Archana Udayakumar
Chennai
Summary
Organized Administration Manager with many years of progressive experience in managerial settings. Coordinating multiple, concurrent projects to maintain seamless operations across multiple departments. Motivating team leader with strengths in task delegation and performance management.
Overview
19
19
years of professional experience
Work History
Business Development Executive
Winning Kit Solutions Pvt.Ltd.
Chennai
09.2020 - 05.2023
- Developed and implemented strategies to increase customer base and revenue growth.
- Conducted market research and identified potential business opportunities.
- Built relationships with clients, partners and vendors to facilitate successful partnerships.
- Created presentations on the company's services, products, pricing plans and marketing campaigns.
- Negotiated contracts with clients for new business development initiatives.
- Collaborated with sales team members to identify target markets and develop sales strategies.
- Coordinated with cross-functional teams to ensure effective execution of projects.
- Analyzed competitor activities in order to understand industry trends and dynamics.
- Drafted proposals for potential customers outlining terms of service agreements.
- Provided support in developing promotional materials such as brochures, flyers.
- Established strong relationships with key decision makers within client organizations.
- Monitored progress against goals set by management for each project or initiative undertaken.
- Identified areas of improvement within existing processes that could help optimize performance outcomes.
- Maintained a database of contacts from prospective clients for future follow-ups.
- Researched customer feedback regarding products and services offered by the organization.
- Participated in meetings with senior executives to discuss strategic objectives related to business development initiatives.
- Implemented changes based on customer feedback received from surveys or focus groups.
- Developed growth plans by identifying key clients, key targets and priority service lines.
- Optimized profitability by developing pipeline of prospects using multiple research, referral and sales strategies.
- Delivered informative presentations to industry professionals, providing valuable information on topics relevant to daily operations and company products and services.
- Collaborated with account executives to penetrate new accounts, identify potential customers and coordinate product demonstrations.
- Liaised with high-value accounts, fostering personal relationship and top-of-mind awareness to capture emerging business opportunities early.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Drove sales of company products and services by meeting with customers using strategic and organized approach.
- Produced sales documents, finalized deals and filed records.
Administration Coordinator
APL Global School
Chennai
06.2016 - 10.2019
- Provided administrative support to the executive team by scheduling meetings, preparing agendas and taking minutes.
- Organized and maintained filing systems for documents such as contracts, invoices, reports.
- Managed office supplies inventory and placed orders when necessary.
- Created reports in Excel on a regular basis to track departmental progress.
- Developed effective procedures for data entry, document control and record keeping.
- Assisted with travel arrangements for employees including flights, hotels, car rentals.
- Coordinated events such as conferences and workshops by booking venues, catering services.
- Conducted research online to identify potential vendors or suppliers for specific needs.
- Ensured compliance with company policies regarding safety regulations in the workplace.
- Processed employee expense claims within established guidelines and timelines.
- Developed presentations using PowerPoint for internal and external meetings.
- Updated databases with contact details of customers or other stakeholders.
- Assisted with team building initiatives and overall support for maintenance of organizational culture and employee morale.
- Generated status reports for senior management activities critical to meeting project and departmental goals.
- Trained employees on best practices and protocols while managing teams to maintain optimal productivity.
- Coordinated with other supervisors, combining group efforts to achieve goals.
- Delegated work to staff, setting priorities and goals.
- Recruited, interviewed and selected employees to fill vacant roles.
- Issued work schedules, duty assignments and deadlines for office or administrative staff.
- Implemented departmental policies and standards in conjunction with management to streamline internal processes.
- Discussed job performance problems with employees, identifying causes and issues to find solutions.
- Planning and Budgeting for all School events & Coordinating execution across all levels of school.
School Coordinator
San Academy Group of Schools
Chennai
03.2014 - 05.2016
- Managed daily operations of the school, including supervising staff and faculty.
- Coordinated with teachers to ensure student success and academic achievement.
