Arindam Roy
Bengaluru
Summary
With over 14 years of experience in IT Sales, Consulting, and Product Management, I bring a wealth of expertise in Enterprise Sales and Marketing, particularly in the areas of Cloud Applications, SaaS, ERP, WebEx, Robotics Process Automation (RPA), and ChatBot Solutions. My experience spans diverse industries and sectors, both domestic and international, enabling me to adapt to different market needs and client requirements. As a seasoned leader, I've successfully managed and mentored teams to drive business growth and deliver exceptional results. I take pride in creating an environment where my team thrives, empowering them to take ownership of their goals and exceed client expectations. My leadership style is focused on collaboration, coaching, and aligning individual capabilities with the broader objectives of the business. Seasoned professional with diverse experience in administrative support roles. Proven abilities include managing schedules, coordinating meetings, and handling correspondence. Strengths lie in strong communication skills, organizational prowess, and ability to multitask effectively. Previous work has consistently delivered improved office efficiency and streamlined procedures.
Overview
16
16
years of professional experience
Work History
IBM Cloud
Bangalore
07.2023 - Current
- Responsible for achieving revenue growth for IBM Cloud Platform for the ISA Region.
- Accountable for leading sales cycles with customers to understand complex business processes, priorities, and challenges, designing solutions for detailed and non-routine complex scenarios.
- Driving end-to-end sales cycle (generating, managing, closing) directly and through channel/business partners for the portfolio.
- Identify potential business partners/system integrators in target geographies.
- Designing Go-To-Market strategies for the region with the partner and conducting periodic partner performance reviews and sync-ups.
- Implementing B2B sales strategy, market mapping, and analytics of the markets with the partner's product management team, ensuring revenue.
- Meeting existing customers and ensuring the AMC revenue for the region.
- Planning and executing online and offline events and webinars in the region along with the partners.
Regional Manager - International (Africa)
Yellow.ai
Bangalore
03.2022 - 02.2023
- Responsible for achieving revenue growth for Yellow.ai's Customer Automation Platform for Africa Region.
- Accountable for leading sales cycles with customers to understand complex business processes, priorities and challenges entailing design of solutions for detailed and non-routine complex scenarios.
- Driving end-to-end sales cycle (generating, managing, closing) directly and through channel partners for the portfolio.
- Identify potential business partners / System Integrators in target geographies.
- Designing Go-To-Market strategies for the region with the partner and doing periodic partner performance reviews and sync ups.
- Implementing B2B sales strategy, market mapping and analytics of the markets with the partner's product management team, ensuring revenue.
- Meeting the existing customers and ensuring the AMC revenue for the region.
- Planning and executing online and offline events and webinars in the region along with the partners.
- Providing an enterprise with an AI-platform to build rich conversational experiences for customers and employees.
Sr. Manager - International Sales (Southern Africa)
Drishti Soft Solutions- Ameyo
Bangalore
10.2019 - 02.2022
- Responsible for achieving revenue growth for Drishti Soft's Ameyo Customer Experience Platform for the Southern Africa Region (South Africa, Zimbabwe, Zambia, Namibia, Mauritius, Mozambique, Botswana).
- Accountable for leading sales cycles with customers to understand complex business processes, priorities and challenges entailing design of solutions for detailed and non-routine complex scenarios.
- Driving end-to-end sales cycle (generating, managing, closing) directly and through channel partners for the portfolio.
- Identify potential business partners / System Integrators in target geographies.
- Designing Go-To-Market strategies for the region with the partner and doing periodic partner performance reviews and sync ups.
- Implementing B2B sales strategy, market mapping and analytics of the markets with the partner's product management team, ensuring revenue.
- Meeting the existing customers and ensuring the AMC revenue for the region.
- Planning and executing online and offline events and webinars in the region along with the partners.
Account Manager - Technology Solutions (East Africa / South Africa)
Techno Brain Group
Dar es Salaam
05.2018 - 08.2019
- Driving the strategy to scale up the Oracle SaaS business opportunities across different markets and industry verticals along with RPA, ChatBot, & other technology Solutions.
- Spearheading the opportunity consulting with clients by conducting workshop sections for opportunity discovery and assessments, delivering Business Case Presentation leading to POC and contracting for an enterprise-wide adoption of Automation program.
- From a Business Development perspective, I started leading the channel sales business and delivery partners for driving Oracle Netsuite, RPA, ChatBot, & other technology Solutions Sales in the East Africa and South Africa region and managing the strategic alignment with key vendors.
- Build strategic relationships with C-Level executives and key business leaders to develop account level strategies to evangelize RPA, ChatBot, & other technology Solutions.
- Consulting with clients to discuss the automation scope within processes and chalk out the solution & the overall benefit realization plan.
- Opportunity Identification by performing a detailed feasibility assessment to identify and assess the scale of automation within the process.
- Opportunity Scoping through prioritization framework to select the right candidates/process for implementation.
- Working with a team of seasoned & experienced automation professionals, business analysts, project managers, technical leads & automation solution architects.
Self Employed - The Chaiwala
Kolkata
07.2016 - 04.2018
- Partnered to build and transform 'The Chaiwala' into one of the most loved Café brand in Kolkata.
- Framed a Fresh Unboxing experience through clever use of packaging concepts and aesthetic design.
- Laid and executed the roadmap for customer acquisition through online and offline channels.
- Geo-targeted micro-marketing to drive sales of meal-kits.
- Proposed, negotiated, and closed smart partnerships with Zomato and Swiggy.
