Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic
ARISHKA SHARMA

ARISHKA SHARMA

Business Development & Marketing
Mumbai

Summary

My name is Arishka and I have a versatile professional career of over 24 years with a wealth of experience some of which were of a Business Head overseeing departments of Business development, Sales, Marketing and Operations. The other experiences are of a Marketing Head, and Corporate Trainer of communication skills and product training.

Throughout my career, I have demonstrated strong leadership skills, strategic thinking, and a deep understanding of the business landscape. As a Business Head, I have successfully steered organizations towards growth and profitability, utilizing my expertise in sales, operations, and overall business management.

My accomplishments as a Marketing Head reflect my innovative mindset and ability to create impactful marketing strategies, resulting in brand awareness, customer acquisition, and revenue growth.

Additionally, as a Corporate Trainer, I have imparted my knowledge and skills to develop and inspire teams, fostering a culture of continuous learning and professional development.

With my diverse skill set and passion for driving success, I have consistently delivered exceptional results and positively influenced the organizations I have been a part of.

I have recently upskilled myself with learning several tools of AI that are used for marketing as well as for sales and operations. I have also enrolled for a 6 months immersive program designed in collaboration with INSEAD, Paris. The name of the program is Strategic Management and Business Essentials and is a weekend program.

Overview

23
23
years of professional experience
7
7
Languages

Work History

Head of Business Development and Marketing

FAME Grid
Mumbai
03.2020 - 01.2022
  • Strategic Vision
  • Market Analysis
  • Sales and Negotiation
  • Leadership and Team Management
  • Financial Management
  • Data-Driven Decision Making
  • Partnership and Collaboration
  • Communication and Presentation
  • Ethics and Compliance
  • Stakeholder Engagement
  • Digital Marketing Expertise

Soft Skills & Process Trainer

Concentrix India Services Private Limited
Vadodara, Gujarat
06.2018 - 02.2019
  • Communication and Soft Skills Training
  • Voice and Accent Training
  • Motivational Skills
  • Training Material Creation
  • Training Interest Management
  • Training Assessment and Evaluation
  • Floor Operations and Quality Management
  • Feedback and Coaching
  • Refresher Training
  • Time Management
  • Organizational Skills

Director of Marketing / Business Development

Phoenix Interactive
11.2010 - 05.2018
  • Project Management
  • Marketing Leadership
  • Market Research
  • Strategic Planning
  • Cross-Functional Collaboration
  • Team Mentoring
  • Task Assignment and Staff Management
  • Recruitment and Hiring
  • Vendor Management
  • Visual Effects Industry Network
  • Data-Driven Decision Making
  • Budget Management
  • Marketing Automation

Sr

J P Morgan Chase
08.2009 - 06.2010
  • Card Activation / Chase Payment Protector Plan, Activation of new Business / Consumer Chase Accounts
  • Handling Chase Payment Protector Plan and Renewals of the same
  • Complaints & Grievance Handling
  • Compliance Knowledge
  • Time Management
  • Technical Aptitude

Sr. Mortgage Specialist

Citibank UK Mortgages
Mumbai
06.2006 - 08.2009
  • Mortgage Expertise
  • Regulatory Compliance
  • End-to-End CRM Solutions
  • Back Office Liaison
  • Credit Checks and Approvals
  • Soft Collections
  • Negotiation Skills
  • Customer-Centric Approach
  • Financial Analysis & Payment Plan Drafting
  • Dialer Operations Understanding
  • Trainer and Facilitator for UK Citi Cards & Citibank Mortgages UK

Head of Events & Business Development

Om Siddhartha Hall
Mumbai
07.2001 - 02.2006
  • Business Development Expertise
  • Team Leadership
  • Client Relationship Management
  • Event Planning and Execution
  • Negotiation Skills
  • Creative Vision
  • Budget Management
  • Event Trends and Industry Knowledge
  • Crisis Management
  • Vendor Management

Event Manager

Om Siddhartha Hall
Mumbai
01.1999 - 02.2001
  • Event Planning and Execution
  • Client Relationship Management
  • Vendor Coordination
  • Budget Management
  • Logistics and Operations
  • Problem-Solving
  • Creativity and Innovation
  • Multitasking
  • Event Trends and Industry Knowledge

Education

B.A. - Economics

Ramnarain Ruia College, University of Mumbai

Certification Program in Strategic Management & Business Essentials -

INSEAD
Paris, France
06.2023 - Current

Skills

Customer Relationship Managementundefined

Additional Information

  • A competent professional career with over 22 years of comprehensive experience in Marketing, Business Development and Training. Over 3 years of experience in Retail Banking. Experience and exposure to co-ordinate and communicate with B2B / B2C clients on a day to day basis. Expertise in handling customer queries, & providing them the most viable solutions. Highly organized and efficient. Extremely capable team player having leadership qualities. Proficient in all phases of organizing and coordinating projects, meeting deadlines and budgets. Possess excellent interpersonal, communication & organizational skills with proven abilities in team management, training, Customer Relationship Management & effective Crisis Management. Successfully set up Eco Friendly company for my husband in June 2020 and set up handmade paper factory for the same company in November 2021

Timeline

Certification Program in Strategic Management & Business Essentials -

INSEAD
06.2023 - Current

Head of Business Development and Marketing

FAME Grid
03.2020 - 01.2022

Soft Skills & Process Trainer

Concentrix India Services Private Limited
06.2018 - 02.2019

Director of Marketing / Business Development

Phoenix Interactive
11.2010 - 05.2018

Sr

J P Morgan Chase
08.2009 - 06.2010

Sr. Mortgage Specialist

Citibank UK Mortgages
06.2006 - 08.2009

Head of Events & Business Development

Om Siddhartha Hall
07.2001 - 02.2006

Event Manager

Om Siddhartha Hall
01.1999 - 02.2001

B.A. - Economics

Ramnarain Ruia College, University of Mumbai
ARISHKA SHARMABusiness Development & Marketing