Summary
Overview
Work History
Education
Skills
Timeline
Generic
Arianna Davis

Arianna Davis

Fort Wayne

Summary

Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success, and achieving positive results.

Overview

6
6
years of professional experience

Work History

Patient Experience Coordinator

Aspen Dental
Fort Wayne
01.2024 - Current
  • Obtained informed consent and payment documentation from patients and filed in system.
  • Instructed patients on policies and required actions for different types of appointments and procedures.
  • Provided guidance and support to front-line staff in responding to challenging situations involving patients or their families.
  • Verified patients' insurance and payment methods during admissions or check-in processes.
  • Facilitated discussions between healthcare teams regarding ways to enhance the quality of care provided.
  • Coordinated patient experience initiatives to ensure that patients received the highest quality of care.
  • Counselled patients on potential financial liabilities and payment requirements.
  • Received patient inquiries or complaints and directed to appropriate medical staff members.
  • Monitored patient wait times to optimize patient flow, reduce delays, and improve overall satisfaction levels.
  • Completed registration procedures for patients, expertly inputting information to meet provider, facility and legal requirements.
  • Collaborated with clinical and administrative staff to meet patient needs.
  • Verified documentation methodically to avoid critical errors impacting care delivery and payments for services.
  • Established clean, sterile and welcoming environment for patients.
  • Instructed patients about postoperative instructions prescribed by their dentist.
  • Took patient blood pressure, pulse and temperature and accurately recorded results in patient charts.
  • Provided chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices.
  • Utilized automated washers to sterilize instruments and prevent cross-infection between patients.
  • Checked with participants throughout procedures to help alleviate anxiety.
  • Sterilized instruments according to established guidelines and protocols.
  • Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
  • Kept track of treatment information in patient records.
  • Gathered and reviewed patient records, data and health history to share with dentists for quick and accurate patient assessments, diagnoses and treatment.
  • Assisted dentist during examinations by retracting patient's cheeks and tongue.

Patient Care Technician

Lutheran Hospital
Fort Wayne
06.2023 - 12.2023
  • Assisted with lifting patients to move on or off beds, examination tables and surgical tables.
  • Managed multiple tasks simultaneously while maintaining attention to detail.
  • Responded to bell or light signal calls to assist patients with needs.
  • Documented patient intake and dietary requirements and aided with feeding and monitoring.
  • Looked for physical, emotional, and symptomatic changes in patient condition and obtained necessary care for medical concerns.
  • Supported healthy patient skin with bedside baths, wound care and integrity checks.
  • Performed minor housekeeping tasks to keep patient areas clean and sanitized.
  • Planned and served meals and snacks to patients according to prescribed diets.

Dental Assistant

Familia Dental
Fort Wayne
08.2022 - 05.2023
  • Established clean, sterile and welcoming environment for patients.
  • Instructed patients about postoperative instructions prescribed by their dentist.
  • Took patient blood pressure, pulse and temperature and accurately recorded results in patient charts.
  • Provided chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices.
  • Briefed patients on dental procedures and payment plans to help make informed decisions.
  • Applied protective coating of fluoride to teeth during dental procedures.
  • Performed basic laboratory tasks, such as pouring impressions and trimming models.
  • Fabricated temporary crowns or bridges from impressions taken by the dentist.
  • Prepared dental materials such as amalgam, composite resin, impression material and cements for use by the dentist.
  • Checked with participants throughout procedures to help alleviate anxiety.
  • Took preliminary impressions of patient teeth to prepare for custom impressions and fabrication of permanent dental work.
  • Created and fit dental appliances for patients. adjusting as necessary.
  • Took bitewing, periapical, panoramic and occlusal X-rays and prepared for dentists to review.
  • Selected and prepared tools used for procedures by sanitizing and arranging.
  • Built loyal patient following and retained return patients by providing empathetic and caring service.

Bank Teller

Partners First Credit Union
Fort Wayne
02.2021 - 04.2022
  • Reconciled daily sales sheets with actual physical money received from customers or deposited into ATM machines.
  • Counted currency, coins and checks received to prepare for deposit or shipment to branch banks or Federal Reserve Bank.
  • Processed loan payments by verifying funds availability prior to disbursing funds.
  • Responded and assisted customers with account inquiries and updates.
  • Cashed customer checks, verified identification and checked account balances in accordance with bank policy.
  • Issued and redeemed money orders, cashier checks, traveler's checks and savings bonds.
  • Cross-sold bank products by answering inquiries, informing customers of new services and promotions.
  • Handled large sums of money with accuracy while maintaining appropriate levels of security.
  • Trained employees on cash drawer operation.
  • Performed special services for customers, ordering bank cards and checks.
  • Acted as pivotal point of contact between bank branches regarding guidelines and practices.

Sandwich Artist

SUBWAY®Restaurants
Fort Wayne
09.2019 - 02.2021
  • Welcomed and thanked guests to demonstrate appreciation for patronage.
  • Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.
  • Oversaw inventory in buffet and reported replacement needs to kitchen management.
  • Organized food preparation stations and regularly replenished supplies.
  • Organized inventory for efficient restocking of products.
  • Restocked counter supplies and condiment stations, cleaned windows and emptied trash cans during slow periods.
  • Prepared sandwiches and salads using quality ingredients and tailored to customer requests.

Education

Dental Assisting

Ross Medical Education Center
Fort Wayne, IN
06-2021

High School Diploma -

South Side High School
Fort Wayne, IN
06-2020

Skills

  • Strong adaptability and quick learner
  • Detail-oriented & organized
  • Exceptional teamwork & communication
  • Open to feedback, encouragement, & incentives
  • Passion for problem-solving & efficiency
  • CPR trained & certified
  • Uplifting & motivational team member
  • Excels in written & verbal communication
  • Superb time management, especially when prioritizing a list of tasks
  • Proficient in Word, Excel, Microsoft, and multiple healthcare software
  • Flexible in any sudden, difficult situation
  • Harbors great emotional intelligence & empathetic problem-solving skills
  • Strong negotiation skills when seeking quick solutions
  • Calm under pressure

Timeline

Patient Experience Coordinator

Aspen Dental
01.2024 - Current

Patient Care Technician

Lutheran Hospital
06.2023 - 12.2023

Dental Assistant

Familia Dental
08.2022 - 05.2023

Bank Teller

Partners First Credit Union
02.2021 - 04.2022

Sandwich Artist

SUBWAY®Restaurants
09.2019 - 02.2021

Dental Assisting

Ross Medical Education Center

High School Diploma -

South Side High School

Similar Profiles

CREATE PROFILE
Arianna Davis