Arif Shaikh

· Customer Relations: Develop and maintain strong relationships with all vendor/ Shipping lines and key import- export clients, addressing their needs and concerns effectively.

· Commercial Strategy: Formulate, implement, and adapt commercial strategies to enhance revenue generation while adhering to company objectives and market dynamics.

· Pricing and Quoting: Collaborate with the Vendors/ Shipping lines to provide clients with competitive and accurate quotations for freight services.

· Contract Management: Negotiate and manage commercial contracts, service agreements, and terms with customers, suppliers, and Vendors

· Profitability Analysis: Evaluate the profitability of various routes, trade lanes, and customer accounts. Identify opportunities to increase revenue and reduce costs.

· Global Agent Networking: Identify and develop a strong agents network globally to cater to customers requirement and generate good nomination business through strategic alliance

· Risk Management: Identify and mitigate risks associated with contractual agreements, ensuring compliance with trade and market requirements.

· Team Leadership: Lead and mentor the commercial team, setting objectives, monitoring performance, and fostering a collaborative and results-driven work environment.

· Reporting: Generate regular reports on commercial performance, key performance indicators (KPIs), and market trends, presenting findings to senior management.

· Market Analysis: Stay updated on market trends, competitor activities, and customer preferences, and use this knowledge to develop effective commercial strategies.

· Handling import and export tenders for all reputed clients in the European region for Maersk-Seagoline shipping.

· Identifying customer requirements and execute tender management process & scrutinize tender documents.

· Ensured compliance to service level agreements and company policies, strategies, guidelines and authority levels.

· Optimized quotations for key clients in order to optimize profits, respond to spot shipment rate requests and implement tariffs.

· In-depth knowledge of shipping trade under Intra-European market scope.

· Coordination with multiple stakeholders including support GSCs, sales teams, regional trade head and pricing teams.

· Participate in service negotiations for rates, terms and conditions in coordination with regional trade managers to deliver quotes to key clients.

· Detailed understanding of concepts related to shipping, logistics in the international trade market.

· Awareness of global economic factors that can influence the shipping industry, and related commercial awareness.

· Handling logistics documentation formalities and customer queries of over 50 production sites of our well-known pharma client Glaxo Smith Kline Ltd. across the globe.

· Feeding and matching the information in system according to packing list approving the order in the system for further booking.

· Checking the availability of the necessary documents related to shipment on the shared system and coordinating with multiple stakeholders for completeness and accuracy.

· Making the document available to the customer at right time and alerting the customers for the incoming shipment well in advance with all the related information and Flight/Vessel details.

· Giving 100% quality assurance to the client, which automatically increases the business.

· Training and development of new members, mentoring and assigning tasks to team for progression