Arijit Roy
Senior Product Manager|| Product Owner|| Product QA Head|| AI & Data Specialist|| Senior QA Engineer
Kolkata,WB
Summary
Results-driven Sr. Test Engineer with 16 years of experience in Software QA and Agile methodologies. Expertise in enhancing product reliability and minimizing production issues through data validation and workflow optimization. Focused on fostering continuous improvement in high-pressure environments.
Overview
17
17
years of professional experience
Work History
Sr. Test Engineer (Application Support)
Digital Aptech Pvt Ltd (Client Location: MOL Information Technology India Pvt Ltd)
08.2021 - Current
- Product Domain: Shipping & Logistics Platform (PCC.net, VIP)
- Key Contributions: Acted as a product quality owner, ensuring reliability and usability of large-scale logistics systems Collaborated with stakeholders to identify product gaps, user pain points, and workflow inefficiencies, driving targeted enhancements
- Validated business logic, workflows, and data accuracy, contributing to product improvements and enhancing overall usability
- Managed incidents, performed root cause analysis, and facilitated continuous improvement cycles to strengthen product reliability
- Worked closely with engineering teams to refine requirements and optimize system performance
- Impact: Improved system stability and reduced production issues through proactive validation
- Enhanced data accuracy and reporting reliability for business-critical operations
Automation Test Engineer and Quality Analyst
SB3 Software Solutions Pvt Ltd
07.2018 - 08.2021
- Product Domain: Warehouse Management System (OMS), Sales & Inventory Platforms
- Key Contributions: Played a key role in end-to-end product lifecycle validation from requirements to release
- Collaborated with product stakeholders to define workflows and user journeys, enhancing system behavior alignment with business needs
- Designed automation frameworks, streamlining product delivery timelines and ensuring quality throughout the development process
- Collaborated with product stakeholders to define workflows, user journeys, and system behavior
- Supported integration across systems (EDI, payment systems, inventory modules)
- Enhanced product usability and operational efficiency, contributing to higher satisfaction rates for enterprise clients
Senior QA Executive / Lead QA Engineer
Shieldwatch IT and Web Services Pvt. Ltd.
07.2015 - 07.2018
- Product Domains: Background Verification Platform, Real Estate Management System
- Key Contributions: Led QA and collaborated with product teams to refine product requirements, enhancing workflow efficiency
- Contributed to user experience improvements and system integrations, increasing user satisfaction
- Managed testing strategy, ensuring comprehensive product readiness for market release
- Contributed to user experience improvements and system integrations
- Enabled smooth adoption across multiple integrated platforms
Quality Analyst and Software Tester,
Delgence Technologies Pvt. Ltd
09.2013 - 07.2015
- Product Domain: IoT-based Child Tracking System (Looqi)
- Key Contributions: Supported development of real-time tracking product across mobile and web platforms, Validated data accuracy, device integration, and user workflows to enhance product reliability.
- Conducted comprehensive testing to ensure product quality and compliance with industry standards, facilitating successful product launches.
- Developed and executed detailed test plans, scenarios, and scripts to thoroughly assess software functionality and identify potential issues.
Software Test Engineer
8K Miles Software Services Ltd
05.2010 - 10.2012
- Managed electronic funds transfers in financial services domain
- Developed and executed comprehensive test plans to ensure software reliability and performance.
- Identified, documented, and tracked defects using industry-standard tools to enhance product quality.
- Collaborated with cross-functional teams to define testing requirements and improve software development lifecycle.
Software Trainee (College Internship)
Mentor Minds Service and Solutions Pvt. Ltd.
08.2009 - 10.2009
- Developed software solutions to enhance operational efficiency and meet client requirements.
- Collaborated with cross-functional teams to gather user requirements and refine project scope.
- Assisted in debugging and troubleshooting software applications to ensure optimal performance.
- Streamlined processing of HIPAA 835 health care claim payments to enhance accuracy. Ensured compliance in processing HIPAA 835 health care claim payments to uphold standards. Reviewed and verified accuracy of HIPAA 835 health care claim payments to ensure correctness.
