Power BI
Hi, I’m
ARJUN M B
Senior HR Business Partner
Chennai
“Great things are not done by impulse, but by a series of small things brought together."
Vincent Van Gogh
Summary
Experienced and dedicated professional seeking a challenging position in Human Resource Management. 15 years of expertise in Strategic & Operational HR, Compensation Planning, Performance Management, and HRIS development. Committed to delivering high-quality work. Currently serving as a Senior HR Business Partner at DHL IT Services in Chennai. Certified Compensation and Benefits Manager (CCBM) by CAMI, USA. Excels in evaluating HR impact on organizational effectiveness, leading end-to-end Employee Life Cycle initiatives, and resolving employee grievances to maintain positive management-employee relations. Recognized as the HR of the Quarter in 2022 for successfully leading the Graduates hiring project. Skilled in building strong work relationships, boosting morale, and driving productivity and retention. Played a vital role as a Compensation Analyst in executing salary statistics and designing appropriate compensation structures. Demonstrated proficiency in managing HR compensation processes, budgeting, salary administration, and payroll processing. Received the "Creativity Award" at the Murugappa Group HR Conference for showcasing best practices. Strong understanding of human behavior and effective communication skills. Adept at planning ahead, multitasking, and independently resolving complex issues. Interpersonal skills allow effective communication with stakeholders at all levels of the organization.
Thrives in fast-paced environments with focus on strategic HR initiatives and employee engagement. Skilled in talent management, conflict resolution, and organizational development. Seeking to transition these abilities into new field, bringing fresh perspective and dedication to fostering positive workplace dynamics.
Offering solid foundation in HR principles and genuine passion for supporting employee growth and organizational development. Brings understanding of talent acquisition and organizational dynamics, combined with analytical and problem-solving skills. Ready to use and develop relationship-building and conflict resolution skills in [Desired Position] role.
Overview
17
years of professional experience
2025
years of post-secondary education
5
Certifications
3
Languages
Work History
DHL IT Services
Senior HR Business Partner
03.2021 - Current
Job overview
- Coach and mentor business partners & HR colleagues; Lead HR initiatives at site level
- Deploy HR solutions aligned to business unit that address issues or opportunities in line to Global HR strategy
- Provide recommendation and guidance to business managers on matters that may impact people within the organization
- Leadership in Compensation & Benefits: Spearheaded the Compensation and Benefits process for DHL IT Services Chennai, effectively managing the year-end merit and bonus allocation for both local and hosted colleagues
- Expertise in Compensation Strategy: Leveraged in-depth knowledge of compensation to lead initiatives such as compensation restructuring and target bonus reviews, while developing innovative strategies to ensure competitive pay
- Interact effectively at various levels in the organization, using both direct and indirect influencing approaches to gain commitment from others to important outcomes for their business area
- Talent Attraction Initiatives: Successfully launched a joining bonus program aimed at attracting and retaining top talent, enhancing our recruitment efforts
- Collaboration with Global HR: Actively engaged with Global HR Business Partners to align local HR priorities with global strategies, ensuring cohesive and effective HR practices
- Organizational Restructuring: Played a crucial role in organizational restructuring, managing complex requirements from global stakeholders across multiple locations with a focus on strategic alignment
- Performance Management Solutions: Collaborated with domain heads to devise sustainable solutions, providing managers with insights and guidance on performance management processes and resource development
- Strategic Recruitment Management: Oversaw the end-to-end recruitment process, providing guidance to the recruitment team with metrics to optimize hiring efforts
- Campus Recruitment: Effectively managed a complex campus recruitment initiative, successfully onboarding 60 candidates from various colleges across India virtually, thereby strengthening our talent pipeline
- Championing Engagement Initiatives: Led key programs such as Employee Opinion Surveys (EOS), Manager Learning Programs, and initiatives to foster a Great Place to Work (GPTW) culture within ITS Chennai
- HR Advisory Role: Conducted regular meetings with leaders and managers to provide strategic HR advice, ensuring the effective implementation of HR processes and policies
- Training Program Evaluation: Participated in the evaluation and monitoring of training initiatives to ensure the success and development of high-performing individuals
- Employee Relations Management: Successfully managed and resolved complex employee relations issues, fostering a positive and collaborative relationship between managers and employees
- Support for Office Expansion: Contributed significantly to the expansion of offices in India, reinforcing a commitment to strong leadership effectiveness, employee engagement and a positive workplace culture towards GROW India project
- Established competitive compensation and benefits packages to attract top talent in the industry.
