Archana Verma

QA Test Lead

Cognizant Technology Solutions

10.2018 - Current

4 years of IT professional experience in Salesforce CRM platform as Salesforce Test Lead and QA Analyst. Experience working on Service Cloud and Sales Cloud. Strong testing skills in Salesforce standard objects, custom objects, custom fields, page layouts, custom tabs, reports and various other components as per application requirements.
Have extensive experience in testing workflow rules, role based page layouts, record types, approvals and assignment rules.
Strong testing skills in various advanced fields like pick lists, custom formula fields, master detail relationship, lookup relationship, approval processes for automated alerts and email generation based on workflow rules and process builder.
Experience in testing reports and dashboards bases on role and role hierarchies as per requirement.
Worked on testing data migration and other requirements from lower sandboxes to higher sandboxes and flagging issues related to functionality, integration and deployment.
Extensive experience in drafting test plans, test scenarios, test scripts and analyzing test results.
Extensive experience in handling projects and performing smoke, functional, integration, user acceptance, regression and sanity in Agile and Waterfall models.
Regularly participated in technical and use case review meetings for various functionalities in application.
Prepare documentation like testing progress, test coverage and providing status to internal as well as various stakeholders.
Maintaining regression test suite for applications. Tracking and mapping business requirement with respective test cases in RTM. Involved in all phases of SDLC.
Developed and executed comprehensive test plans and workforce breakdown structures for complete systems.
Guided team new testers to all environment, coaching employees to maintain best-in-class testing.
Identified and tracked defects with JIra and supported developers in resolving problems by completing additional tests.
Maintained authoritative knowledge of multiple software testing tools
Worked alongside management to develop testing and improvement plans.
Interacted with product managers to deliver performance issue resolution reports.
Wrote and optimized test cases to maximize success of manual software testing with consistent, thorough approaches.
Tested, identified and troubleshot problems in field with cellular networks and data collection equipment.
Recorded test results in HP ALM, detailing testing processes, results and suggestions for production team.
I have experience on loading data to QA Sandbox for testing through Data Loader.
Identified and tracked defects with Jira and supported developers in resolving problems by completing additional tests.

Summary

Overview

Work History

QA Test Lead

Education

B Tech in Computer And Science

Skills

Certification

Additional Courses or learnings

Timeline

QA Test Lead

B Tech in Computer And Science

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