Aritra Goswami
Bankura
Summary
Motivated marketing professional pursuing an MBA, specializing in brand development and digital marketing. Proven ability to generate innovative strategies that enhance consumer engagement. Demonstrated adaptability in high-pressure environments, contributing effectively to team success. Committed to continuous learning and professional growth within dynamic marketing teams.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Operations Executive
Tata Medical Centre
Kolkata
09.2023 - 07.2025
- Processed and verified customer invoices for accuracy and compliance.
- Managed and resolved billing discrepancies with customers and internal teams.
- Assisted in training new staff on billing procedures and systems.
- Communicated effectively with clients regarding billing inquiries and concerns.
- Assisted with month-end closing activities, including account reconciliations.
- Provided support during internal and external audits related to billing processes.
Ip Billing Trainee
Apollo Multispeciality Hospitals Ltd
Kolkata
02.2023 - 06.2023
- Addressed patient queries to enhance satisfaction and resolve concerns.
- Generated interim bills accurately to ensure transparent financial processes.
- Managed front office patient flow for efficient billing operations.
- Processed cash and card payments to facilitate seamless transactions.
Marketing Intern
AMRI Mukundapur Hospital
Kolkata
04.2022 - 06.2022
- Established health camps across various locations in Kolkata.
- Generated leads through direct engagement with community members.
- Assisted teams with aligning marketing strategies and objectives based on data-driven insights.
Education
Masters - Hospital Administration
Post Graduate Institute of Hospital Administration
Kolkata07.2023
Bsc - Microbilogy (Hons)
Calcutta University
06.2019
Higher Secondary -
WBHSE
07.2016
Secondary Education -
WBSE
Bankura05.2014
MBA - Marketing
Army Institute Of Management, Kolkata
KolkataSkills
- Adaptability and learning agility
- Customer service excellence
- Strong work ethic
- Microsoft Office proficiency
- Basic Power BI knowledge
- Punctuality
- Effective communication
Certification
- HOSPITAL MANAGEMENT, 02/01/22, Certificate in HOSPITAL MANAGEMENT from IDEMI, Govt. of India.
- INFORMATION TECHNOLOGY, 02/01/14, Certificate in INFORMATION TECHNOLOGY from YCTC, Govt. of West Bengal.
Projects
Project on functions Growth And Development, 04/01/22, 06/30/22 Project on Overview of Insurance Department, 07/01/22, 09/30/22 Project on Various Functions Of IP Billing Department, 02/01/23, 06/30/23
Languages
- Bengali, Full Professional Proficiency
- English, Full Professional Proficiency
- Hindi, Full Professional Proficiency
Timeline
Operations Executive
Tata Medical Centre
09.2023 - 07.2025
Ip Billing Trainee
Apollo Multispeciality Hospitals Ltd
02.2023 - 06.2023
Marketing Intern
AMRI Mukundapur Hospital
04.2022 - 06.2022
Masters - Hospital Administration
Post Graduate Institute of Hospital Administration
Bsc - Microbilogy (Hons)
Calcutta University
Higher Secondary -
WBHSE
Secondary Education -
WBSE
MBA - Marketing
Army Institute Of Management, Kolkata