Archana Pillai
Scrum Master And Quality Assurance Engineer
Kochi
Summary
Experienced Scrum Master with proven track record of successfully leading teams in developing high-quality software solutions on time and within budget. Skilled in multiple Agile methodologies, stakeholder management and sprint planning. Highly organized in managing complex projects with multiple deadlines. Team-oriented individual promoting exemplary presentation, project management and risk oversight skills. Considered expert in prioritizing tasks and optimizing workflows.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Project Scrum Master
Guide House India Pvt Ltd
Thiruvananthapuram
07.2021 - 06.2023
- Led cross-functional Scrum team in developing SaaS product from inception to release, using Scrum and Kanban methodologies
- Worked as business analyst to gather project requirements from consultants and created Product backlog as per requirements
- Worked with consultants in maintaining project codes for different clients in finance domain and dividing yearly Project budget accordingly
- Increased team's velocity 3 times more compared to 2021 which grabbed Gem of Year award in 2022
- Built Jira projects for newly formed scrum and Kanban teams from scratch defining boards, workflows, tasks, states, transitions, and more as per project requirement
- Presented projects during external ISO audits in year 2022 and received positive feedback without any suggestions/corrections
- Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews, and sprint retrospectives.
- Coached teams in Agile practices and provided necessary training to create positive mindset to Agile methodologies.
- Managed product backlog and supported Scrum framework for Biweekly sprint releases.
- Applied agile methodology to shorten cycle time and achieve target margins.
- Worked closely and listened to team members' feedback to identify issues and resolve conflicts.
- Acted as go-to resource for engineering team, providing clarity on tasks, gathering missing assets or requirements and handling project changes.
Senior QA Engineer
Guide House India Pvt Ltd
Thiruvananthapuram
07.2021 - 06.2023
- Single QA source for front-end testing of finance product named CAM
- Facilitated process improvements to successfully decrease errors.
- Maintained compliance with industry standards and regulatory compliance during managed projects.
- Developed action plan for company certification using ISO 9000 standard knowledge.
- Developed traceability documentation to aid in investigating faults and defects.
- Monitored resolution of bugs, tested fixes and helped developers tackle ongoing problems by providing QA perspective.
- Advised developers on problems with databases, performance and other issues.
- Developed and maintained defect databases for known issues.
- Authored and maintained well-organized, efficient and successful manual test cases for entire team.
- Operated under Agile and Scrum frameworks to complete releases and well-organized sprints.
- Coordinated with quality control staff to complete inspections.
- Contributed to root cause analysis to determine core reason for failures and errors.
Product Scrum Master
Xerox Technologies PVT LLP
Kochi
05.2019 - 07.2021
- Led 2 Product team's transition to Agile development
- Promote Scrum Values in team thus increasing team maturity in defining DOD's resulting in quality outcomes
- Collaborated with Product Owners to define and prioritize product backlogs, and worked with team to estimate and plan sprints
- Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews, and sprint retrospectives.
- Planned Agile best practices and encouraged team cohesion, overcoming impediments, and hurdles to productivity.
- Managed product backlog and supported Scrum framework for Bi-Weekly sprint releases.
- Worked across teams outside of engineering to find solutions and answers to issues encountered by engineering personnel.
QA lead
Xerox Technologies PVT LTD
Kochi
05.2019 - 07.2021
- Led team of 15 QA engineers towards exceptional quality assurance of Product XWC and XWS and Integration of products with mobile apps
- Evaluated function, performance and design compliance of every product against design standards and customer needs.
- Tested functional and compatibility of new programs or updates in comparison to existing applications.
- Developed and maintained defect databases for known issues.
- Incorporated delivery requirements into planning of testing schedules.
- Operated under Agile and Scrum frameworks to complete releases and well-organized sprints.
- Gathered data on integration issues and vulnerabilities, reported findings and recommended improvements.
- Monitored resolution of bugs, tested fixes and helped developers tackle ongoing problems by providing QA perspective.
- Authored and maintained well-organized, efficient and successful manual test cases for entire team.
Senior Manual Test Engineer
SE Mentor Business Solutions Pvt Ltd
Thiruvananthapuram
04.2016 - 05.2019
- Was SME in GST project named Xelerate GST
- Created comprehensive test plans, test scripts, and use cases to support testing objectives.
- Secured and allocated resources to manage planning and operations in testing cycle.
- Established clear measurable goals and objectives for projects, prioritizing tasks for team members.
- Developed comprehensive test plans and workforce breakdown structures for complete systems.
- Communicated technical information both verbally and in writing in simple terminology.
- Root Cause analysis of issues and detailed reporting of defects
Test Engineer
Sunfra Technologies
Bangalore
02.2014 - 01.2016
- Part of Functional tests team for OLX Project
- Tracked test reports and failures determined by root cause data trends.
- Reviewed, evaluated, and identified requirements for testability.
Education
Bachelor of Engineering Technology - Electronics And Communication Engineering
SEA College of Engineering And Technology
Bangalore 09.2009 - 2013.09
Skills
Communication and Listeningundefined
Certification
Certified Scrum Master from Scrum Alliance. Certification id: 001100687
Accomplishments
- Received acclaim from External ISO Auditor in 2022 for delivering an exceptional project presentation and establishing a well-defined process
- Strategically diagnosed and remedied Framework Issue amidst a critical migration, ensuring timely IT deadline achievement
- Successfully orchestrated seamless migration from JIRA Server to JIRA Cloud, independently overcoming challenges and resolving impediments. Pioneered Company's technological milestone achievement
- Received GEM of the Year award in 2022 from Guide House India Pvt Ltd
- Received Performer of the Year award in 2019 from Xerox India Pvt Ltd
Timeline
Project Scrum Master
Guide House India Pvt Ltd
07.2021 - 06.2023
Senior QA Engineer
Guide House India Pvt Ltd
07.2021 - 06.2023
Product Scrum Master
Xerox Technologies PVT LLP
05.2019 - 07.2021
QA lead
Xerox Technologies PVT LTD
05.2019 - 07.2021
Senior Manual Test Engineer
SE Mentor Business Solutions Pvt Ltd
04.2016 - 05.2019
Test Engineer
Sunfra Technologies
02.2014 - 01.2016
Bachelor of Engineering Technology - Electronics And Communication Engineering
SEA College of Engineering And Technology
09.2009 - 2013.09
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