Over 11 years of extensive IT experience encompassing development, solution design, and implementation of large scale, global Enterprise CRM Applications.
Proven track record of successfully leading large-scale Salesforce projects, collaborating closely
with stakeholders, business leaders, and cross-functional teams to gather requirements, analyze business processes,
and design scalable solutions that address complex business challenges.
Skilled in effectively utilizing Salesforce's declarative features and customization capabilities to create tailored
solutions.
Demonstrated expertise in integrating Salesforce with various boundary applications such as Legacy CRM, ERP, and
MDM systems.
Knowledgeable in implementing best practices for customizing CRM Applications.
Strong analytical and problem-solving skills, with the ability to conduct comprehensive code reviews, identify
performance bottlenecks, and provide strategic recommendations for optimizing system performance and user
experience.
Displays excellent communication skills, interpersonal skills, self-motivated , Valuable team player.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Salesforce Architect
Hewlett Packard Enterprise
09.2021 - Current
Architect a scalable, secured and high performant CRM solution tailored to industry, regions & specific business needs.
Strong experience in Custom Salesforce CPQ capability technical leadership roles on large-scale, transformational programs involving integration with
legacy applications and boundary applications.
Defining appropriate solution to an integration requirement (layer, data volume, frequency etc.)
Redesign some application capabilities to maintain the platform health
Regular reviews on Apex to reduce the code character limits
Provide in-depth technical consultation to business partners and IT management/development team to ensure
development of efficient application utilizing established standards, best practice procedures and methodologies
Mentoring team and performing Code reviews.
Engage in hyper care support ,troubleshoot and provide resolution recommendations.
Handled multiple vendors for Platform stability and enhancement projects
Senior Consultant
Infosys Technologies
09.2019 - 01.2020
Manage the technical delivery of custom development, integrations of CRM /Salesforce implementations
Worked on continuous integration and development platform with monthly 2 releases
Provide hands-on, expert-level technical assistance to developers and as necessary, develop custom programs and interfaces
Create and manage automated unit tests of Salesforce platform code developed by the team
Provide hands-on, expert-level technical assistance to developers
Manage and execute code deployments
Manage direct reports in day-to-day activities and responsibilities, and help develop and mentor all team members
Technical Lead
Yahoo! Inc.
08.2010 - 10.2013
SFDC Integration with Legacy systems using Middleware(Tibco).
Development on Apex Triggers, Apex Classes, Callouts, outbound messages.
Handled multiple SFDC Projects simultaneously
Prepared Technical Design Document as per standard
Unit test Case Document Preparation
Design and development on JMS Integration with middleware Tibco.
Business Object Layer Customization with defining Links and Joins between Business Components and using Business Objects to develop Business Logic
Development on Web Services
Development on Siebel Configuration, Scripting and Siebel EAI.
Involved in Unit testing
Code Reviewing.
Technical Lead
Wipro Technologies
11.2009 - 08.2010
Requirement Analysis
Prepared Technical Design Document as per standard
Unit test Case Document Preparation
Development on Siebel entitlement Generation.
Created Workflows to meet the business requirements
Design and development on JMS Integration with Java Applications.
Integrating the Dell Siebel Systems with downstream applications.
Business Object Layer Customization with defining Links and Joins between Business Components and using Business Objects to develop Business Logic
Development on Web Services
Development on Siebel Configuration, Scripting, XSL, and Siebel EAI.
Involved in Unit testing
System Engineer
IBM
07.2007 - 11.2009
Leading a Team of 8 People.
Requirement Study.
Provided Techno Functional Presentations to the Team
Team Building on development.
Plan and assign tasks to the Team members.
Involved in Function Point Mining and Productivity Improvement.
Involved in Function Point Cook Book
Involved in Performance Engineering Special Interest Group to resolve PE defects in Siebel.
Maintaining Process deliverables as per the industry standards.
Preparing Capacity Planning for Time Claiming.
Responsible for planning, tracking, change control, aspects of the project.
Technical Associate
Tech Mahindra
06.2005 - 07.2007
Education
Bachelor of Engineering - Computer Science
Adichunchanagiri Institute of Technology
Bengaluru
04.2001 -
Skills
Salesforce Sales Cloud
Salesforce Integration architect
Salesforce Data Modeling, data security,Apex,Process Automation, Platform health maintenance,Platform Events,Aura
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