operational efficiency.

• Implemented firewall rules, endpoint protection, and security hardening measures.
• DFS Deployment: Reduced file access latency by 40 percent using DFS Namespaces and DFSR.
• Folder Redirection Optimization: Reduced login times by 30 percent, and improved data security.
• GPO Standardization: Reduced configuration inconsistencies by 25 percent across the organization.
• Managed LSASS monitoring, auditing policies, and authentication troubleshooting (Kerberos and NTLM).

• Troubleshot Kerberos authentication, account lockouts, LDAP-related issues, and Windows Time Service misconfigurations impacting authentication and trust relationships.

• Managed PKI operations, including certificate template deployment, auto-enrollment, expired/invalid certificates, and CRL distribution.

• Delivered seamless copper broadband relocations for Telstra customers by coordinating technician dispatches, working with multiple internal teams, and managing cases through successful service activation.
• Ensured customer moves were fast, reliable, and stress-free, while proactively raising and escalating incidents related to non-connectivity and outages.

• Troubleshot Virgin Media fiber-optic broadband services by diagnosing modem, router, and hub issues for residential customers; optimized broadband speeds, resolved intermittent and non-connectivity issues, and communicated outage-related downtime.
• Coordinated technician dispatches, and escalated high-priority incidents and complex technical roadblocks to Level 2 support.

• Worked on internet marketing campaigns, bid management, and account analysis.
• GAP Certified with 88 percent in Google Advertising (2010).
• Supported keyword research, ad content review, and performance documentation.
• Gained foundational experience in digital marketing and online campaign communication.