ARJU CHANDRAN R

Foundation Model Optimization

• Drove significant improvements in foundation model performance through innovative prompt engineering and completion pattern development for AWS Bedrock
• Participated in multiple pilot programs to validate model performance and ensure adherence to quality benchmarks and success criteria
• Worked on various workflows to promote ethical AI development, aligning with responsible AI principles
• Conducted regular quality audits and assessments to ensure compliance with quality management systems and regulatory standards

Vendor & Stakeholder Collaboration

• Built and maintained strong relationships with strategic vendors, fostering innovation and collaborative problem-solving
• On-boarded and supported new vendor teams, ensuring a smooth transition into production environments through structured ramp-up processes
• Executed systematic quality audits of vendor batches, achieving 100% compliance with established quality standards and SLAs
• Facilitated structured training sessions for vendor teams, ensuring alignment with organizational best practices and operational standard.
• Delivered regular project updates through multiple channel
• Led weekly status meetings with key stakeholders across multiple time zones
• Presented monthly performance reports to client leadership teams
• Audited the accuracy of existing databases by running tests against sample datasets.

Data Annotation Operations

• Led high-precision data annotation projects, maintaining 98% accuracy rate
• Implemented standardized annotation guidelines in-order to improve team consistency
• Managed quality assurance protocols for machine learning training data across multiple product categories

Process Optimization

• Implemented process improvements, reducing operational costs by 20%
• Collaborated with data scientists and engineers to refine annotation guidelines and process.
• Supported the operations team in daily administrative tasks, including scheduling and reporting

Team ownership & Training

• Mentored and guided a team of 12 junior associates, leading to 90% achieving performance targets within 3 months
• Provided hands-on training and guidance to junior staff while maintaining project deadlines and quality standards
• Have supported in the process of developing better viewing experience for customers on Amazon shopping site
• Led project-based training initiatives, resulting in successful completion of key deliverables while developing team capabilities
• Been part of a team which works with ASINs and classifies Amazon products.