Arindam Ghosh
Business Partnering HR Professional
Kolkata,West Bengal
Summary
PROFESSIONAL SKILLSPROFESSIONAL SKILLS
- Strategic Business Advisory
- People Risk Analysis & Assessment
- Talent Acquisition and organization branding
- Talent Development and Management
- Workforce Planning & Projections
- Internal & External Stakeholder Communications
- Succession Planning & talent pipeline building
- Employee Relations & Retention
- Organizational Design & Development
- Employee Engagement Metrics
- Leadership Assessment & Development
- Diversity and Inclusion
- LDP, IDP, GLP
- Total Rewards-Benefit Strategy & Administration
- KPI based Performance Assessment & Evaluation
- Competency Mapping & Development
- HR Technology platform implementation (HRIS)
- Labor Law & Polices (Indian, Gulf and APAC)
Overview
26
26
years of professional experience
7
7
years of post-secondary education
2
2
Certifications
4
4
Languages
Work History
Independent HR ConsultantIndependent HR Consultant, BPHR Consultant
Self Employed Services
Kolkata, India
10.2021 - Current
- Leading a team of 25 senior, , Bengaluru & Dubai
- Business Partnering HR Consulting
- Analyzing & understanding the existing HR Operational Model of conglomerates to build resolution for better Business Partnering HR governance and sustainable HR Programs that impact business bottom line
- Some notable ongoing BPHR work:Some notable ongoing BPHR work:
- Workforce restructuring and optimization for two reputed Telecom Service Provider
- 9-Box Talent Management Model deployment for one North Sudan based 3PL Logistic Company
- LDP, Succession Planning and Blended Learning Model development and deployment for two Skilling Organizations in India
- Changing Annual Employee Appraisal System to HR Tech Platform driven Quarterly Employee Appraisal System aided by Monthly Employee Performance Dashboard Data for Dubai based Diary Organization
- C-Level, VP level and Mid Level hiring for Banking, NBFCs, Retail, FMCDs, EdTech's, Software Service Providers, BPO/ITES and Hospitality sectors
Chief Human Resources Officer
ICA Edu Skills
Kolkata, INDIA
08.2018 - 05.2021
- Spearhead the people function covering a headcount of 4000+ for 2 entities engaging with Board of Directors to align and establish business-critical HR priorities and aligning national agenda with local nuances
- Reduced attrition rate from 32% to 12% with timely interventions through group coaching session, person-to-person interaction and employee engagement practices
- Defined & incorporated Employee Training Effectiveness Index
- Set benchmark for the organization by extracting result in business outcome by using Index
- Identified and developed future leaders with a defined succession planning strategy, individual development path (IDP) & internal jobs leading to filling 80% critical positions from within
- Re-engineered quarterly KPIs & KRAs that led to achieving a reduction in the mutually agreed goals from 90 days to 70 days & produced 20 days as a buffer for the performance discussion
- Controlled high potential attrition from 5% to 0, with planned interventions, therefore created strong 2nd line to occupy positions in 1st line management
- Making Dashboards for each Team of each function where Organizational Leaders can view performance progress and take corrective actions (Hire-
- Train-Separate) in regular interval of time 9-Box Matrix Talent Management Model deployment aided by Monthly
- Employee Performance Tracking Data in HRIS dashboard
Chief People Officer
Anudip Foundation For Social Welfare
New Orleans, USA, India
06.2016 - 08.2018
- Increased employee Net Promoter Score (NPS) to 4.8/5 from 3.4/5 internally & in Digital Media and Social Platforms
- Enforced 1:1 coaching, training & interventions to increase overall performance rating by 45% YoY
- Ensured quality candidate sourcing and achieved a new hire selection ratio of 5:1 on an average for mid to junior levels and 8:1 for leadership hiring
- Enhanced the training satisfaction index to 8.5/10 from 5/10 with various initiatives
- Introduced & retained a new hire mentorship program to reduce the within 90 days quitting of new hires
- HR Tech platform driven New Employee Onboarding and induction system
- Defined Employee Productivity Index, implemented across USA and INDIA,
- Coached Line Managers to manage and promote the same.
Global Director Human Capital Development
Husk Power Systems
Patna, Bihar
01.2015 - 06.2016
COO & Principal HR Consultant
AGeiS HR Consulting Inc
Bengaluru, Dubai, INDIA, UAE
12.2008 - 01.2015
- Management Consulting Services
- Identified, Devised and Implemented Transformational Talent Acquisition,
- Talent Development, Workforce Planning, Performance Management and HR
- Development Strategies, Employee Engagement, Comp & Ben, Reward Plan to more than 100 conglomerates clients across Gulf, Africa, APACGulf, Africa, APAC, and India by leading 10 teams of global HR Consultants in these regions
- Scoping and Designing L&D and Management Program for MENA Region:
- Developing & implementing L&D strategies, programs & tools that uplift the skills of employees using a research-backed framework of skill Gap, sentiment analysis & empathetic conversations to unearth unstated concerns and boost organizational skill need
- Provided BOOT (Build, Own, Operate, Transfer) HR model and offered consultation to global giants such as - Temasek Holding (Singapore); HLL (India); Reliance Gulf General Contracting LLC (Abu Dhabi, UAE & Oman);
AVP-Talent Acquisition & Recruitment
SREI Infrastructure Finance
Kolkata, Russia
03.2006 - 12.2008
GM of HRD
COMODO Software Securities
Chennai, Bangalore, India
01.2005 - 03.2006
National Head of Human Resources
Pentasoft Technologies
Chennai, Bangalore, India
01.2001 - 01.2005
Senior HR Advisor
Avanti Software Inc
Toronto, Canada
07.1993 - 02.1998
Education
Bachelor - Business Administration
Berkeley Haas School of Business, UCLA
Berkeley, CA, USA 06.1989 - 07.1994
MBA - Human Resources Management
Rotman School of Management, University of Toronto
Toronto, Canada 07.1998 - 06.2000
Skills
Organizational and Individual Change Management
Business Partnering HR
Accomplishments
- Management Consultancy
- Manufacturing & Services
- Infrastructure Construction & Real Estate
- Software Development & Services
- BPO-ITES & KPO Telecom NBFCs
- Oil & Gas erections and refineries
- Retail & FMCG Healthcare & Hospital Chains
- E-Commerce
- EdTech, Training & Skill Development
- Real Estate & Construction
- Major impact area:
- Major impact areas:
- Areas of work:
Certification
E-governance
Timeline
Independent HR ConsultantIndependent HR Consultant, BPHR Consultant
Self Employed Services
10.2021 - Current
Chief Human Resources Officer
ICA Edu Skills
08.2018 - 05.2021
Chief People Officer
Anudip Foundation For Social Welfare
06.2016 - 08.2018
Global Director Human Capital Development
Husk Power Systems
01.2015 - 06.2016
COO & Principal HR Consultant
AGeiS HR Consulting Inc
12.2008 - 01.2015
Organizational and Individual Change Management
12-2007
AVP-Talent Acquisition & Recruitment
SREI Infrastructure Finance
03.2006 - 12.2008
GM of HRD
COMODO Software Securities
01.2005 - 03.2006
National Head of Human Resources
Pentasoft Technologies
01.2001 - 01.2005
E-governance
12-2000
MBA - Human Resources Management
Rotman School of Management, University of Toronto
07.1998 - 06.2000
Senior HR Advisor
Avanti Software Inc
07.1993 - 02.1998
Bachelor - Business Administration
Berkeley Haas School of Business, UCLA
06.1989 - 07.1994