Archana Verma
Bangalore
Summary
Skilled professional with 4 years of experience working as a Salesforce Tester. Proficient in manual testing, knowledge of Salesforce platform and Selenium framework. Experience working of service cloud. Expert working in different testing methodologies like Agile Scrum Model & Waterfall.Salesforce Administration (ADM-201) Certified and Oracle Administrator certified.
Overview
4
4
years of professional experience
2
2
Certification
Work History
QA Test Lead
Cognizant Technology Solutions
Manyata Tech Park, Bangalore
10.2018 - Current
- 4 years of IT professional experience in Salesforce CRM platform as Salesforce Test Lead and QA Analyst. Experience working on Service Cloud and Sales Cloud. Strong testing skills in Salesforce standard objects, custom objects, custom fields, page layouts, custom tabs, reports and various other components as per application requirements.
- Have extensive experience in testing workflow rules, role based page layouts, record types, approvals and assignment rules.
- Strong testing skills in various advanced fields like pick lists, custom formula fields, master detail relationship, lookup relationship, approval processes for automated alerts and email generation based on workflow rules and process builder.
- Experience in testing reports and dashboards bases on role and role hierarchies as per requirement.
- Worked on testing data migration and other requirements from lower sandboxes to higher sandboxes and flagging issues related to functionality, integration and deployment.
- Extensive experience in drafting test plans, test scenarios, test scripts and analyzing test results.
- Extensive experience in handling projects and performing smoke, functional, integration, user acceptance, regression and sanity in Agile and Waterfall models.
- Regularly participated in technical and use case review meetings for various functionalities in application.
- Prepare documentation like testing progress, test coverage and providing status to internal as well as various stakeholders.
- Maintaining regression test suite for applications. Tracking and mapping business requirement with respective test cases in RTM. Involved in all phases of SDLC.
- Developed and executed comprehensive test plans and workforce breakdown structures for complete systems.
- Guided team new testers to all environment, coaching employees to maintain best-in-class testing.
- Identified and tracked defects with JIra and supported developers in resolving problems by completing additional tests.
- Maintained authoritative knowledge of multiple software testing tools
- Worked alongside management to develop testing and improvement plans.
- Interacted with product managers to deliver performance issue resolution reports.
- Wrote and optimized test cases to maximize success of manual software testing with consistent, thorough approaches.
- Tested, identified and troubleshot problems in field with cellular networks and data collection equipment.
- Recorded test results in HP ALM, detailing testing processes, results and suggestions for production team.
- I have experience on loading data to QA Sandbox for testing through Data Loader.
- Identified and tracked defects with Jira and supported developers in resolving problems by completing additional tests.
Education
B Tech in Computer And Science
Brindavan College of Engineering
08.2017
Skills
- Scenarios and Use Cases
- Automation Scripting
- Test Plans and Test Methodologies
- Selenium Web drivers
- Manual Testing
- Requirements Traceability Matrix (RTM)
- Software Documentation Reviews
- Agile and Scrum Environments
- Software Development Tools: JIRA, Confluence
- Salesforce CRM
- Application LifeCycle Management (ALM) Software
- Testing Analytics
Certification
- Salesforce Certified Administrator ADM-201
- Oracle Database Administration 1Z0-082
Additional Courses or learnings
- Selenuim Webdrivers
- Jemeter
Timeline
QA Test Lead
Cognizant Technology Solutions
10.2018 - Current
B Tech in Computer And Science
Brindavan College of Engineering