Aritra Majumder
Front Office Manager
Bangalore,KA
Summary
Serving India since 2013 towards Growth & Excellence in Hospitality Operations.
Overview
12
12
years of professional experience
Work History
Admin, executive Front Office
Barsana Clubs & Resorts Pvt. Ltd.
12.2013 - 03.2015
- Maintaining front office & billing.
- Guest handling.
- Handling banquet programs.
- Asst. GM in his regular work.
- Handling property security, House Keeping.
- Property inventory:35 Keys, 2 Banquet Halls, 1 Multi Cuisine Restaurant.
Night Duty Manager
Goldfinch Retreat Bangalore
04.2015 - 11.2017
- Maintaining front office & billing.
- Room Reservations.
- Guest complains handling.
- Handling banquet programs.
- Handling property security, House Keeping.
- Property inventory: 36 Keys, 2 Banquet Halls, 1 Multi Cuisine Restaurant, 1 Lounge Bar.
Pr-Opening Project cum Asst. Training Manager
1589 Group of Hotels
11.2017 - 05.2019
- Installation of hotel Software IDS.
- Room Reservations.
- Taking care of the whole infrastructure work.
- Setting up Rooms, Public Areas, Restaurant, Kitchen etc.
- Training all department staff.
- Online Listing & Business Planning.
- Guest complains handling.
- Handling banquet programs.
- Property inventory: 52 Keys, 4 Banquet Halls, 1 Multi Cuisine Restaurant, 1 Lounge Bar.
Asst. Front Office Manager
The Capitol Hotel
06.2019 - 07.2020
- Maintaining front office & billing.
- Room Reservations.
- Guest complains handling.
- Handling banquet programs.
- Handling property security, House Keeping.
- Property inventory: 140 Keys, 7 Banquet Halls, 1 Multi Cuisine Restaurant, 1 Lounge Bar.
Training Manager
The Residences By CSE
10.2020 - 06.2022
- Installation of hotel Software Prizma.
- Room Reservations.
- Taking care of the whole infrastructure work.
- Setting up Rooms, Public Areas, Restaurant, Kitchen etc.
- Training all department staff.
- Business Planning.
- Guest complains handling.
Front Office Manager
Clarks Hotels and Resorts
09.2022 - 08.2024
- Room Reservations.
- Taking care of the whole infrastructure work.
- Daily Inspection of Rooms, Public Areas, Restaurant, Kitchen etc.
- Training all department staff.
- Business Planning.
- Guest complains handling.
- Maintaining front office & billing.
- Handling banquet programs.
- Handling property security, House Keeping.
- Looking after all purchase requirements.
- Maintaining inventory and refilling as required.
- Keeping regular interaction with Management and Stakeholders.
Operations Office Manager
Suba Hotels Limited
08.2024 - 08.2025
- Taking care of the whole infrastructure.
- Daily Inspection of Rooms, Public Areas, Restaurant, Kitchen etc.
- Training all department staff.
- Business Planning.
- Guest complains handling.
- Maintaining front office & billing.
- Handling banquet programs.
- Handling property security, House Keeping.
- Employee onboarding.
- Maintaining health & safety standards.
- Vendor Management.
- Looking after all purchase requirements.
- Maintaining inventory and refilling as required.
- Asset Management.
- Keeping regular interaction with Management and Stakeholders.
Front Office Manager
Clarks Hotels and Resorts
09.2025 - Current
- Room Reservations.
- Taking care of the whole infrastructure work.
- Daily Inspection of Rooms, Public Areas, Restaurant, Kitchen etc.
- Training all department staff.
- Business Planning.
- Guest complains handling.
- Maintaining front office & billing.
- Handling banquet programs.
- Handling property security, House Keeping.
- Looking after all purchase requirements.
- Maintaining inventory and refilling as required.
- Keeping regular interaction with Management and Stakeholders.
Education
diploma - hotel operations
01.2013
ISC - undefined
01.2009
ICSE - undefined
01.2006
Skills
Effective multitasking
Office administration
Customer service focus
Document preparation
Sales support
Customer service expertise
Staff training and development
Employee supervision
Document management
Budgeting and finance
Travel arrangements
Positive attitude
Teamwork
Teamwork and collaboration
Customer service
Problem-solving
Organizational skills
Decision-making
Problem resolution
Analytical thinking
Conflict resolution
Hiring and training
Staff management
Task delegation
Quality control
Complex Problem-solving
Documentation and reporting
Negotiation and conflict resolution
Employee coaching and mentoring
Accomplishments
- Worked in many different positions and developed my communication skills to deal with Clients that resulted in increased sales and improvement in my ranking.
- Learned to deal with crisis situations, Crowd Control, Fire Safety, Team Management.
Other Qualifications
Basic knowledge of Computer (MS Excel, Word, PowerPoint)
Software Known
Clubnext, IDS Fortune 6.5I, Lucid 4.1, Prizma, Hotelogix
Personal Information
E-Mail: aritra@majumders.org
Mobile No: +91-9831808584
Hobbies and Interests
- Music
- Movies
- Net Surfing
Disclaimer
The information provided in this resume is true and complete to the best of my knowledge. I understand that any false statement or misrepresentation may result in disqualification from employment consideration or termination if already employed. References and supporting documents are available upon request.
Timeline
Front Office Manager - Clarks Hotels and Resorts
09.2025 - Current
Operations Office Manager - Suba Hotels Limited
08.2024 - 08.2025
Front Office Manager - Clarks Hotels and Resorts
09.2022 - 08.2024
Training Manager - The Residences By CSE
10.2020 - 06.2022
Asst. Front Office Manager - The Capitol Hotel
06.2019 - 07.2020
Pr-Opening Project cum Asst. Training Manager - 1589 Group of Hotels
11.2017 - 05.2019
Night Duty Manager - Goldfinch Retreat Bangalore
04.2015 - 11.2017
Admin, executive Front Office - Barsana Clubs & Resorts Pvt. Ltd.
12.2013 - 03.2015
IIHM - diploma, hotel operations
- ISC,
- ICSE,