Education
Belur Ramakrishna Mission Vidyamandira, B.Sc in Computer App
04.2001 -
Associate of Science -
Belur High School ( H.S), 12th Standard (Pure Science)
04.2001 -
Belur High School ( H.S) 10th Standard
04.2001 -
Skills
Software QA
Testing & Methodologies
Test Plans, Cases & Processes
Functional Requirements
Regression & Negative Testing
Mobile Testing
UI & Compatibility Testing
Data Interface & Migration Testing
Performance/Load/Stress Testing
Bug Tracking
Test Strategies & Coverages
Test Exit Strategies
QA & QC Standards
Project Management and Bug
Tracking tool
Application support Level 3
Stakeholder Management
Agile & Scrum
AI Integration
Data Integrity system,
Data analysis,
Data building,
Data Validation Testing
ETL Testing,
Big Data Testing,
BI Report Testing
Data Driven Testing,
Test Data Management,
Data Masking,
Data Reconciliation
Defined and executed product vision, strategy, and roadmap for inhouse AI-based products
Aligning with business goals and market opportunities
Owned the complete product lifecycle from ideation, validation,
MVP development, launch, and post launch optimization
Translated business problems, user needs, and technical possibilities into clear, actionable product
Product Strategy & Ownership Built strong product value propositions,
Identified target users, defined use cases, and established success metrics
Collaborated with leadership to prioritize product initiatives based on impact, feasibility
Ensured products delivered measurable business value with a focus on scalability a
Led end-to-end product development from concept to MVP, focusing on solving core user problems
Conducted product validation through user research, market analysis, and competitor benchmarking
Defined MVP scope, avoiding feature overloading and prioritizing high impact functionalities
Created detailed PRDs, user stories, workflows, wireframes, and release plans
AI Product Development Identified and implemented high value AI use cases including
Roadmap Planning & Prioritization Created and managed product roadmaps using frameworks
RICE, MoSCoW, and impact-effort analysis
Prioritized features based on business impact, user value, technical feasibility
Defined AI-specific requirements such as input/output logic, feedback loops, performance metrics,
Test case design
Business process enhancement
Risk management
Drove continuous improvement by aligning product development with user needs, business objectives
Emerging AI capabilities
Identified and mitigated risks related to model performance, bias, and scalability
Ensured AI products met standards for data privacy, security, reliability, and ethical use
AI Governance, Risk & Quality
Partnered with marketing and sales teams to support product
Positioning, demos, and go-to market strategies
Data, Metrics & Performance Defined
Tracked product KPIs including adoption, engagement, retention, and revenue impact
Monitored AI-specific metrics such as response accuracy, latency, cost efficiency,
Worked closely with engineering to define scope, manage constraints,
Deliver high-quality solution
Ensured AI solutions were practical, explainable, secure, and aligned with real business needs
Timeline
Sr. Test Engineer (Application Support)
Digital Aptech Pvt Ltd (Client Location: MOL Information Technology India Pvt Ltd)
08.2021 - Current
Automation Test Engineer and Quality Analyst
SB3 Software Solutions Pvt Ltd
07.2018 - 08.2021
Senior QA Executive / Lead QA Engineer
Shieldwatch IT and Web Services Pvt. Ltd.
07.2015 - 07.2018
Quality Analyst and Software Tester,
Delgence Technologies Pvt. Ltd
09.2013 - 07.2015
Software Test Engineer
8K Miles Software Services Ltd
05.2010 - 10.2012
Software Trainee (College Internship)
Mentor Minds Service and Solutions Pvt. Ltd.
08.2009 - 10.2009
Belur Ramakrishna Mission Vidyamandira, B.Sc in Computer App
04.2001 -
Associate of Science -
Belur High School ( H.S), 12th Standard (Pure Science)
04.2001 -
Belur High School ( H.S) 10th Standard
04.2001 -