Summary
Overview
Work History
Education
Skills
It And General Skills
Present Remuneration
Personal Information
Languages
References
Areas Of Exposure
Professional Summary
Affiliations
Timeline
Generic
ARJUN CHAUDHARI

ARJUN CHAUDHARI

ADIPUR

Summary

Proven team leader with 18 years of experience in hotel administration and management operations within the hospitality sector. Currently serving as General Manager at Renest Hotel - Gandhidham, with a prior 7.5 years at Quality Inn Palms. Expertise in hotel operations, including guest relations, business development, and staff management, with a strong record of increasing revenues and optimizing workflows. Recognized for strategic planning, effective communication, and driving business growth through innovative leadership. As a seasoned general manager with proven leadership skills. Background includes managing diverse teams, strategic planning and business development in fast-paced environments. Known for improving operational efficiencies, driving revenue growth and fostering customer satisfaction. Committed to building strong team cultures that encourage innovation and openness.

Overview

18
18
years of professional experience

Work History

General Manager

HOTEL RENEST -
Gandhidham
09.2023 - 02.2025
  • Established brand standards to enhance business development and operational efficiency.
  • Achieved GOP and GOI targets, driving improvement in business growth and topline results.
  • Conducted budgeting and forecasting for upcoming financial year to ensure fiscal responsibility.
  • Oversaw hotel operations, ensuring adherence to SOPs and seamless service delivery.
  • Facilitated regular briefings with heads of departments to maintain alignment and communication.
  • Ensured compliance with operational controls, policies, procedures, and service standards.
  • Led initiatives related to capital projects, customer service enhancements, and property issues.
  • Addressed guest complaints effectively, implementing service recovery protocols for improved satisfaction.

General Manager

QUALITY INN PALMS
Gandhidham
11.2017 - 06.2023
  • Oversaw hotel operations, ensuring adherence to SOPs and service standards.
  • Conducted regular briefings with department heads to align on objectives.
  • Managed compliance with operational controls, policies, and procedures.
  • Led initiatives addressing key property issues, enhancing customer service and development.
  • Resolved guest complaints and monitored service recovery protocols.
  • Prepared and presented operating budgets, marketing plans, and capital budgets.
  • Maximized room yield and revenue through innovative sales strategies.
  • Developed improvement actions focused on cost savings.

Front Office Manager - General Manager

Sharma Resorts
Gandhidham
03.2008 - 11.2017
  • Company Overview: 120 Rooms with cottages and Picturesque KUTCH HERITAGE infusions. Three Dining Options as a Multicuisine Restaurant, a poolside coffee Shop and Garden Restaurant. A multi-Capacity of Three Banquet Halls. A Party Lawns with capacity of 350-3000 Pax.
  • Assign tasks and priorities, coordinate resources and develop business plan and marketing strategy for room sale.
  • Preparing room sale budget for the month.
  • Motivating Front Office Team to achieving Front Office Budget.
  • Try to put my possible efforts to increase ARR.
  • Check all Reception and Reservation Activities.
  • Taking care of VIP'S & entire room guests Specially Long Stay guests.
  • Successfully handled all V.I.P delegates & Group arrivals.
  • Arrange duty schedule for Front Office Staff.
  • Providing leads to Sales department.
  • Familiar with SOLUTIONS Hotel Management Software.
  • 120 Rooms with cottages and Picturesque KUTCH HERITAGE infusions. Three Dining Options as a Multicuisine Restaurant, a poolside coffee Shop and Garden Restaurant. A multi-Capacity of Three Banquet Halls. A Party Lawns with capacity of 350-3000 Pax.

Sr. Front Office Executive

Hotel Anmol International
Ahmadabad
06.2007 - 03.2008
  • Company Overview: 45 Rooms.
  • Front Office Cashier cum EPBX Operator.
  • Reception & cash handling.
  • Reservations and Handling No shows, Cancellations etc.
  • Room allocation.
  • Maintain Guest Records.
  • Preparing Daily Flash Report.
  • Taking care of VIP's & other staying guest.
  • Working as a member of winning team.
  • 45 Rooms.
  • Try to give my best possible to the organization.
  • Believe in achievements.
  • Honesty and Punctuality is the core values.
  • Leading a team to its maximum from the front for the organization.
  • Promoted as Front Office Manager.
  • Promoted as Dy. General Manager.
  • Promoted as General Manager.
  • Lead teams to get classified as a four star resort successfully and Represented property to FHRAI Classification Committee.

