Learning Emerging Technologies
Archana Suresh
QA / BA Manager
Kozhikode
Summary
I am a BA/QA Manager with experience in quality assurance, test automation, and business analysis, enabling me to bridge technical and business needs effectively. Beginning my career in QA automation using Selenium Web Driver with JavaScript and Python, I progressed into leadership, collaborating with cross-functional teams to define requirements, enhance processes, and embed quality throughout the software development lifecycle. I enjoy solving complex problems, mentoring teams, improving testing strategies, and driving automation initiatives that deliver practical, high-quality solutions and meaningful business value.
Overview
3
3
Languages
1
1
Certification
5
5
years of professional experience
Work History
QA/BA Manager
ICover
Chennai
04.2026 - Current
- Led team to achieve operational efficiencies through process improvements and streamlined workflows.
- Developed training programs for new staff, enhancing onboarding experience and performance consistency.
- Implemented quality control measures to ensure compliance with industry standards and improve product reliability.
- Analyzed performance metrics to identify trends, driving strategic decisions that enhanced service delivery.
- Fostered collaboration among departments to align project goals and improve overall operational effectiveness.
- Coordinated resource allocation to optimize productivity across multiple projects and initiatives.
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Implemented customer feedback mechanisms to gather insights, using this information to guide strategic planning and decision-making.
Senior QA / BA Analyst
iCover
Chennai
06.2025 - 03.2026
- Developed and maintained automated test scripts using Java and Selenium Web Driver.
- Collaborated with cross-functional teams to analyze requirements and create detailed test plans.
- Executed functional, regression, and performance testing across multiple application modules.
- Analyzed test results, documented defects, and coordinated closely with development teams.
- Optimized automation frameworks to improve overall QA efficiency.
QA/BA Analyst
ICover
Chennai
02.2024 - 05.2025
- Analyzed business requirements and documented specifications to ensure alignment with project objectives.
- Collaborated with cross-functional teams to identify and address quality assurance issues.
- Developed and executed test plans, test cases, and scripts for software validation.
- Facilitated user acceptance testing sessions to gather feedback and improve product usability.
- Conducted root cause analysis on defects, providing actionable insights to development teams for resolution.
QA Automation Engineer
Brahmarsive India Pvt. Ltd.
Coimbatore
04.2023 - 01.2024
- Developed automated test scripts for VR/AR web applications using Python Robot Framework.
- Designed and executed test cases aligned with technical and business requirements.
- Actively participated in Agile Scrum ceremonies including sprint planning and reviews.
- Improved test execution efficiency through reusable automation components.
Associate Engineer – Product Engineer
Nallas Software Solutions
Coimbatore
11.2021 - 03.2023
- Designed and developed front-end interfaces using ReactJS and Angular.
- Built and maintained backend services using Node.js, Python, and C.
- Implemented automated and manual testing strategies to ensure product quality.
Education
B.E. - Mechatronics Engineering
RVS Technical Campus
Coimbatore, India01-2021
Higher Secondary Education - undefined
MAOHSS
Elayur, Malappuram, India01-2017
THSLC - undefined
Technical Higher Secondary School
Vazhakkad, India01-2015
Skills
- Automation testing (Selenium, Robot Framework)
- API testing (Postman, Swagger)
- Database testing (SQL, MySQL, MongoDB)
- Ci/cd pipeline support (Azure)
- Git
- Playwright
- Test planning & strategy
- Defect tracking & debugging
Additional Information
A motivated and adaptable professional with a passion for continuous learning and process improvement. Fluent in English, Malayalam and Tamil, with strong communication, problem-solving, and teamwork skills. Eager to contribute effectively while embracing new challenges and opportunities for growth.
Certification
Robot Framework with Python
Interests
Data Analysis and Automation
Problem Solving & Process Improvement
Puzzle Solving and Logical Games
Travelling and Exploring New Cultures
Team Sports & Fitness
Volunteering and Community Service
Timeline
QA/BA Manager
ICover
04.2026 - Current
Senior QA / BA Analyst
iCover
06.2025 - 03.2026
QA/BA Analyst
ICover
02.2024 - 05.2025
QA Automation Engineer
Brahmarsive India Pvt. Ltd.
04.2023 - 01.2024
Associate Engineer – Product Engineer
Nallas Software Solutions
11.2021 - 03.2023
THSLC - undefined
Technical Higher Secondary School
Higher Secondary Education - undefined
MAOHSS
B.E. - Mechatronics Engineering
RVS Technical Campus
Passport Details
- Passport No: W4333098
- Date of Issue: 26/09/2022
- Date of Expiry: 25/09/2032