- Organized and facilitated parent-teacher conferences.
- Developed an effective system for tracking student attendance and grades.
- Oversaw the planning of special events such as field trips, assemblies, and fundraisers.
- Ensured compliance with all state regulations regarding educational standards and safety procedures.
- Maintained a positive learning environment by enforcing policies and resolving conflicts among students.
- Assisted in recruiting new faculty members, providing orientation sessions, and organizing training workshops.
- Researched grants and funding opportunities to support innovative programs or technology initiatives at the school.
- Created weekly schedules for classes, clubs, sports teams, assemblies.
- Monitored budgeting processes related to school operations.
- Organized professional development workshops for staff members.
- Facilitated communication between parents and guardians, teachers, students, administrators.
- Developed protocols for responding to emergencies or crisis situations on campus.
- Worked closely with counselors to provide mental health services for students in need.
- Enforced school rules for attendance, discipline and honesty.
- Cultivated positive relationships with parents and staff to facilitate school operations and student success.
- Developed instructional methods and content for educational or student activity programs.
- Monitored and evaluated performance of school employees.
- Facilitated staff meetings to convey policy changes and hear employee input.
- Visited classrooms to evaluate teacher instructional techniques as part of annual evaluation cycle.
- Determined allocations of funds for classroom supplies and materials, authorizing purchases.
- Planned and led professional development activities for teachers, administrators and support staff.
- Prepared drafts of course schedules and descriptions to estimate staffing and facility requirements.
- Responsible for After School activities for the children.
- Coordinated Teachers Induction and Orientation sessions
Business Analyst
SourceHOV
Chennai
06.2011 - 10.2012
- On-Site Deputation
- Client Handling
- Business Requirements Gathering
- Requirement & Product Analysis
- Scope Requirement Definition
- Project Functions Scope & Deliverables
- Gap Analysis
- Business Process Flow
- UI & Host Field Mapping
- Functional Spec
- Maintain and Modernize the legacy systems
- User Training
- Manual Testing
- Documentation
- Preparing Test Scenario / Test Cases
Account Lead
Medusind Solutions Inc.
Chennai
06.2010 - 05.2011
- US Healthcare
- Dental Billing
- Accounts Management
- Client Management
- Team Management
- Revenue Analysis
- Reports
Team Lead
Perot Systems Inc
Chennai
05.2004 - 10.2008
- US Healthcare
- Medical Billing
- Client Handling
- Team Management
- Accounts Receivable
- Quality Control
- Revenue Collections
Education
MHRM - Human Resources Management
Loyola College
Chennai12-2006
Bachelor of Science - Chemistry
Meenakshi College For Women
Chennai04-2004
Skills
- Vendor Management
- Order Management
- Quality Control
- Project Management
- Partnership management
- Event Planning
- Account Servicing
- Proposal Writing
- Budget Development
- Contract Review
- Work force management
- Business Development
- Customer Acquisition
- Presentation Development
- Staff Management
- Database Management
- Decision-Making
- Team Collaboration
- Operations
- Product Demonstrations
- Training and Development
- Mentoring and Coaching
- Contract negotiation expertise
- Team building expertise
Languages
Telugu
First Language
English
Proficient (C2)
C2
Tamil
Proficient (C2)
C2
Hindi
Intermediate (B1)
B1
References
References available upon request.
Timeline
Business Development Executive
Winning Kit Solutions Pvt.Ltd.
09.2020 - 05.2023
Administration Coordinator
APL Global School
06.2016 - 10.2019
School Coordinator
San Academy Group of Schools
03.2014 - 05.2016
Business Analyst
SourceHOV
06.2011 - 10.2012
Account Lead
Medusind Solutions Inc.
06.2010 - 05.2011
Team Lead
Perot Systems Inc
05.2004 - 10.2008
MHRM - Human Resources Management
Loyola College
Bachelor of Science - Chemistry
Meenakshi College For Women
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