Archana Sagayaraj
Quality Executive
Padappai, Kancheepuram
Summary
Focused Quality Controller with 6 years of experience conducting testing to facilitate quality and condition results. Possesses superior product knowledge to train and educate staff while maintaining optimal product storage and efficiency. Builds and maintains effective working relationships with internal and external customers.
Overview
6
6
years of professional experience
3
3
years of post-secondary education
2
2
Languages
Work History
Quality Executive
kriya medical technologies pvt ltd
Oragadam
01.2022 - 05.2023
- Improved quality processes for increased efficiency and effectiveness.
- Provided observations, took measurements, and performed tests at various stages according to quality control plan.
- Increased customer satisfaction through adherence to quality standards and customer requirements.
- Managed and archived quality documentation and participated in internal and external quality audits.
- Mentored and encouraged employees to strive for excellence while fostering professional growth.
- Wrote and implemented new rework procedures to standardize processes and streamline workflow.
- Quality control personnel will be responsible to verify the GRN received, allotting the A.R. No, Preparation for sampling, testing as per respective STPs, reporting of results and release of incoming materials
- Quality control personnel will be responsible for verifying the production process at each stage by performing various test abd recording the results in respective check sheets.
- Finally, we are responsible for verifying the FG at each stage by performing various tests and recording the results in respective check sheet.
- QCD personnel will be responsible for following the SOP.
- We used a full force gauge, a micrometer caliper, and veriner scales.
Customer Care Support Executive
Chennai Laboratory
Pallikaranai
03.2021 - 01.2022
- Chennai laboratory is a National Accreditation Board for Testing and Calibration Laboratories, numerous companies analysed the metal samples for chemical, mechanical, and other tests.
- We collect samples and Dc (Delivery Challan) from customers, move these samples to lab procedures, and these samples are passed throughout the testing lab room, and we notify technical personnel.
- They were checked, and the findings conformed to the correct spec and passed the customer support room.
- We accurately created the report, and the technical manager verified and signed.
- Following that, the report is scanned, a scan copy is mailed, and hard copies are delivered directly to the customer.
Customer Care Support Executive
Tii Techno Testing Services Pvt. Ltd.
Padappai
06.2017 - 03.2021
- TII is a National Accreditation Board for Testing and Calibration Laboratories, numerous companies analysed the metal samples for chemical, mechanical, and other tests.
- We collect samples and Dc (Delivery Challan) from customers, move these samples to lab procedures, and these samples are passed throughout the testing lab room, and we notify technical personnel.
- They were checked, and the findings conformed to the correct spec and passed the customer support room.
- We accurately created the report, and the technical manager verified and signed it
- Following that, the report is scanned, a scan copy is mailed, and hard copies are delivered directly to the customer.
Education
Bachelor of Science - Biochemistry
Prince Shree Venkateswara Arts And Science College
Gowrivakkam, Chennai 04.2014 - 03.2017
Skills
Operational improvements
Quality processes
Employee training
Familiarity with quality standards
Problem-solving abilities
Quality control tests
Employee supervision
Multitasking Abilities
Timeline
Quality Executive
kriya medical technologies pvt ltd
01.2022 - 05.2023
Customer Care Support Executive
Chennai Laboratory
03.2021 - 01.2022
Customer Care Support Executive
Tii Techno Testing Services Pvt. Ltd.
06.2017 - 03.2021
Bachelor of Science - Biochemistry
Prince Shree Venkateswara Arts And Science College
04.2014 - 03.2017