Argha Bag
Associate Manager-Crew Scheduler
New Delhi
Summary
Airline Professional with seven years of experience in Air India Flight Operations. Dedicated team player and leader with exemplary analytical and problem-solving skills.
Overview
16
16
years of professional experience
Work History
Associate Manager
Air India
12.2007 - Current
- Specialties: Crew roster, Scheduling, Roster system, Crew Training, Report making and analysis, Problem solving.
- Team Player, Microsoft Excel, and other tools.
- Day of operation Flight Crew/ Cabin Crew.
- Handling flight DAY OPS crew roster compliance in respect of FDTL.
- Monitor roster and make changes ensuring compliance with DGCA regulation.
- Notify the crew about changes in roster through all official communication modes.
- Arrange crew in case of any cancellation and change of aircraft.
- Arrange hotel and transport for crew liaising with concerned department.
- Providing necessary inputs while AOG, last minute sick report and any other operational exigencies.
- Inform IOCC of any incident that occurs and provide solution in order compliance.
- Liaising with IOCC for any requirement of crew occur pre-ops/day-ops due change in aircraft schedule. (change /delay).
- Attending calls from all stakeholders and providing correct information timely.
- Looking after crew legality in respect of training and liaising with training department in required.
- Handling last minute crew leave without affection day ops.
- Handling crew grievance in day to day regarding FDTL.
- Crew roster utilization and optimization with crew use of crew roster system (ARMS & CAE).
Office Assistant
Padma Enterprises
12.2013 - 10.2017
- · Data Entry
- · Extensive experience and knowledge of MS Word and other specialist data
- · entry software.
- · Inputting both text data and numerical data.
- · Interpreting complex information. Fully aware of data confidentiality issues.
- · Handling all confidential information in a professional manner. Knowledge of specialist data entry software and automated systems. Strong commitment to performing and producing at the highest level.
Senior Engineer
Nokia
12.2010 - 03.2012
- Troubleshoot hardware, software, and network related issues.
- Install and configure new software systems on mobile.
- Provide technical assistance and support to users.
- Train users on the use of new launch mobile systems and software
- Monitor the performance and address any issues.
- Repair and replace hardware and software components.
- Keep track of inventory and order parts and supplies
Education
Bachelor of Arts -
Chhatrapati ShahuJi Maharaj University
Kanpur, India 04.2001 -
High School Diploma -
National School of Open University
West Bengal 04.2001 -
High School Diploma -
Jamalpur High School
Jamalpur 04.2001 -
Skills
Knowledge of rostering software like ARMS, CAE
Knowledge of DGCA CAR, FDTL
Team Development
Knowledge of Microsoft office
Timeline
Office Assistant
Padma Enterprises
12.2013 - 10.2017
Senior Engineer
Nokia
12.2010 - 03.2012
Associate Manager
Air India
12.2007 - Current
Bachelor of Arts -
Chhatrapati ShahuJi Maharaj University
04.2001 -
High School Diploma -
National School of Open University
04.2001 -
High School Diploma -
Jamalpur High School
04.2001 -