Aritra Mondal

Summary

Enterprise-scale supply chain leader with over 14 years of experience in driving growth through strategic planning, process transformation, and top-of-the-funnel growth levers in e-commerce and wholesale sectors.

Managed comprehensive supply chain strategies, including demand and supply planning, and inventory optimization. Led category growth portfolio and also built an assisted commerce from the ground up, apart from many 0-1 tracks for new businesses.

Key Career Achievements

• Enterprise Planning and Service: Spearheaded national network and service planning for a ~₹12,000 Cr e-commerce business — productizing planning (4 days to 4 hours), optimizing hub and linehaul operations for 40L shipments per day across 30 assets, and reducing customer promise timelines by 7% to drive cost, speed, and reliability gains.
• Inventory Planning and Procurement: Owned inventory replenishment across consumer electronics and healthcare — optimizing stock norms, executing event buys, and balancing in-stocks with inventory health, and working capital efficiency.
• Logistics Co-Planning and Flex: Scaled 3PL volume share from 5% to 35% by optimizing reach, cost, and reliability; built performance-led reverse allocation models balancing speed and economics; and orchestrated SOB shifts with embargo scenarios to ensure continuity and risk mitigation.
• Omni-channel fulfillment for B2B businesses: Set-up & Led inventory, demand & supply planning for an omni-channel business — institutionalizing S&OP and capacity guardrails to cut buying/logistics costs by 10% and reduce SLA breaches from ~15% to ~5%.
• Procure to fulfill with after-sales service: Built a private brand’s (Billion) end-to-end planning, fulfillment, and after-sales ecosystem—partnering with suppliers for agile supply, and instituting a service desk, spare parts, and warranty frameworks across hardlines, softlines, small appliances, white goods, and mobiles.
• Platform Trust and Process Transformation: Owned enterprise CX and Trust across discovery to returns — driving policy governance, defect reduction, and fraud; led high-impact incident decisions; and aligned Supply Chain, Product, and Business to scale experience with resilience and control.