Arijit Goswami
Sales Fulfillment Manager
Pune,India
Summary
A goal-oriented professional with proven success in enhancing revenues and market shares. An innovative leader who is keen towards learning data science concepts and analytics. Objective is to pursue a highly rewarding career in a challenging and healthy work environment, where i can utilize my knowledge, sales and techinical skills effectively for organizational goals.
Overview
2
2
years of professional experience
5
5
years of post-secondary education
5
5
Certifications
2
2
Languages
Work History
Sales Fulfillment Manager
NAVI
Pune, Maharashtra
06.2022 - Current
- Responsible for conversions, growth and digital customer experience for home loan, LAP and BT business in Pune.
- Handling team of Relationship Managers for all prime, growth and emerging markets with service to sales objective.
- Building HL Business and analyzed data to identify opportunities for improvement.
- Developed and implemented performance improvement strategies and plans to promote continuous improvement.
- Maintained marketplace visibility marketplace by participating in industry-related and community activities.
- Worked alongside stakeholders such as home loan tech team, sales, collateral, credit and business operations to develop business strategies in Pune
Deputy Manager
HDFC Bank Ltd
Pune, Maharashtra
08.2020 - 05.2022
- I was Handling the Classic and Preferred HNW Portfolio worth of 29 Crore. My role is to onboard high net worth customer to bank and give them the luxurious experience of classic banking and assist them with all types of financial assistance & family banking services.
- Assist clients in setting up, maintaining and maximizing their bank accounts and other goods.
- Finding new clients and maintaining existing ones, pursuing leads and potential customers to increase the range of services and good provided.
- Hired, trained and managed sales staff and administered and implemented plan to support branch sales goals.
- Led team of 10 Business development representative of different products while providing exceptional customer service and achieving target .
- Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products.
- Achieved goals for sale of bank products and services and exceeded performance metrics for customer service.
Education
MBA - Marketing And Finance
ICFAI BUSINESS SCHOOL
Pune 06.2018 - 02.2020
Bachelor's of Commerce - Accounts
St. Xavier's College
Ranchi 05.2015 - 04.2018
Skills
Business Development & Planning
undefinedAccomplishments
Navi
- Developed the effective framework of digital HL business through STP process in Pune.
- Awarded for delivering effective customer experience in June 2022.
- Delivered 98% of FTR for Pune with no PDD pendency.
- Started Digital HL Business of Pune and developed STP framework within 1 Month.
- Achieved 110% of targeted business volume in Pune.
HDFC Bank Ltd
- Ranked 4th position in PAN INDIA personal banker category.
- Awarded with Bronze Medal in west 2 Maratha olympics
- Increased the portfolio book size by 19 Crore within 1 year
- Won 2 country level contest of Digital Home Loans.
- Won 4 Regional level contest of Unsecured loans.
IBS Pune
- Member of Board of Synergy Club of IBS Pune
- Best Zealian Award of 2018 of IBS Pune
- PPO offered from HDFC Bank ltd for excellent performance in Summer internship Project.
- Submitted a research paper on consumer response towards online grocery shopping.
St. Xavier's College
- General Secretary of St. Xavier's College
- President of Rotaract Club of St. Xavier's College
- Student Ambassador of Birla Institute of Technology at BITOTSAV 2018
Certification
IC38 Corporate Agent by Insurance Institute of India
Summer Internship
HDFC Bank Ltd, Pune (Feb 19 - May 19)
I was working as a summer intern with HDFC Bank under the project title Digital Migration. My role was to migrating customer from traditional banking channels to digital channel. Reducing the no of walk-in in the bank by educating the customer maximum use of HDFC Apps.Making customer aware of HDFC Bank digital apps. Doing business on online Platform.
Projects
St. Xavier's College, Ranchi (Jan 18 - Feb18)
A study on Tourism & Employment generation in Jharkhand.The Project was an attempt to examine the prospects of Jharkhand Tourism and its contribution to the economy of the state.
Timeline
Sales Fulfillment Manager
NAVI
06.2022 - Current
IC38 Corporate Agent by Insurance Institute of India
06-2021
Deputy Manager
HDFC Bank Ltd
08.2020 - 05.2022
Introduction to Salesforce Administration by Udemy
08-2020
V A Mutual Funds by National Institute of Securities Markets
02-2020
MS Suite 2013-2016 by Ozran Consulting LLP
01-2020
Google Analytics for beginners by Google
03-2019
MBA - Marketing And Finance
ICFAI BUSINESS SCHOOL
06.2018 - 02.2020
Bachelor's of Commerce - Accounts
St. Xavier's College
05.2015 - 04.2018
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