Ariel Lau
Cedar Lake
Summary
Dynamic professional with a proven track record at Lifetouch, enhancing photo quality and customer satisfaction. Excelled in team collaboration and exceptional customer service, achieving comprehensive event coverage and positive customer relations. Skilled in cash handling and utilizing professional equipment, I consistently exceed performance goals through a strong work ethic and guest engagement.
Overview
12
12
years of professional experience
Work History
Preschool Photographer
Lifetouch
03.2022 - Current
- Collaborated with fellow photographers for larger events to ensure comprehensive coverage without compromising quality or missing important moments.
- Enhanced photo quality by utilizing professional equipment.
- Maintained timely communication with schools regarding scheduling, logistics, and any specific requirements or requests prior to each picture day.
- Utilized natural and artificial lighting to capture desired images and maintain quality.
Portait Manager
Lifetouch Portrait Studios
10.2019 - 03.2022
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Managed and motivated employees to be productive and engaged in work within multiple locations.
- Established team priorities, maintained schedules and monitored performance.
- Accomplished multiple tasks within established timeframes.
- Handled and balanced register
- Captured images using natural and artificial lighting
- Coordinated with district for individual store and district team goals
Server
Farmhouse Restaurant
02.2018 - 08.2020
- Served food and beverages promptly with focused attention to customer needs.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Server
Vals Famous Pizza and Grinders
05.2013 - 12.2016
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Education
Associate - Accounting
Valparaiso University
Valparaiso, IN05.2014
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Hospitality service expertise
- Memory retention
- Cleanliness standards
- Service prioritization
- Team collaboration
- Sales techniques
- Performance improvement
- Suggestive selling
- Relationship management
- Item promotion
Languages
Spanish
Elementary
References
Lucrecia Lira: farmhouse manager
559-415-9291
Susan James: field trainer for lifeotuch jcpenney portaits
708-724-3401
Ginger White: my employee with jcpenney lifetouch 219-677-7462
Dave Gulliver: lifetouch preschool manager
(269) 845-8878
Timeline
Preschool Photographer
Lifetouch
03.2022 - Current
Portait Manager
Lifetouch Portrait Studios
10.2019 - 03.2022
Server
Farmhouse Restaurant
02.2018 - 08.2020
Server
Vals Famous Pizza and Grinders
05.2013 - 12.2016
Associate - Accounting
Valparaiso University
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