Ariana Place
Fort Wayne,IN
Summary
Experienced Pharmacy Technician with a strong focus on patient and client relationships. Known for building lasting connections and providing exceptional customer service. Meticulous and detail-oriented, committed to upholding high-quality assurance and control standards throughout the prescription filling process. A proven track record of success in delivering accurate and efficient pharmaceutical services.
Overview
4
4
years of professional experience
Work History
Pharmacy Technician
CVS
09.2023 - Current
- Perform various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Communicate with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Calculate dosage, fill prescriptions, and prepare prescription labels with absolute accuracy.
- Consult with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Maintain proper drug storage procedures, registries, and records for controlled drugs.
- Collect co-payments or full payments from customers.
Customer Service Clerk
Walgreens
07.2021 - 07.2023
- Create welcoming, positive, customer experience while entering sales at front cash registers
- Educate customers on special pricing opportunities and company offerings
- Address inquiries, resolve customer issues and manage customer relations
- Train new hires on products and services, best practices, and protocols to reduce process gaps
- Collaborate with team to merchandise products, manage store inventory, and order stock
Team Member
Pizza Hut
11.2020 - 07.2021
- Greeted customers, processed orders, and recommended specials to increase profits via phone and in person
- Operated POS terminals to input orders, split bills and calculate totals
- Assisted at drive-thru window by swiftly handling cash and credit card transactions
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet, and tidying up server stations
- Provided exceptional service to high volume of daily customers
- Followed restaurant guidelines regarding food safety and hygiene to prevent illness
Education
High School Diploma -
Carroll High School
Fort Wayne, IN06.2022
Skills
- Customer Service
- Organizational Skills
- Attention to Detail
- Problem-solving skills
- Computer Skills
- Drug storage procedures
- Pharmacy operations
- Insurance confirmation
- Medication dispensing
- FDA and HIPAA compliance
- Prescription labeling
- Pharmacy and customer records management
Timeline
Pharmacy Technician
CVS
09.2023 - Current
Customer Service Clerk
Walgreens
07.2021 - 07.2023
Team Member
Pizza Hut
11.2020 - 07.2021
High School Diploma -
Carroll High School
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