Summary
Overview
Work History
Education
Skills
Interests
Personal Information
Accomplishments
Certification
Disclaimer
Work Availability
Quote
Timeline
Generic
Archanaa Ganesh

Archanaa Ganesh

Customer Development Excellence Team Lead (SCM)
Sholiganallur, Chennai

Summary

Reliable business professional with experience in Order management ,project management, process improvement and financial analysis. Proven track record of successfully streamlining business operations and reducing costs. Adept at analyzing data to identify trends and developing strategies to improve efficiency. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Plans to pursue Data Analyst course.

Overview

12
12
years of professional experience
3
3
Certifications

Work History

Team lead

Capgemini
07.2019 - Current
  • Application knowledge: SAP, Salesforce, Omprompt, Webcollect, Bizagi, Power BI dashboards
  • Customer development Excellence- End to End coordinating with customer and BDM in developing the Supply chain business and removing the hurdles by coordinating with various teams and converting the order into sales.
  • New Customer onboarding for Unilever.
  • Pricing conditions: Requesting pricing setup and ensuring the right pricing during invoicing
  • Claims management and dispute resolution- Managing customer claims and helping them with payment by raising urgent payment request when the claims are resolved.
  • Overdues management- Managing overdues of customers and ensuring customers pay on time
  • Change management- Managing new transformations in business and cascading the changes to relevant stakeholders and ensuring the changes are transformed in a smooth way .
  • Pending order management-Ensuring effectiveness in pending order file by processing the customers order on time and converting them to sales.
  • Continuous process improvement-Streamlining and simplifying the process wherever required for hassle free business and ensuring the sustainability of the streamlined process.
  • Got more than 12 awards in a span of 4.5 years
  • Automation and digitalization transformation is trained to customers by conducting webinars.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.

Analyst

Shell Business Operations
11.2015 - 06.2019
  • Project Accounting and Controls process deliverables – (OTC)
  • Good system knowledge in SAP ERP
  • Organizational entities of Shell Integrated Gas, Upstream Exploration, Projects & Technologies entity project deliveries & maintenance
  • End to end business support right from Agree & Render to manage IG (Intragroup)for Projects & Technologies
  • Posting MJE’s for cost transfer from cost center to project and one project to another project
  • Value Assurance Review project set-up, support & analysis of cost vs budget and adjustment of cost postings
  • Sending various reports to team which helps to achieve KPI’s on monthly basis
  • Providing short and summarized case study of the project disputes/issues related to write off, write back, incorrect charge out, legacy and exchange rate difference to business finance manager
  • For unrealized revenues, analyze the issues and disputes raised from the legal entities
  • At-cost, NCS, Commercial tariff analysis
  • Pass-through project analysis on finding valid business justification and getting it approved from the controllers of the specific corporate legal entity
  • Actuals vs plan analysis report sent to project manager on need basis to see the fluctuation of the project cost
  • Budget/actuals/commitment analysis for both overhead and revenue recognition related projects
  • Reports circulated to activity leads/ business finance manager for bridging deficit budget or reversing the overrun supported by organizational and corporate approvals
  • Sending accruals advice to customer on monthly basis
  • CI projects during the process-Dispute trend analysis and arresting the root cause of most of the disputes which resulted in process efficiency in curtailing the overdues
  • VOWD reports sent periodically and on need basis to all stakeholders of the business
  • SOA sent to customer on monthly basis
  • Preparation of RM packs for Business interface manager connect (All the KPI’s of the portfolio)
  • Adherence to SLA timelines by providing quality reporting requirement.

Senior Accounts Associate

WNS GLOBAL SERVICES PRIVATE LIMITED
01.2014 - 09.2015
  • Preparation of Executive summary and BRD reports for Bank Reconciliations on monthly basis and the same submitting to client
  • Preparation and Review of monthly Bank Reconciliation Statements and explaining the same to client
  • Bank Reconciliation (matching the balances of ,Bank Statement ,Cash Book and GL) during month end
  • Always meeting the SLA within the time frame with 100% percent accuracy
  • Audit of all Bank Accounts on a daily basis to ensure all transactions have been incorporated and closing Bank balances match with Bank statements
  • Monthly performance reports
  • Preparation of charts and variance analysis to compare with prior months performance and to know the critical risk factors
  • Journal posting
  • Answered customer emails, chats and telephone calls to respond to questions, provide details, and resolve concerns.
  • Deployed meticulous organization skills by assisting in coordination of client deliverables.

Accounts Associate

WNS GLOBAL SERVICES PVT LTD
12.2007 - 06.2009
  • BRS & cash application, Reporting and analysis and Control GL reconciliation
  • Preparation and Review of monthly Bank Reconciliation


  • Transaction posting and JE posting
  • Preparation of monthly performance reports.
  • Handling of onshore queries and calls regarding accounting of transactions and process clarification and handling weekly as well as monthly review calls
  • Preparing cash suspense and same sent to the client.

Finance Associate

OFFICE TIGER DATABASE SYSTEMS PRIVATE LIMITED (Now RR DONNELLEY)
11.2005 - 05.2006
  • Identifying various types of error in BCE & processing them Via Wystar application- Transaction processing
  • Maintaining & updating information to onshore team & Delivering Good Quality work

Education

PGDBA (Finance Management) -

Symbiosis, Symbiosis University

B.Com - undefined

Ethiraj College, Madras University

Higher Secondary - undefined

Agarwal Vidhyalaya, State board

Skills

Customer Excellence

undefined

Interests

Music & singing

Personal Information

  • Date of Birth: 21/03/1985
  • Nationality: Indian
  • Marital Status: Married

Accomplishments

  • 2 times awarded Outstanding performance in excellence and delivery -Capgemini
  • 2 Extra mile awards- Capgemini
  • VP awarded by Unilever Client
  • Director awarded by Unilever Client
  • Rising star awards in Capgemini
  • Customer Trait award by Unilever client
  • 2 Star awards in Shell
  • “Thinkers Prudent Award” in WNS- · QNS of 45 minutes from 90 minutes.



Certification

YEP (Harvard university)

Disclaimer

I hereby declare that the details furnished above are true to the best of my knowledge and belief.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Quote

The way to get started is to quit talking and begin doing.
Walt Disney

Timeline

Avancer (Women Leadership program pursuing)

03-2024

YEP (Harvard university)

03-2023

Team lead

Capgemini
07.2019 - Current

Analyst

Shell Business Operations
11.2015 - 06.2019

Senior Accounts Associate

WNS GLOBAL SERVICES PRIVATE LIMITED
01.2014 - 09.2015

Accounts Associate

WNS GLOBAL SERVICES PVT LTD
12.2007 - 06.2009

Finance Associate

OFFICE TIGER DATABASE SYSTEMS PRIVATE LIMITED (Now RR DONNELLEY)
11.2005 - 05.2006

PGDBA (Finance Management) -

Symbiosis, Symbiosis University

B.Com - undefined

Ethiraj College, Madras University

Higher Secondary - undefined

Agarwal Vidhyalaya, State board

Similar Profiles

CREATE PROFILE
Archanaa GaneshCustomer Development Excellence Team Lead (SCM)