Enhancing Business Processes: Utilizing data analysis and business intelligence tools to improve operational efficiency and decision-making.
Experienced Senior Business Analyst with over 10 years of international expertise in India and Malaysia, specializing in Information Technology. Proven skills in optimizing business processes and enhancing operations through effective use of key performance metrics. Renowned for combining broad and detailed analyses to provide clear insights and actionable recommendations.
Detail-oriented and highly organized team player with a strong track record of managing multiple projects simultaneously with precision and efficiency. Dedicated to improving business performance and achieving strategic goals through effective analysis and collaboration.
Aggregate: 65%
Technical Skills:
Enhancing Business Processes: Utilizing data analysis and business intelligence tools to improve operational efficiency and decision-making.
Stakeholder Collaboration: Leading cross-functional teams to implement strategic projects and meet organizational goals.
Project Summary
Skill Quotient Technologies Sdn Bhd
Project: SMARTeIS – E-Invoicing Solution for Malaysia (Danone, MNRB, Geodis, Pharmacore)
• End-to-end e-Invoicing process for Accounts Payable/Receivable. Streamline integration process from ERP to IRBM portal via SMARTeIS
• Collaborated with finance, procurement, and IT stakeholders to gather and analyse requirements
• Conducted gap analysis and process mapping for ERP system optimization
• Developed training programs and provided ongoing support using the ticketing system
Enmarq Technologies Pvt Ltd
Project: IDAM RBAC, Sales and Marketing, Data Lake (CareStream USA, Suttons and Robertsons UK, American Textile USA, ZS USA)
• End-to-end product implementation enabling ETL processes
• Prepared SRS documents and coordinated with technical teams
• Developed SAP C4C data migration and management dashboards in Power BI
• Provided technical support and project coordination using the ticket system
Zwayam Software Pvt Ltd
Project: Data Migration and ATS Application Implementation (Dr.Reddy’s, Walmart)
• Led ETL design, data modeling, and data visualization for business users
• Conducted requirements gathering, workflow mapping, and document preparation
• Developed ETL jobs and standardized dashboard reports
• Provided client guidance and project progress monitoring
Bluetree Consultancy Services Pvt Ltd
Project: Kronos and ERP (Natco Pharma, Dr. Reddy’s, AstraZeneca)
• Managed workforce management and SCM processes
• Translated business needs into SAP ERP configurations
• Conducted preliminary testing, UAT, and provided on-site training and support
Hirecraft Software
Project: Tallint V5 Requirement Software (Zeder UAE, AlertHR Solutions UAE, Kairos Consulting IND, Rategain IND, TechnoSoft Corporation IND & USA)
• Managed client, requirement, and application processes
• Created instances on client servers/AWS Cloud and handled complete configuration
• Provided user training, project support, and event workflow management
Infortran Business Solutions Pvt Ltd
Project: TCS Ion and Odoo ERP Implementation (Concorde, Habitat Micro Build India Housing Finance Co. Pvt. Ltd)
• Managed SCM, inventory, manufacturing, and accounting processes
• Aligned ERP configurations with best practices and documented processes
• Conducted UAT, preliminary testing, and provided on-site training and support
I hereby declare that all the information furnished above is true to the best of my knowledge.
[Arjun B V]