Education

Bachelor of Science ( HOTEL MANAGEMENT) - Hotel, Resort and Restaurant Management

NCHMCT (IHM -Ahmadabad)
AHMEDABAD
04-2007

Bachelor of Arts - English Language and Literature

St.Xavier`s College ( GUJARAT UNIVERSITY)
Ahmadabad
04-2004

H.S.C (Gujarat Higher Secondary Education Board) -

Shantiniketan High School
Zankhavav,Surat
03-2000

S.S.C(Gujarat Secondary Education Board) -

Shantiniketan High School
ZANKHVAV,SURAT
03-1998

Skills

  • Budgeting and forecasting
  • Operational management
  • Guest relations
  • Revenue management
  • SOP compliance
  • Business development
  • Conflict resolution
  • Staff training
  • Sales strategy
  • Team leadership
  • Communication skills
  • Leadership and team building
  • Quality assurance
  • Performance evaluation
  • Market analysis
  • P&L management
  • Customer relations
  • Cost control strategies
  • Profit accountability
  • Vendor relationships
  • Networking

It And General Skills

  • Well versed with internet and emails.
  • Man Management, Office Management, Administration, Sales & Marketing Knowledge.
  • Managed theme based large marriage functions, corporate events and social gatherings successfully.
  • Six Months Industrial Training in THE PRIDE HOTEL, AHMEDABAD.

Present Remuneration

Rs.80,000.00 per month + Accommodation

Personal Information

  • Date of Birth: 02/09/83
  • Gender: Male
  • Marital Status: Married

Languages

  • English
  • Hindi
  • Gujarati

References

  • Mr. Anuj Sharma, Director Finance, QUALITY INN PALMS, NR. Kandla Airport Crossing, Galapadar - Anjar Road, Gandhidham, Kutch, anuj@sharmaresort.com, 997-967-7333
  • Mr. Sundeep Gogia, Corporate General Manager, Quality Assurance and Operations Excellence, Renest Hotels and Resorts (UMIL Hotels),sundeep.gogia@renesthotels.com, +91 98790108300

Areas Of Exposure

Ensuring a smooth implementation of the Guest Recognition Program to maximize guest satisfaction., Creating work environment that is high in employee morale and providing constant learning and development Programs., Delivering high standards of quality services and guest friendly environment.

Professional Summary

18 Years in Hospitality Industry , 11 years as General Manager, 1.5 years at Renest Hotel, Gandhidham from Sept 23 to Feb 25 , 7.5 Years as General Managerat Quality Inn Palms, Gandhidham from Nov 17 to June 23, 3.5 Years as General Manager at Sharma Resorts Gandhidham from March 14 to November 17 and F.O. Manager at Sharma Resorts, Gandhidham from March 2008 to Feb 2014, Sr. Front Office Executive, Hotel Anmol International, Ahmadabad, 06/01/07 to 03/31/08

Affiliations

  • Increased ARR 35% within 06 months by keeping high standards of services and done product improvements at Renest Gandhidham.
  • Maintained the top line revenue with 36% YTD increased in 2024-25.
  • Successfully lead the Team to qualify 4 star classification at QUALITY INN PALMS Gandhidham in 2017.
  • Honored with Best Employee of the Year at Sharma Resorts Gandhidham in 2016.

Timeline

General Manager

HOTEL RENEST -
09.2023 - 02.2025

General Manager

QUALITY INN PALMS
11.2017 - 06.2023

Front Office Manager - General Manager

Sharma Resorts
03.2008 - 11.2017

Sr. Front Office Executive

Hotel Anmol International
06.2007 - 03.2008

Bachelor of Science ( HOTEL MANAGEMENT) - Hotel, Resort and Restaurant Management

NCHMCT (IHM -Ahmadabad)

Bachelor of Arts - English Language and Literature

St.Xavier`s College ( GUJARAT UNIVERSITY)

H.S.C (Gujarat Higher Secondary Education Board) -

Shantiniketan High School

S.S.C(Gujarat Secondary Education Board) -

Shantiniketan High School
ARJUN CHAUDHARI