Arjun Chaurasia
Bengaluru
Summary
Highly responsible student with exceptional technical abilities in software and applications. Proven track record of successfully handling challenging work while exhibiting excellent time management skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Client Experience Associate II
Velocity Global LLC
Bengaluru
02.2024 - Current
- Enhanced client management, leading to a 20% improvement in customer satisfaction and CSAT scores.
- Drafted contracts for key clients, consistently securing favorable outcomes and contributing to a 15% increase in revenue.
- Managed payroll operations with ADP CELERCO and GreyTHR, ensuring accuracy and compliance, and reducing discrepancies.
- Optimized billing processes using Oracle NetSuite Billing, significantly reducing processing time and billing errors.
- Streamlined the off-boarding process, ensuring smooth transitions and adherence to policies, reducing legal risks by 15%.
- Collaborated with departments to enhance operational efficiency, driving better team performance.
- Conducted background checks to verify employee credibility, achieving 100% compliance and reducing fraud risks.
- Managed the entire payroll process, from data collection to disbursement, ensuring on-time payments.
- Utilized DEVREV, JIRA, and Zendesk for development tracking, project management, and customer support, improving response times.
- Processed expense reports using Expensify for timely reimbursements, enhancing employee satisfaction.
- Managed projects and tasks efficiently using ASANA, achieving consistent on-time project completion.
- Leveraged Excel for data analysis and reporting, leading to process optimizations.
- Created Power BI dashboards to analyze data and drive operational efficiency improvements.
- Implemented the Fast Reimbursement Process (FRP), reducing employee reimbursement processing time.
- Managed global benefits enrollment across APAC, MEA, Americas, LATAM, and EU regions, ensuring a seamless experience for employees.
- Handled tax compliance and tax audits, as well as general audits for various projects, achieving 100% accuracy through detailed data analysis.
Operations Specialist Intern
Fortify Health Foundation
07.2023 - 09.2023
- Streamlined operational processes, leading to significant improvements in efficiency and cost savings
- Coordinated logistics for critical healthcare supplies and services, ensuring uninterrupted patient care
- Collaborated with cross-functional teams to implement best practices and drive continuous improvement
- Contributed to maintaining compliance with industry regulations and quality standards.
Operations & Strategy Intern
CAMPK12
02.2023 - 04.2023
- Responsible for supporting the development and implementation of operational plans and strategies to improve business performance and efficiency.
Associate| Back-End Management
Aspire Business Services
09.2020 - 08.2021
- Analyzed HR metrics (turnover, engagement, compensation), created reports and dashboards for senior management
- Assessed and optimized recruitment strategies, improving time-to-fill and cost-per-hire
- Updated and maintained accurate HRIS records, ensuring data protection and resolving discrepancies
- Assisted in salary benchmarking and compensation reviews to ensure fair and competitive pay
- Designed and analyzed employee surveys to drive improvements in workplace satisfaction and engagement
- Evaluated and updated HR policies, recommending changes based on trends and regulations
- Supported diverse HR projects, including diversity initiatives, talent management, and organizational changes.
Supply Chain & Operations Intern
Future Group India Pvt Ltd
Lucknow
06.2020 - 09.2020
- Assisted in managing supply chain processes, including inventory control and order fulfillment
- Supported data analysis for optimizing operational efficiency and identifying process improvements
- Coordinated with suppliers and internal teams to ensure timely delivery and resolution of issues
- Contributed to the development and implementation of logistics strategies and operational plans
- Analyzed and reported on key performance metrics to support decision-making and operational enhancements.
Social Intern
INDIA REDEFINED
04.2020 - 05.2020
- Helped the poor and orphanage children by providing them with educational assistance and taught them for a duration of 4 weeks.
Education
MBA - Operations & HRM
Jindal Global Business School
Sonipat 01.2024
B.com - B.Com (General)
University of Delhi, Sri Aurobindo College
01.2022
Power BI Advanced Certification -
Upgrad
08.2024
Advance EXCEL -
UCT Prague
02.2024
Project Management & Innovation Sectoral Management - Operations & Strategy
University of Chemistry & Technology
Prague01-2023
Skills
- Talent Acquisition
- Microsoft Excel
- Operations
- Six Sigma Certification
- Communications
- ADP Celerco
- Payroll Processing
- Oracle Net Suite
- Administrative Support
- DevRev
- JIRA
- Zendesk
- CRM
- SAP EHANA
- Sales Operations
- Project Management
- Customer Support
Personal Information
Title: Operations & HR
Certification
- Advanced Power BI Certification
- Advanced JIRA Practices
- Advance MS Excel using AI Integration
Timeline
Client Experience Associate II
Velocity Global LLC
02.2024 - Current
Operations Specialist Intern
Fortify Health Foundation
07.2023 - 09.2023
Operations & Strategy Intern
CAMPK12
02.2023 - 04.2023
Associate| Back-End Management
Aspire Business Services
09.2020 - 08.2021
Supply Chain & Operations Intern
Future Group India Pvt Ltd
06.2020 - 09.2020
Social Intern
INDIA REDEFINED
04.2020 - 05.2020
MBA - Operations & HRM
Jindal Global Business School
B.com - B.Com (General)
University of Delhi, Sri Aurobindo College
Power BI Advanced Certification -
Upgrad
Advance EXCEL -
UCT Prague
Project Management & Innovation Sectoral Management - Operations & Strategy
University of Chemistry & Technology
Similar Profiles
Cheryl PulimoottilCheryl Pulimoottil
Senior HR Associate at Velocity Global LLCSenior HR Associate at Velocity Global LLC
Pooja MalhotraPooja Malhotra
Global Talent Acquisition and Reward Specialist at Velocity Global LLCGlobal Talent Acquisition and Reward Specialist at Velocity Global LLC
Sayli PatilSayli Patil
HRx Specialist III at Velocity GlobalHRx Specialist III at Velocity Global
Madhuri KonduruMadhuri Konduru
Assistant Manager at VodafoneAssistant Manager at Vodafone
Sandhya CSandhya C
Assistant Manager – People Advisory Services at Ernst and YoungAssistant Manager – People Advisory Services at Ernst and Young