ARINDAM MANDAL

BentecIndia Limited

• Administration and Implementation of EMC based SAN Storage Systems based on company requirement.
• LUN Creation , Host Identification.
• Oversaw daily performance of computer systems and immediately responded to keep network up and running.
• Migration of Storage Systems from Older to Newer Generation based systems
• Communicated with executive team and CEO to maximize development efficiencies and resolve technology issues.
• Handle the responsibilities of being a Technical Interface for Specific Clients
• On-going Steady State Administration of EMC SAN Storage Environments
• Perform Troubleshooting of Problems / Errors in SAN Storage Systems
• Installation and Configuration of new Storage Systems and Environments
• Conduct Periodic Performance Analysis and fine tune the Overall Performance
• Maintaining business promotion software for PAN India
• Promoting business with a telemarketing team and self-developed data processing software
• Developed a reporting module to send report to all branch head & my reporting boss (around 45 customized report daily basis
• Coordinated IT operations activities to deliver smooth flow of daily business needs.

• Developed automatic book scanner
• Worked for industrial automation in document digitalization
• The scanner deployed to Tata project at Jamshedpur TANANAGAR
• Also made several type of photographic equipment and lighting system for documentation.
• Working as, , looking after all it related issue including hardware & software
• Assisted customers in identifying issues and explained solutions to restore service and functionality.
• Resolved diverse range of technical issues across multiple systems and applications for customers and end-users across various time zones.

Standard Chartered Bank ( As RE)

• Posted in Standard Chartered Bank as a RE (Wipro)
• 1 Handling VIP/VVIP users in Standard Chartered Bank
• 2 Installation of Windows Operating system which is using for Standard Chartered Bank
• 2 Maintenance and Networking of about Desktop's and servers (windows server 2003 2008)
• 3 Windows server 2008 R2 File & Print Migration 4 Maintaining my team (10 engineer) Making report daily basis
• 5 Change Management (Raise change & follow-up with respective team, until implementation for BCP UPS PPM, Server commission, decommission )
• 6 Hardware installation of DELL IBM HP server
• 7 Handling all critical issue of Laptop & desktop 8 Resolving desktop related issues
• 9 Instillation of software's and troubleshooting hardware components
• 10 Troubleshoot of all hardware related problems of Laptop Desktop Server
• 11 Assembling and dissembling the components
• 12 Backup portal update Software installation & troubleshooting
• 13 Maintaining All backup device (DLT, LTO, Tape library)
• 14 Managing exchange Server & storage
• 15 Solving problem of e-mail client, backup and recovery of mail
• (MS OUTLOOK 2003 & 2007 and Outlook Express etc.)
• 16 Installing ip camera & maintaining for east region
• 17 Monitoring Problem tickets through console & taking end to end responsibilities to close this within SLA
• 18 Monitoring Problem of software running in our company
• 19 Building relationship with client & customer
• Identifies problems and potential risks, coordinating appropriate corrective action.
• Provided technical support to troubleshoot, repair and maintain operational efficiencies in hydraulic, mechanical, and electrical systems.

• Support for All desktop Laptop) From June 2007
• (HP high end Laser printer, HP Mfp, Plotter, color laser printer, Epson high speed DMP, Kodak scanner,
• Fujitsu scanner, Xerox printer & Mfp passbook printer, Olivetti passbook printer Imax Global printer)
• Worked As a “Server Engineer" in Wipro InfoTech (Partner payroll RASPL

• In " ALPHATECH " from
• Identified issues, analyzed information and provided solutions to problems.
• Skilled at working independently and collaboratively in a team environment.

• Proven ability to learn quickly and adapt to new situations.
• Worked well in a team setting, providing support and guidance.
• Identified issues, analyzed information and provided solutions to problems.
• Acted as a team leader in group projects, delegating tasks and providing feedback.