- Optimized workforce planning by utilizing data-driven insights for talent acquisition efforts.
- Facilitated conflict resolution among team members, resulting in improved working relationships.
- Enhanced employee engagement by implementing innovative HR strategies and initiatives.
- Evaluated HR metrics to identify trends, measure success, and make data-informed decisions about ongoing strategic priorities.
- Developed high-performing teams through targeted training and development programs.
- Collaborated with business leaders to align HR objectives with strategic goals.
- Managed full cycle of recruiting, hiring, and onboarding new employees.
- Advised senior management on organizational development and change management initiatives.
- Collaborated with leadership to assess and improve policies across board.
- Structured compensation and benefits according to market conditions and budget demands.
Prodapt Solutions Pvt Ltd
Manager - Human Resources
08.2019 - 02.2021
Job overview
- Global HR Operations: Managed the establishment of policies and standards for global operations, driving the Performance Management System (PMS) cycle, salary grid, and employee compensation and benefits
- Dual Role Expertise: Successfully balanced responsibilities as both a manager and an individual contributor, demonstrating strong teamwork and leadership abilities
- Compensation: Held responsibility for all compensation-related matters across global locations, with a primary focus on Europe and the UK
- Led initiatives on market benchmarking, enhancing compensation structures, and developing standard operating procedures (SOPs) for benefits and payroll
- Global Mobility Function: Contributed to the Global Mobility function by anchoring surveys and enhancing the employee experience for those working across various global regions
- Offer Letter and Payroll Management: Ensured that offer letters for onsite travelers are released as per the SLA and maintained internal parity
- Business Partnering Support: Offered comprehensive business partnering support to onsite employees, addressing various employee-related challenges and concerns
- Training and Implementation of Competencies: Trained employees and managers on Behavioral Competencies as part of the Performance Management System thereby facilitating successful implementation
- HR Process Streamlining: Collaborated with ERP Subject Matter Experts (SMEs) to streamline HR processes and automate workflows for increased efficiency
- Onboarding Process Digitization: Played a pivotal role in digitizing the onboarding process, implementing improvements that reduced manual intervention during the pandemic
- PMS Module Implementation: Successfully integrated the PMS module into the Talent Development project, enhancing performance management capabilities
- HCM Revamping Project: Participated in the revamping of the Human Capital Management (HCM) system, focusing on core HR platforms and additional modules
- HR Operations Team Leadership: Directed the Global HR operations team for India-related activities, ensuring timely task completion and providing recommendations for process improvements
- Implemented effective performance management systems to drive productivity and results.
- Established partnerships with local colleges for access to highly skilled candidates for internships and entry-level positions.
- Introduced new HR technologies that streamlined administrative tasks while increasing data accuracy and accessibility.
- Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
- Implemented performance reviews and motivational strategies to elevate HR team results.
- Structured compensation and benefits according to market conditions and budget demands.
- Enhanced employee satisfaction during international assignments by providing comprehensive support and guidance on cultural adaptation, housing, schooling, and other aspects.
- Reduced assignment costs for the company by negotiating competitive rates with vendors and suppliers.
- Facilitated smooth repatriation processes for returning employees by providing adequate transition support, managing expectations, and identifying new opportunities within the organization.
- Managed complex expatriate compensation packages, ensuring accurate and timely delivery of benefits while minimizing tax liabilities for both employees and the company.
- Assessed potential risks associated with international assignments by conducting thorough pre-assignment evaluations and proposing suitable mitigation strategies.
Intellect Design Arena Ltd.
