Arghya Kusum Dhar

A seasoned and result driven leader with an overall experience of 23 years in the field of Operations Transformation, Project and program management, Digital Transformation, Artificial Intelligence, Design of Target Operating Model, RPA, Continuous Improvement etc. An accredited MBB and BB with multiple track record of successful delivery of more than 30 million USD savings

• Worked on creating a Quality Control Tool using Machine Learning - This QC tool checks the real time data in microseconds and reports data anomaly.
• Worked on creating an extraction tool using Amazon Textract and ITOP using ML - This was used for extracting Structured Data from Website or Applications.
• Worked on creating an extraction tool using ML Ops and HILP concept - This solution used to extract unstructured data and provide multiple options along with the source of data with confidence level for a human to accept or reject options.
• Designed a search engine and workflow using Chat GPT - CopyAI, to enable enhanced extraction of data used for due diligence of client companies.
• Designed Chatbot using Kore AI capabilities in Account Payable Helpdesk and D&A customer service helpdesk.
• Task mining and Process Mining in Business Ops and Finance Ops processes using Celonis tool - Helped us in identifying employee utilization and process discovery.
• Automation of Invoice processing using RPA & IA tools in Accounts Payable Process.
• Implementation of supplier onboarding tool for sourcing (Graphite) and order lifecycle tools (Service now).

• Banking, Finance Ops, Data and Analytics, Global Functions - Lead to Cash, Procurement, Corporate Services, Payroll, HR, MnA etc.
• Certified Master Black Belt; Certified Black Belt; Certified Green Belt.
• Certified Internal Auditor for ISO 9001:2000 and COPC.
• Trained for Leadership programs like APAC Accelerator - LSEG - A program for developing Future Leaders.
• Trained on project management methodology.

Date of Birth: 13th September, 1976

I do hereby declare that the above facts are true to the best of my knowledge.

Sincerely, 

Arghya Dhar