ARIHANA BORA
Delhi
Summary
Regional Sales & Product leader with proven track record in driving revenue growth and fostering team collaboration. Skilled in strategic planning, client relationship management, and market analysis. Known for flexibility in adapting to changing business needs and consistently delivering results. Strong communicator who inspires team performance and aligns sales strategies with organizational goals.
Overview
13
13
years of professional experience
Work History
Regional Sales Head (North & East)
ZAGGLE PREPAID OCEAN SERVICES LIMITED
01.2022 - Current
- Spearheaded high-value enterprise deals across North and East India, delivering multi-million INR revenue and expanding regional footprint.
- Conceptualized, designed, and deployed channel loyalty programs for dealers, distributors, retailers, influencers, and consumers—driving engagement and secondary sales growth.
- Architected scalable employee Rewards & Recognition (R&R) programs aligning with KPIs and enhancing workforce performance.
- Developed and launched an industry-first mobile warranty claim platform for Pirelli Tyres, reducing processing time by 80% and boosting customer satisfaction.
- Designed and executed sustainability-led CSR initiatives with Tata Trent, rewarding employees for eco-friendly actions and enhancing brand equity.
- Built and led a high-performing regional sales and consulting team, fostering consultative selling and insight-led engagement.
- Worked cross-functionally with product, engineering, operations, and marketing teams to deliver agile, client-centric loyalty solutions.
- PROFILE: Regional Sales Head (North & East) -(SAAS platform - R&R & Channel Loyalty)
- Increased sales revenue by implementing innovative marketing strategies and optimizing team performance.
- Collaborated with product development teams for continuous improvement of offerings based on customer feedback and evolving market needs.
Volunteer Coordinator
PRAYAS OF INDIA – NGO
12.2016 - 07.2021
- Recruited and trained new volunteers on volunteer program goals and objectives.
- Coordinated large-scale events involving multiple teams of volunteers, resulting in successful fundraisers and community outreach initiatives.
- Established strong relationships with local organizations, fostering collaboration and expanding volunteer opportunities.
- Organized recognition events to show appreciation for volunteer contributions, boosting morale and promoting a positive organizational culture.
Manager – Business Development
YOUFIRST VENTURES PRIVATE LIMITED
07.2015 - 11.2018
- Consulted with Fortune 500 and blue-chip clients to deliver tailored incentive and gifting solutions, aligning with strategic business objectives.
- Collaborated with clients to design recognition programs that drove employee motivation and organizational performance.
- Played a key role in developing the company’s online gifting portal, enhancing customer experience and client adoption.
- Strengthened long-term partnerships through proactive account management, repeat engagement, and solution optimization.
- PROFILE: Manager – Business Development (Prepaid Cards and Digital Gifting)
- Increased client base by identifying new business opportunities and cultivating strong relationships with key decision makers.
- Facilitated regular communication with clients to ensure their needs were met, fostering long-lasting relationships built on trust and mutual respect.
Volunteer
MANAS JEEVAN – NGO
07.2014 - 11.2016
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
Manager - Corporate Sales - B2B
FLIPKART INDIA PRIVATE LIMITED
12.2014 - 07.2015
- Launched and expanded corporate gift voucher solutions in Delhi NCR, contributing to new revenue streams.
- Designed customized digital voucher formats and guided enterprises through transition from physical to digital rewards.
- Streamlined client onboarding processes through creation of SOPs, improving efficiency and client satisfaction.
- PROFILE: Manager - Corporate Sales - B2B
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
Sales for International Outbound Tours
COX AND KINGS LIMITED
02.2013 - 04.2014
- Managed large corporate accounts including Dell, CISCO, and Karnataka Vidhana Soudha, delivering tailored travel solutions.
- Oversaw end-to-end operations including visa processing, logistics, and financial reconciliation to ensure client satisfaction.
- Drove repeat business and long-term engagement through superior client servicing.
- Sales for International Outbound Tours
- Worked effectively in fast-paced environments.
Corporate Sales Associate - International Travels (B2B)
KUONI TRAVEL INDIA PVT LTD
08.2012 - 01.2013
- Handled travel operations for enterprise accounts like IBM and Cognizant, ensuring seamless delivery of international packages.
- Designed and delivered tailored travel itineraries, meeting specific client requirements and driving satisfaction.
- Maintained strong post-travel follow-ups to foster lasting client relationships.
- PROFILE: Corporate Sales Associate - International Travels (B2B)
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Process Associate - US & UK Visa
THOMAS COOK INDIA LTD
03.2012 - 05.2012
- Managed complete visa documentation and processing for UK & US applications, ensuring compliance with embassy standards.
- Delivered error-free processing to support smooth client travel experiences.
- PROFILE: Process Associate - US & UK Visa
- Handled high volumes of incoming work requests professionally while maintaining excellent organization.
- Collaborated with team members for enhanced process efficiency and productivity.
Education
Masters - Sociology
IGNOU
IATA - undefined
Christ University
01.2012
B. Com - Major in Management
Guwahati University
01.2011
AISSCE - undefined
Faculty H. S School
01.2008
HSLC - undefined
Disneyland High School
01.2006
Skills
- Product Development
- Client Engagement
- Product Sales
- Sales Operations
- Market Research
- Negotiation expertise
- Leadership Skills
- Communication
- Key account growth
- Sales coaching
- Marketing strategy
- Strategic partnerships
Timeline
Regional Sales Head (North & East)
ZAGGLE PREPAID OCEAN SERVICES LIMITED
01.2022 - Current
Volunteer Coordinator
PRAYAS OF INDIA – NGO
12.2016 - 07.2021
Manager – Business Development
YOUFIRST VENTURES PRIVATE LIMITED
07.2015 - 11.2018
Manager - Corporate Sales - B2B
FLIPKART INDIA PRIVATE LIMITED
12.2014 - 07.2015
Volunteer
MANAS JEEVAN – NGO
07.2014 - 11.2016
Sales for International Outbound Tours
COX AND KINGS LIMITED
02.2013 - 04.2014
Corporate Sales Associate - International Travels (B2B)
KUONI TRAVEL INDIA PVT LTD
08.2012 - 01.2013
Process Associate - US & UK Visa
THOMAS COOK INDIA LTD
03.2012 - 05.2012
IATA - undefined
Christ University
B. Com - Major in Management
Guwahati University
AISSCE - undefined
Faculty H. S School
HSLC - undefined
Disneyland High School
Masters - Sociology
IGNOU
Key Accounts
- Trent Limited
- Pirelli Tyres
- Iffco Tokio
- Radico Khaitan
- JK Group
- Asian Paint
- SULA
- Publicis Group
- Indigo
- MRM
- GAIL India Limited
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