ARJAMA GHOSH
Business Development Manager
Kolkata,WB
Summary
Dedicated and compassionate professional with a passion for helping people navigate challenging times. Seeking a position in US staffing or Sales (any industry) where I can leverage my commitment to continuous learning, enthusiasm for meaningful work, and the desire for constant personal and professional growth. Eager to contribute to a dynamic team, drive positive outcomes, and further develop my skills in a collaborative and supportive environment.
Overview
8
8
years of professional experience
6
6
Certifications
Work History
Business Development Manager
Norlox Solutions | Kolkata, India
09.2025 - Current
- Developed and implemented strategic business plans that increased market penetration and expanded client base effectively.
- Led cross-functional teams in executing high-impact initiatives, enhancing operational efficiency and driving revenue growth.
- Cultivated relationships with key stakeholders to identify new business opportunities, resulting in a robust sales pipeline.
- Analyzed market trends and competitor activities to inform strategic decision-making and optimize product offerings.
- Developing business proposals, conducting requirement mapping, and driving negotiations to closure.
- Collaborating with Sales, Marketing, and Product teams to strengthen overall market positioning.
- Creating growth strategies for new service lines and improving lead conversion rates.
Senior Marketing Executive
Arctex Systems
08.2024 - 09.2025
- Developed and implemented comprehensive marketing strategies, enhancing brand visibility and consumer engagement across multiple channels.
- Led cross-functional teams in launching innovative campaigns, resulting in increased market share and customer retention.
- Analyzed market trends and consumer insights to inform strategic decision-making, driving targeted marketing initiatives and product positioning.
- Managed bringing closures with end clients.
- Awarded Twice with 'Hall Of Frame'
Senior Career Counselor
Nexgency Consulting LLP
01.2022 - 08.2024
- Confidently handled a team to meet targets and received RNR
- Went the extra mile to learn more
- Demonstrated teamwork, honesty, discipline, and eagerness to learn from successes and failures.
- Provided career advice and counseling to individuals, groups, and organizations.
- Conducted assessments of job seekers' skills, values, goals, and interests.
- Assisted with resume writing and cover letter creation for clients seeking employment.
- Counseled students transitioning from college into the workforce.
- Provided guidance on how to utilize technology tools when searching for jobs.
- Developed career and education plans based on individual needs.
- Research on competitors and analysis to strategise business development
UI/UX developer
CCU, WFM, Teleperformance
01.2018 - 01.2020
- Workforce Management (WFM)
- Provided resolution to clients and consumers
- CRM management and created incidents to improve consumer retention., The main purpose of developing this HR management application is to provide an effective solution in an organization HR management
- Better library management system and company product marketing strategies, and effective software project development
- Line Following Robot Car
- Providing Arduino Sketch and arranging the drivers
- So, this car/robot will follow the contrast-colored line on the floor wherever it goes
- The sensors are detecting the color, the Arduino processing the read of sensors, and then tell the motors to move as it is
- Successfully followed the black line.
Customer Care Specialist
Aegis
11.2018 - 11.2018
- Assisted customers with inquiries about products and services via phone, email, and chat.
- Provided timely responses to customer questions and complaints in a professional manner.
- Resolved customer issues efficiently by identifying problems, researching solutions, and following up on outcomes.
- Generated reports based on customer data to identify trends and areas of improvement.
- Developed strategies for improving customer satisfaction ratings through surveys and feedback forms.
Education
B.Tech - Computer Science and Engineering
Biju Patnaik University Of Technology
Rourkela06.2014
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North Point Senior Secondary Boarding School
Kolkata01.2010
Skills
Business & Marketing Skills
References
References Available upon request.
Interests
Achievements, NCC “A” Certificate, IGC Camp Coordinator, Photography awards, Painting Awards, Awards of Swimming, NGO Memberships Rotary Club, Blood Donation, NGO
Accomplishments
Directed a team of 50 personnel bringing in $90K per year.
Created a targeted digital outreach program, resulting in a 40% increase in qualified leads within three months.
Created a client onboarding program, resulting in reduced onboarding time and improved customer satisfaction.
Created a resume enhancement program, resulting in improved client interview shortlisting rates by 35%.
Created a CRM optimization program, resulting in more accurate data tracking and higher customer retention.
Won "Hall Of Frame" for Pulling up revenue when team tried however couldn't perform.
Achieved increased lead conversion by 30% through effectively helping with client requirement analysis and proposal creation.
Achieved higher brand engagement through effectively helping with digital marketing campaigns and content planning.
Achieved improved sales outcomes through effectively helping with market research and competitor analysis.
Documented and resolved campaign performance issues which led to improved ROI and 20% higher lead quality.
Documented and resolved inconsistencies in client briefs which led to smoother project execution and quicker approvals.
Documented and resolved CRM data gaps which led to accuracy in follow-ups and increased client conversion.
Software
Strategic Business Development and Marketing leader with expertise in lead generation, client acquisition, and digital marketing execution Skilled in developing go-to-market strategies, managing CRM pipelines, creating high-impact marketing campaigns, and building long-term client relationships Experienced in using data insights, market research, and cross-functional collaboration to drive brand visibility and revenue growth Strong communicator with proven success in presenting solutions, crafting proposals, and supporting sales teams to achieve organizational targets Brings a blend of strategic planning, creative problem-solving, and relationship management essential for modern BD and marketing roles
Certification
CAPM
Timeline
Business Development Manager
Norlox Solutions | Kolkata, India
09.2025 - Current
Senior Marketing Executive
Arctex Systems
08.2024 - 09.2025
Senior Career Counselor
Nexgency Consulting LLP
01.2022 - 08.2024
Customer Care Specialist
Aegis
11.2018 - 11.2018
UI/UX developer
CCU, WFM, Teleperformance
01.2018 - 01.2020
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North Point Senior Secondary Boarding School
B.Tech - Computer Science and Engineering
Biju Patnaik University Of Technology