- Designed an employee brand rooted on 'Happiness', that'll play pillar to a high-performance team.
- Family-Owned Venture
Application Sales Representative - SaaS
Oracle India Pvt Ltd.
Bangalore
08.2014 - 06.2016
- Responsible for closure of Oracle Sales Cloud 'FCRM, Eloqua, Responsys, CPQ- Big Machine, SRM for India region focusing Named Accounts of different Industry verticals - Manufacturing, Telecom, BFSI, Ecommerce & Web Development organization, ISVs, OEMs, Retails, Infrastructure, & Professional Services firms.
- Work directly with CIO's, CTO's, CFO's, Marketing Head, Sales Head & VP level people by reinforcing the value of the technology to the customer's overall business pain and/or strategic opportunities.
- Responsible for High Volume and Low Value transactions across CRM, Marketing (B2B, B2C), Big Machine (CPQ) and social products of Applications.
- Generates sales leads as well as closing the sales.
- Utilizing inbound and/or outbound calls to pursue sales.
- Develops account penetration strategies and closes business.
- Responsible for understanding Oracle's product offerings and competitive issues.
- Identifying new business opportunities by creating and implementing territory campaigns with management assistance.
- Liaise with customer contacts for the purpose of managing the customer relationship, identifying new opportunities, and selling Oracle products and services.
- To analyze the market potential for the given set of accounts through partners and distributors.
Account Manager
Cisco Systems India Pvt. Ltd.
Bangalore
10.2012 - 07.2014
- Manage the Manufacturing & Public Sector States Business for East, Jharkhand, Chhattisgarh & North East India.
- Business Development for State Government and certain Railway Departments.
- Identifying key decision makers in the accounts and interacting with consultants to enable sales.
- Developing channel partners and enabling them to effectively sell Cisco products - WebEx.
- Identifying new accounts and taking care of existing accounts to ensure repeat business.
- Analyzing the business potential, forecasting & planning the business revenue potential in the assigned Territory.
- Developing relationships with key persons and acquiring business for accomplishing revenue targets.
- Leveraging channel partners, account managers to drive sales revenue, prepare account plans, funnel generation, quarterly targets.
- Generate sales enquiry, contact potential clients, and hold face-to-face / Virtual meetings to discuss requirements etc.
- Ensuring maximum customer satisfaction by closely interacting with potential clients & understanding their requirements and customizing the product and services accordingly.
Sales Executive (Key Account Management)
Wipro Ltd (Wipro InfoTech)
Kolkata
06.2010 - 04.2012
- Handling sales of Wipro branded products like desktops, laptops, servers and storage, and associated products like Microsoft operating system, printers, UPS, etc in key accounts spanning various verticals like Mid-market, Corporate, Government, and Education and Research, across West Bengal and Sikkim.
- Generating prospect in SMB, Enterprise, Education vertical and Govt. sector for Wipro Branded IT Products.
- Maturing the prospect and closing the deal.
- Handling existing channel partners and creating new partners.
- Key Account Management, Sales.
Sales Executive - CRD
SPSS South Asia Pvt. Ltd (An IBM Company)
Bangalore
08.2009 - 03.2010
- Identifying the potential customers using the secondary research, Yellow pages and contacting them for the product demo.
- Respond to sales enquiries from existing and potential customers through phone, mail, etc.
- Developing the Marketing and Business Development strategies for selling the SPSS Products across India to the corporate business vertical.
- Delivering presentations of SPSS software products at customer sites and at conferences and exhibitions.
- Attending trade exhibitions and user group meetings in India to make the business contacts.
- Coordinating with the technical team for design and delivery of POC (Proof of Concept) on the software products and solutions.
Education
M.B.A - Marketing & Systems
Dayanand Sagar College of Management
Bangalore, Karnataka01.2009
Bachelor of Computer Science -
Calcutta Institute of Engineering And Management
Kolkata, West Bengal01.2007
10+2 -
VIVEKANANDA COLLEGE
Thakurpukur, Kolkata, West Bengal01.2004
10th -
Bidya Bhavan High School
Kolkata, West Bengal01.2002
Skills
- Sales strategy
- Business development
- Customer relationship management
- Market analysis
- Go-to-market strategy
- Team collaboration
Disclaimer
I am here by declaring that the above furnished details are true to the best of my knowledge. Reference will be provided on request.
Timeline
IBM Cloud
07.2023 - Current
Regional Manager - International (Africa)
Yellow.ai
03.2022 - 02.2023
Sr. Manager - International Sales (Southern Africa)
Drishti Soft Solutions- Ameyo
10.2019 - 02.2022
Account Manager - Technology Solutions (East Africa / South Africa)
Techno Brain Group
05.2018 - 08.2019
Self Employed - The Chaiwala
07.2016 - 04.2018
Application Sales Representative - SaaS
Oracle India Pvt Ltd.
08.2014 - 06.2016
Account Manager
Cisco Systems India Pvt. Ltd.
10.2012 - 07.2014
Sales Executive (Key Account Management)
Wipro Ltd (Wipro InfoTech)
06.2010 - 04.2012
Sales Executive - CRD
SPSS South Asia Pvt. Ltd (An IBM Company)
08.2009 - 03.2010
M.B.A - Marketing & Systems
Dayanand Sagar College of Management
Bachelor of Computer Science -
Calcutta Institute of Engineering And Management
10+2 -
VIVEKANANDA COLLEGE
10th -
Bidya Bhavan High School