Arjun A.

• Spearheading the Outbound Sales function for Commercial Segment (250 - 500 Employees) at a Global level
• Drive revenue growth with a team of BDRs and scale the Ex and Cx market for Freshworks in the Commercial segment
• Played a pivotal role in setting up Outbound sales processes from scratch, double-down on the Partner channel ecosystem.
• Primary owner for the Outbound New Business for Commercial segment, growing the team from 0 to 10 (Across NA, EU and APMEA), Build the Outbound playbook and built it to $500K ARR business opportunity in the first Quarter of inception.
• Led multiple critical Sales events/ Webinars etc, spreading Freshworks Brand recognition and Networking/ Partnering with Key stakeholders in the Enterprise space.

• Led APAC Sales at Freshworks, driving revenue growth from $200K to $300K ARR in two quarters across India, ASEAN, and ANZ markets.
• Built and scaled partner ecosystem in India and ASEAN, strengthening channel-driven revenue and regional presence.
• Launched outbound GTM initiatives in India and ANZ, uncovering high-potential opportunities and establishing early pipeline traction.

● Headed Sales and functionally led RazorpayX’s SMB Inbound Business, scaling a 45-member team across Sales, Ops, and Strategy.
● Incubated and scaled the Neobanking SaaS vertical from 800 to 5,000 MTUs in 18 months, driving GTM, funnel ownership, and cross-functional execution.
● Achieved significant CAC efficiency — reducing payback from 48 to 12 months — by optimizing sales processes, incentives, and onboarding SLAs in close partnership with banking and analytics teams.

• Early and a core member of the Org's Captains group (CEO office). Played a pivotal role in scaling multiple critical Product verticals for the Org (Practo Ray SAAS, Practo Reach Ads, Practo Prime and Practo Care Surgeries)
• Incubated multiple major Geographies (Bangalore, Chennai & Hyderabad) and saw those regions growing from 0 to 15 Cr MRR business in 5 years.
• Directly reported to Business Head and solely responsible for crafting the end to end SalesStrategy of the Org (Macro & Micro level), including Target planning, Sales Process, Onboarding, Incentive Strategy etc.