Archna Kumari
Chennai
Summary
Result Oriented Kronos Workforce Central and UKG pro WFM Certified resource having experience in creating, customizing, troubleshooting, and issue management of ERP and HCM applications, looking for a position in Kronos implementation with a renowned organization where I can use my expertise.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Kronos Consultant
Nusecond Technologies Pvt Ltd.
03.2023 - 09.2023
- I have worked as a Kronos Consultant with LTI Mindtree with end Client - GameStop
- I have worked on Business Structure Setup, Pay policies Configuration, Accruals Configuration, Scheduling and Forecasting.
- I have Understanding of Payroll Process in Kronos
- As part of my job responsibilities I was involved in creating new stores, performing Re Org, assigning and creating labor level sets & org sets
- Have worked on Kronos module Timekeeper (WTK), Hyperfind Queries, Pay Policies, Scheduling, HR, Accruals, Advance Scheduling, Reporting & GTOR
- Involved in creating and configuring work rules, pay rules, break rules, exception rules, holiday credit rule etc
- And assigning it to employee profiles
- Experienced with Kronos WFC V8.1.17 as a Functional Resource supporting the current application
- I've worked on support requests for Timekeeping, Accruals, Pay policies, Attendance, Audits, developing Batch Jobs, working on event managers, and updating FAP's for users
- I worked on reports and built multiple HyperFind as needed
- Tested Kronos Mobile application, In Touch devices, and GTOR.
Kronos Analyst
GoldenPegasus IT Consulting & Services LLC
01.2019 - 03.2023
- Created Kronos WFC 8.1 PPDs, SOP as well as Employee/Manager training and user manuals
- Experienced in Kronos WFC V7.x, V8.x by supporting the present application as a Techno Functional Resource
- Done testing for Kronos Mobile application, In Touch devices and GTOR
- Experience in Kronos module Timekeeper (WTK), Hyperfind Queries, Pay Policies, Scheduling, HR, Accruals, Advance Scheduling, Reporting & GTOR
- Examined, wrote, and modified test procedures used for upgrades; systems included ADP HR/Payroll
- Creating and configuring work rules, pay rules, break rules, exception rules, holiday credit rule etc
- And assigning it to employee profiles
- Experienced in setting up and troubleshooting Kronos Terminal devices like 4500, InTouch device
- Experienced in requirement gathering and developing primary documents, Application Information Documents (AIDs) & RFCs
- Experienced in end-to-end configurations for various customers Supported Kronos application globally for various locations and responsible for solving high and low priority Incidences & have adhered to meeting SLA
- Have used SNOW as the tool for Incident, Change & Problem management has been part of weekend maintenance activity and the server reboot
- Applied service packs for WFC and connect and Internal-Workforce Central configuration, Internal-WF Accrual core concepts and configuration
- Gained insight knowledge in configuration of Kronos application and supported on Kronos Timecard related tickets and issues
- Worked on GTOR module and utilized analytical problem-solving skills in correcting Kronos system errors
- Provided Kronos support to end-users processing time and leave requests, timekeepers at the department level and to the Central Payroll office
- Supported in the form of responding hands-on support at the customers to e-mail requests, handling incoming phone calls, providing workstation, conducting/participating in group meetings
- Derived process execution activities to identify, initiate and manage required action to meet service level agreements
- Customer report, technical documentation preparation for statutory approval along with scada operation & updation
- Followed defined critical issue path when needed, as defined in the customer concern policy
- Coordinated with product support teams for downtime, pre & post implementation steps, approval groups, and steps for back-out plans if necessary
- Have used Service Now and MS Office and SharePoint for keeping track records of Change progress and Documentations
- Have knowledge and experience working and co coordinating with other teams, to get our job done and further fulfill requirements of Server maintenance and following Agile Methodology until full life cycle of change release.
Education
MSc -
Madurai Kamaraj University
07-2012
Bachelors in Education -
Regional Institute of Education
Bhopal07-2010
Graduation -
University of Pune
06-2008
Skills
- UKG pro WFM [Certified]
- Kronos Workforce Central (WFC)
- Kronos Configuration
- AI Tools
- Accruals
- Kronos Module Timekeeper (WTK)
- BIRT Reporting
- GTOR Testing
- Pay Policies
- SQL Server Management Studios
- PDD, AID, SOP Documentation
- Genies/Reporting
- Project Management (APRM Certified)
- Scheduling
- Interface Management
- Attendance
Certification
- UKG pro WFM Certification through UKG.
Self through https://kronos.csod.com/login/render.aspx?id=ukgpartners
Software Tools And Application
Kronos WFC V7.x, V8.x, Service Now, Remedy, MS Office, Excel, Minitab, SAP, Citrix, Dell Boomi
Current Location
Chennai
Additional Competencies
- Demonstrated flexibility and a 'can do' attitude at all times
- Team player with developed interpersonal skills who builds excellent working relationships with other team members & customers alike
- Works across functions to solve problems
- Managed all spend within agreed budgets and allocated challenges
- Enhanced driving performance through accountabilities and increased the efficiencies in processes
- Exceptional leadership skills and can provide guidance for transition of activities
- Attention to detail and an analytical ability to solve problems
- Effectively prioritize activities
- Exceptionally good communication skills with an ability to explain complex concepts and ideas through visual models and engage non-technical audiences
- Logical thinker with excellent communication skills
- Solution oriented individual
Pancard No
BBPPK4479L
Personal Information
- Date of Birth: 19/08/1987
- Gender: Female
Hobbies and Interests
Traveling, Singing, Chess, Sketching, Painting,
Languages
English, Hindi
Disclaimer
I hereby solemnly declare that the above-mentioned details and particulars are true to the best of my knowledge.
Timeline
Kronos Consultant
Nusecond Technologies Pvt Ltd.
03.2023 - 09.2023
Kronos Analyst
GoldenPegasus IT Consulting & Services LLC
01.2019 - 03.2023
MSc -
Madurai Kamaraj University
Bachelors in Education -
Regional Institute of Education
Graduation -
University of Pune