ARJUN BONDGE
Cluster Manager - MSME ( Business Loans & Professional Loans)
Dombivali
Summary
To work in a professional environment where technical experience and interpersonal skills can be developed to make way for an overall self – development. Make positive contribution towards organization's growth.
Overview
8
8
years of professional experience
1
1
Language
Work History
Promoted as a Cluster Manager From Area Manager
BAJAJ FINSERV LTD
11.2023 - Current
- Managed and supported the deployment of sales teams across multiple geographies, optimal resource allocation and market coverage.
- Explored and developed new markets while prioritizing the most profitable business opportunities.
- Set productivity benchmarks for ASMs, SMs, and PSFs, and conducted weekly and monthly performance reviews.
- Achieved and consistently exceeded business targets in acquisition, revenue, and profitability.
- Built a strong, compliant, and customer-focused sales culture across the channel.
- Identified sales training needs, analyzed market trends, and provided strategic feedback to senior management.
- Retained high-performing team members and implemented timely replacement for low performers.
- Drove high levels of employee engagement, motivation, and satisfaction through structured interaction and coaching.
- Ensured timely completion of goal setting, PMP discussions, development plans, and skip-level meetings.
- Collaborated effectively with Operations, Credit, and Risk teams to improve processes and profitability.
- Oversaw collections and maintained strong control over the acquired loan portfolio to ensure portfolio quality.
- Unsecured – Business Loan -PSBL & Secured LAP {Self Employed & Salaried}
- Designation: - Senior Area Sales Manager
- Responsibilities Handling:
- Handling Sales for Unsecured ( Business Loan) & Secured ( LAP) products like Business loans, Doctor Loans & Loan Against Property for Mumbai & Thane Location
- To strategize, plan and execute the acquisition plan for the Zone
- Responsible for driving and developing sales in the Zone ( Mumbai & Thane )
- To manage client acquisition and servicing, job entails end to end responsibility for sales, service support and collections.
- To conceptualize and develop the marketing plans for the product.
- Maintain relation with HNI ( High Net Worth Individual) customers.
- Ensuring the Targets are achieved as per organizations Targets
- Ensure maintain good health of the portfolio and ensure compliance of Policy.
- To build and lead a highly effective team and to deliver on the goals of customer and employee satisfaction.
- Ensure all performance metrics at a business level are achieved.
- Drive high revenue insurance products with the loans products
Promoted as a Territory Sales Manager ( ASM )
HDB FINANCIAL SERVICES Pvt Ltd
01.2018 - 11.2023
- Managing Business development of the Navi Mumbai & South Mumbai Region for Consumer Durable / Lifestyle / Personal Loans.
- Managing a team of 6 Sales Managers & 21 Sales Officers
- Responsibility for business growth and profitability for entire territory through the sales team.
- Interacting regularly with Sales Manager & Sales Officer to set target & achieve required sales for Consumer Durable / Lifestyle / Personal Loan.
- Liaising with Dealers in the area to maximum business volume
- Introducing & important new marketing initiative for the region by coordinating with product team
- To drive loan business through Open Market and Regional LFR
- Ticket Size of Consumer Durable & Lifestyle loan 7 k to 80 k & Personal Loan 30K to 2 Lakh
- Responsibility for tracking daily sales reports of the team, mentoring and guiding the team to achieve the set targets through training
- Recruitment of new staff as per requirement of branch strength
- Flexible for traveling across the designated location
- Responsibility for controlling early delinquency.
- Consumer Durable / Lifestyle / Personal Loans
- HDB FINANCIAL SERVICES Pvt Ltd ( Consumer Durable Loan ) Jan’18– Nov’19
- Designation: - Sales Manager
- Responsibilities Handling:
- Handling Consumer Durable Finance Product in Regional LFR counters central line ( Ghatkopar to Titwala)
- Handling 30 Sales officer team in Regional LFR & Open Market
- Built good relationship with Digi1 Snehanjali , Kohinoor , Arcee ,Snehanjali ( LFR ) & Open Market Store Manager & Owner
- Achieving Monthly Sales Target of the Territory with good productivity
- Recruiting new Sales Officer & give product training from my end
- Responsibility of Expanding Business Partner & Sales in territory.
- Daily Visit all the Active Counters meet store manager, brand staff & my team member
- Reporting to ASM/CM/ZSM daily base report login /Approval / Disbursement
- Daily base on sharing MIS to team members of his target vs. achievement numbers for help his improve performance
- Giving healthy completion in team for achiving monthly target E.g On weekend days provide Movie Ticket / Gift voucher
Territory Sales Manager
Wep Digital Service Limited
06.2017 - 01.2018
- Handling the entire Mumbai & Pune city Wep Digital Product ( Billing Machine & GST Service ).
- Handling 7 Business Partner& His FOS Team For Sales Billing Machine .
- Responsibility of Expanding Business Partner & Sales in territory.
- Give Training to Business Partner & FOS of new Software & Billing Machine.
- Going to Market for Given Demo to Retail Customer with FOS.
- Give Demo to Charted Accountant of GST Suvidha Provider ( GSP ) gateway.
- Give the Competitive feedback. ( Balaji,Casio,Powercraft).
- Maintain Monthly Business Partner wise report.
- Idea Cellular Ltd ( Postpaid Mega DSA )
- Designation: Sales Manager / Mar ’2011 – Jun’17
- Responsibilities Handling:
- Responsible for selling, servicing and expanding the current customer base within an assigned territory.
- Maintaining Stock Norms of Mega DSA
- Analysis Team Performance with Team Leader
- Daily Send Team Performance Report to my Senior
- Working on all back office processes ( Customer Caf Entry, Welcome Call, Telecaller Pick up ) mi
- Help to Channel for given new Manpower.
Education
B.Com -
University of Mumbai
HSC - undefined
Pune Board
SSC - undefined
Pune Board
Skills
Ability to impact sales through coaching, counseling, and influencing others to accomplish desired outcomes
Interests
Reading books, listening to music
Accomplishments
- Received the best sales manager award in Idea Cellular for quality business in Pan India Audit
- My mega DSA has done Highest Activation in Idea when loop network has deactivated in market .
- My team has done highest Consumer Durable files disbursement in Maharashtra circle of Diwali Season
- Got the one promotion from Sales manager to Territory Sales Manager
Timeline
Promoted as a Cluster Manager From Area Manager
BAJAJ FINSERV LTD
11.2023 - Current
Promoted as a Territory Sales Manager ( ASM )
HDB FINANCIAL SERVICES Pvt Ltd
01.2018 - 11.2023
Territory Sales Manager
Wep Digital Service Limited
06.2017 - 01.2018
HSC - undefined
Pune Board
SSC - undefined
Pune Board
B.Com -
University of Mumbai
Languages
Marathi, Hindi & English
TECHNICAL KNOWEDGE
- Operating Systems: - Windows 98SE / 2000 Prof / XP Prof
- Ms Office - Ms Word, Ms Excel, Ms Power Point, Internet Explorer etc. Proficient in MS-Excel functions like V lookup & Pivot Table & Presentation of PPT.
- Loan Operating System ( LOS) / Customer Tenure Details / Dealer Opening Portal
Disclaimer
I hereby declare that the above mentioned information is true to the best of my knowledge and belief.