Archana Prasad

• Designed and implemented user interfaces for web-based applications.
• Provided technical assistance to junior developers in debugging code.
• Performed unit testing on application components prior to release.
• Resolved complex issues related to software applications quickly and effectively.
• Authored technical documents such as design specifications and user manuals.
• Collaborated with team members to ensure successful project completion within timeline constraints.
• Mentored junior staff members in coding best practices and problem solving techniques.
• Coordinated with project managers to meet development timelines and plan testing.

ICAP Integrator (Integrated Consumer Analytics Platform)

• Designed and developed on Call Recording Solution and Speech Analytics using Azure Synapse Analytics (ETL) by implementing Synapse Pipeline, Azure Functions and Durable Functions.
• Deployed Azure Functions to Azure Portal using Azure CI/CD process.
• Database Migration Project using Azure CI/CD process.
• Collaborated with stakeholders to define business requirements for new applications.
• Lead a team of 10 members.
• Provided technical guidance and mentorship to team members.
• Extensively used Azure DevOps to monitor the Sprint status and assigned tasks to the team.

SonicView ICAP

• Developed Generic components using Angular Material 6.0 and ASP.Net Web API
• Developed deployment package with Wise Installer Master 8.1.3
• Provided technical guidance and mentorship to team members.
• Provided technical support for end users when required.
• Performed code reviews to ensure quality assurance standards were met.

CallAnalyst Enterprise Server 4.3

• Leading team member in the design and development of the Call Analyst Enterprise Server.
• Developed web client application using ASP.Net C#.
• Designing of reports showing the history of calls using Crystal Reports.
• Created deployment packages using Wise Installer 8.13.

Salesmart

• Designed and developed web application forms using ASP.Net.
• Developed Web Services using C#