ARJUN BONDGE
Cluster Manager - MSME ( Business Loans & Professional Loans)
Dombivali
Summary
To work in a professional environment where technical experience and interpersonal skills can be developed to make way for an overall self – development. Make positive contribution towards organization's growth.
Overview
8
8
years of professional experience
1
1
Language
Work History
Promoted as a Cluster Manager From Area Manager
BAJAJ FINSERV LTD
11.2023 - Current
- Managed and supported the deployment of sales teams across multiple geographies, optimal resource allocation and market coverage.
- Explored and developed new markets while prioritizing the most profitable business opportunities.
- Set productivity benchmarks for ASMs, SMs, and PSFs, and conducted weekly and monthly performance reviews.
- Achieved and consistently exceeded business targets in acquisition, revenue, and profitability.
- Built a strong, compliant, and customer-focused sales culture across the channel.
- Identified sales training needs, analyzed market trends, and provided strategic feedback to senior management.
- Retained high-performing team members and implemented timely replacement for low performers.
- Drove high levels of employee engagement, motivation, and satisfaction through structured interaction and coaching.
- Ensured timely completion of goal setting, PMP discussions, development plans, and skip-level meetings.
- Collaborated effectively with Operations, Credit, and Risk teams to improve processes and profitability.
- Oversaw collections and maintained strong control over the acquired loan portfolio to ensure portfolio quality.
- Unsecured – Business Loan -PSBL & Secured LAP {Self Employed & Salaried}
- Designation: - Senior Area Sales Manager
- Responsibilities Handling:
- Handling Sales for Unsecured ( Business Loan) & Secured ( LAP) products like Business loans, Doctor Loans & Loan Against Property for Mumbai & Thane Location
- To strategize, plan and execute the acquisition plan for the Zone
- Responsible for driving and developing sales in the Zone ( Mumbai & Thane )
- To manage client acquisition and servicing, job entails end to end responsibility for sales, service support and collections.
- To conceptualize and develop the marketing plans for the product.
- Maintain relation with HNI ( High Net Worth Individual) customers.
- Ensuring the Targets are achieved as per organizations Targets
- Ensure maintain good health of the portfolio and ensure compliance of Policy.
- To build and lead a highly effective team and to deliver on the goals of customer and employee satisfaction.
- Ensure all performance metrics at a business level are achieved.
- Drive high revenue insurance products with the loans products
Promoted as a Territory Sales Manager ( ASM )
HDB FINANCIAL SERVICES Pvt Ltd
01.2018 - 11.2023
- Managing Business development of the Navi Mumbai & South Mumbai Region for Consumer Durable / Lifestyle / Personal Loans.
- Managing a team of 6 Sales Managers & 21 Sales Officers
- Responsibility for business growth and profitability for entire territory through the sales team.
- Interacting regularly with Sales Manager & Sales Officer to set target & achieve required sales for Consumer Durable / Lifestyle / Personal Loan.
- Liaising with Dealers in the area to maximum business volume
- Introducing & important new marketing initiative for the region by coordinating with product team
- To drive loan business through Open Market and Regional LFR
- Ticket Size of Consumer Durable & Lifestyle loan 7 k to 80 k & Personal Loan 30K to 2 Lakh
- Responsibility for tracking daily sales reports of the team, mentoring and guiding the team to achieve the set targets through training
- Recruitment of new staff as per requirement of branch strength
- Flexible for traveling across the designated location
- Responsibility for controlling early delinquency.
- Consumer Durable / Lifestyle / Personal Loans
- HDB FINANCIAL SERVICES Pvt Ltd ( Consumer Durable Loan ) Jan’18– Nov’19
- Designation: - Sales Manager
- Responsibilities Handling:
- Handling Consumer Durable Finance Product in Regional LFR counters central line ( Ghatkopar to Titwala)
- Handling 30 Sales officer team in Regional LFR & Open Market
- Built good relationship with Digi1 Snehanjali , Kohinoor , Arcee ,Snehanjali ( LFR ) & Open Market Store Manager & Owner
- Achieving Monthly Sales Target of the Territory with good productivity
- Recruiting new Sales Officer & give product training from my end
- Responsibility of Expanding Business Partner & Sales in territory.
- Daily Visit all the Active Counters meet store manager, brand staff & my team member
- Reporting to ASM/CM/ZSM daily base report login /Approval / Disbursement
- Daily base on sharing MIS to team members of his target vs. achievement numbers for help his improve performance
- Giving healthy completion in team for achiving monthly target E.g On weekend days provide Movie Ticket / Gift voucher
Territory Sales Manager
Wep Digital Service Limited
06.2017 - 01.2018
- Handling the entire Mumbai & Pune city Wep Digital Product ( Billing Machine & GST Service ).
- Handling 7 Business Partner& His FOS Team For Sales Billing Machine .
- Responsibility of Expanding Business Partner & Sales in territory.
- Give Training to Business Partner & FOS of new Software & Billing Machine.
- Going to Market for Given Demo to Retail Customer with FOS.
- Give Demo to Charted Accountant of GST Suvidha Provider ( GSP ) gateway.
- Give the Competitive feedback. ( Balaji,Casio,Powercraft).
- Maintain Monthly Business Partner wise report.
- Idea Cellular Ltd ( Postpaid Mega DSA )
- Designation: Sales Manager / Mar ’2011 – Jun’17
- Responsibilities Handling:
- Responsible for selling, servicing and expanding the current customer base within an assigned territory.
- Maintaining Stock Norms of Mega DSA
- Analysis Team Performance with Team Leader
- Daily Send Team Performance Report to my Senior
- Working on all back office processes ( Customer Caf Entry, Welcome Call, Telecaller Pick up ) mi
- Help to Channel for given new Manpower.
Education
B.Com -
University of Mumbai
HSC - undefined
Pune Board
SSC - undefined
Pune Board
Skills
Ability to impact sales through coaching, counseling, and influencing others to accomplish desired outcomes
Researching, developing and executing new product launches
Interests
Reading books, listening to music
Accomplishments
- Received the best sales manager award in Idea Cellular for quality business in Pan India Audit
- My mega DSA has done Highest Activation in Idea when loop network has deactivated in market .
- My team has done highest Consumer Durable files disbursement in Maharashtra circle of Diwali Season
- Got the one promotion from Sales manager to Territory Sales Manager
Timeline
Promoted as a Cluster Manager From Area Manager
BAJAJ FINSERV LTD
11.2023 - Current
Promoted as a Territory Sales Manager ( ASM )
HDB FINANCIAL SERVICES Pvt Ltd
01.2018 - 11.2023
Territory Sales Manager
Wep Digital Service Limited
06.2017 - 01.2018
HSC - undefined
Pune Board
SSC - undefined
Pune Board
B.Com -
University of Mumbai
Languages
Marathi, Hindi & English
TECHNICAL KNOWEDGE
- Operating Systems: - Windows 98SE / 2000 Prof / XP Prof
- Ms Office - Ms Word, Ms Excel, Ms Power Point, Internet Explorer etc. Proficient in MS-Excel functions like V lookup & Pivot Table & Presentation of PPT.
- Loan Operating System ( LOS) / Customer Tenure Details / Dealer Opening Portal
Disclaimer
I hereby declare that the above mentioned information is true to the best of my knowledge and belief.