MS Office suite (Word, Excel)
Arjun
Punjab Government Employee
Jalandhar
Summary
- Dedicated and highly organized Administrative Professional with 5+ years of experience in the Municipal Corporation (Punjab Government). Expert in high-volume public dealing, record management, and administrative coordination across various departments like Establishment and Birth & Death. Proven ability to handle complex documentation and resolve public inquiries with patience and efficiency. Seeking to leverage my expertise in Guest Services at Royal Caribbean to provide exceptional service to international passengers.
- Service-oriented professional with a strong background in Public Relations and Office Administration within the government sector. Experienced in managing diverse public interactions and maintaining accurate records for over 5 years. Skilled in problem-solving, multitasking, and effective communication. Committed to delivering world-class hospitality and administrative support as a member of the Guest Services team at Royal Caribbean Group.
- Experienced Clerk-cum-Admin Professional with 5 years of proven track record in Public Service (Municipal Corporation). Specialist in Documentation (Birth/Death/Establishment) and Handling large-scale public inquiries. Highly proficient in MS Office and team coordination. Eager to transition into the Global Cruise Industry to apply my administrative and guest-handling skills in a fast-paced, international environment.
Overview
6
6
years of professional experience
3
3
Languages
Work History
Clerk/Typist
MUNICIPAL CORPORATION SAHIBZADA AJIT SINGH NAGAR
03.2024 - Current
1. Establishment Branch (1.5 Years)
- Managed staff records, service books, and administrative documentation for department employees.
- Assisted in payroll processing and internal office management.
- Ensured compliance with government rules and regulations.
Clerk/Typist
MUNICIPAL CORPORATION JALANDHAR
11.2019 - 03.2024
1. Establishment Branch (2 Years)
- Managed staff records, service books, and administrative documentation for department employees.
- Assisted in payroll processing and internal office management.
- Ensured compliance with government rules and regulations.
2. Birth & Death Registration Branch (2.5 Years)
- Handled high-volume public dealing and provided guidance to citizens regarding documentation.
- Processed and verified sensitive legal records for certificate issuance.
- Maintained accuracy in data entry and digital record-keeping.
3. Housing for All (PMAY) Scheme (Special Project - 1 Month)
- Assisted in the verification of applicants for the Central Government’s housing scheme.
- Liaised between the public and government officials to ensure the smooth processing of benefits.
Education
Bachelor of Arts - Economics
GURU NANAK DEV UNIVERSITY
Amritsar, India 04.2001 -
Skills
Public Relations: Expert in handling diverse public inquiries and resolving complaints calmly
Administration: Strong knowledge of office procedures, filing, and record management
Technical: Proficient in MS Office (Excel, Word) and Data Management
Accurate data entry
Report preparation
Spreadsheet creation
Accomplishments
- Served as a frontline worker during the pandemic, managing essential public services and documentation under strict health protocols.
- Demonstrated high resilience and adaptability by working in a high-pressure environment while ensuring public safety and departmental efficiency.
- Successfully managed public records for a population of 5,000 in the Birth & Death department without any errors."
COVID-19 Frontline Support (2020-2021):
Additional Information
- Public Outreach Specialist (Aapki Sarkar Aapke Dwar): Played a key role in the Punjab Government’s doorstep service delivery campaign. Managed on-the-spot documentation, public inquiries, and service distribution for thousands of citizens.
- Customer Centric Approach: Proven ability to work in mobile camps and diverse environments, ensuring high-quality service delivery directly to the public
- Frontline COVID-19 Warrior: Proudly served as a frontline administrative worker during the pandemic (2020-2021). Managed essential public services while strictly following health and safety protocols.
- Passport Status: Holder of a valid Indian Passport, ready for international travel.
- Work Flexibility: Highly adaptable and willing to work in a fast-paced, 24/7 multicultural environment.
- Public Service Excellence: Received appreciation for maintaining error-free documentation in the Birth & Death and Establishment branches for over 5+ years.
Software
Interests
Exploring Cultures & Traveling
Fitness & Sports
Community Service
Meeting New People
Cultural & Linguistic Exploration
Learing new Languages
Traveling , Team Sports , Meeting New People and Community Service
- High-Altitude Trekking: Experienced in trekking to remote and challenging locations like Kedarnath, Amarnath, and Tungnath (the highest Shiva temple). This has built my physical endurance and mental resilience.
Adventure & Exploration: Frequent traveler to Himachal Pradesh, passionate about exploring diverse terrains and adapting to different weather conditions.
Spiritual & Cultural Travel: Deeply interested in visiting historical and spiritual sites to understand local traditions and connect with people from various backgrounds.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Clerk/Typist
MUNICIPAL CORPORATION SAHIBZADA AJIT SINGH NAGAR
03.2024 - Current
Clerk/Typist
MUNICIPAL CORPORATION JALANDHAR
11.2019 - 03.2024
Bachelor of Arts - Economics
GURU NANAK DEV UNIVERSITY
04.2001 -