Service Now
Dynamic Desktop Support Lead with a proven track record at Everise, enhancing user satisfaction through effective incident management and advanced troubleshooting. Skilled in Active Directory management and fostering teamwork, I implemented remote access tools that boosted productivity and reduced travel costs, while mentoring junior technicians to elevate team performance.
Professional with experience in desktop support and focus on achieving results. Skilled in troubleshooting, hardware and software installation, and network configuration. Strong emphasis on team collaboration and adaptability to changing needs. Known for reliability and results-driven approach.
Results-driven IT professional with extensive experience in desktop support management and optimizing IT workflows. Adept at fostering team collaboration and driving impactful results. Known for reliability and adaptability, with strong skills in system troubleshooting and user support.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.
Active Directory management
Service Now
VM Ware
Citrix Remote Destop
Microsoft intune
Active directory
Windows and kernel
Asset management
Absolute System management /deployment/support
Remote desktop
System Imaging
Music, Pets