Assistant Manager- HR
06.2017 - 07.2019
Job overview
- Member of HR Leadership Council in establishing business partnership to create people plans for supporting their goals and objectives; understanding the business strategy, drivers of success and people implications
- HR Leadership Council Member: Collaborated with the HR Leadership Council to align people plans with business goals, translating organizational needs into effective HR interventions to enhance performance and employee experience
- Performance Appraisal Oversight: Managed the performance appraisal process and compensation revisions, ensuring timely rollout of increment budgets and provisions
- Appraisal Process Management: Composed the eligible population list for annual appraisals, prepared the appraisal calendar, and ensured timely execution and closure of records
- Salary Surveys and Compensation Alignment: Conducted salary surveys to maintain market competitiveness and advised managers on salary reviews to eliminate disparities
- HRMS System Enhancements: Collaborated with the technical team to implement changes in the HRMS system in line with new policies and statutory regulations
- Provided ongoing recommendations for advancements in HR technology and supported customized developments
- Talent Development Coordination: Worked with managers to retain, develop, and motivate employees, implementing performance management systems and providing cost MIS reports to top management
- Stakeholder Facilitation: Played a key role in finalizing interventions at various hierarchical levels, facilitating action planning through focused group discussions (FGDs)
- Appraisal Process Execution: Contributed to the organization-wide appraisal process, supporting HR teams with recommendations and budget analysis, while focusing on high-potential employees and maintaining external equity
- Oversaw internal promotions process by properly evaluating candidates based on experience and qualifications related to the position requirements.
- Conducted performance appraisals to provide constructive feedback to employees, encouraging professional development opportunities.
- Collaborated with department managers to identify skill gaps among staff members, developing relevant training programs accordingly.
- Participated in industry conferences and networking events to stay current on best practices within human resources management field.
- Structured compensation and benefits according to market conditions and budget demands.
Tube Investments of India Ltd.
Deputy Manager- HR
06.2013 - 05.2017
Job overview
- Company Overview: Murugappa Group
- Administered Performance Management System & its review for enhancement; formulated & implemented increment, incentive and remuneration policies; took recommendations from business vertical
- Assisted HR Leader in preparing data & dashboards; provided employee development and counselling assistance to employees through PIP/BIP
- Managed appraisal process across the levels by executing SMART goals
- Conducted coaching sessions for HODs and employees on the entire PMS cycle; ensured retention of potential employees by taking adequate measures
- Facilitated sessions on providing constructive feedback during appraisal process
- Identify Training needs / AFI from PMS and link it to IDP
- Facilitated the Competency development and Succession planning process for the critical positions identified across the SBUs
- Assisted the line managers to conduct interviews using the competency-based questions for a fair and objective assessment of the candidates
- Anchored the orientation for the new entrants to the system
- Streamlined salary structures and administered compensation activities; implemented an appropriate & competitive employee compensation structure by evaluating, market surveys, government regulations and prevailing wage rates
- Developed and implemented an appropriate employee compensation structure for Shanthi Gears and computed incentive pay with guidelines for pay-out
- Executed budgets for new hires; developed proposals for annual appraisal and mid-year review to HR leaders
- Introduced new methods in processing salary correction during the compensation review process and executed descriptive analytical reports for each SBU
- Liaised with Managers for corporate functions/SBUs and facilitated webinar sessions to design action framework; supported HR Department in implementing programs to improve employee experience
- Acted as HR SPOC for corporate functions responsible for addressing general grievances, concerns raised pertaining to performance appraisal; conducted appraisal sessions and discussions post compensation review, feedback and exit interviews
- Managed the entire employee engagement survey across the Organization within the stipulated time and aided business with key results
- Communicated and coordinated with Hewitt for planning and conducting webinar/FGDs to initiate manager action planning and follow-up sessions
- Murugappa Group
- Collaborated with cross-functional teams to drive business growth and achieve corporate objectives.
- Mentored junior staff members on best practices for project management and team collaboration skills, fostering a supportive work environment.
- Developed strong relationships with stakeholders to facilitate smooth communication and project completion.
- Enhanced employee performance by providing regular feedback, coaching, and training opportunities.
- Conducted performance evaluations and provided constructive feedback to employees.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
NTT Data Global Delivery Services Ltd.
Senior Associate- HR
03.2010 - 06.2013
Job overview
- Consolidated Global Employees’ Data (Head Count Data/Compensation Data) by working with overseas HR and HRBPs on a monthly basis; configured data related to Incentives Pay-out, Bonus, One-time payouts and Salary Changes
- Evaluated compensation policies, government regulations and prevailing wage rates to develop competitive compensation plan; modified benefits policies to ensure that programs were competitive and in compliance with the legal requirements
- Individual contributor in implementing new metrics for salary fitment for all lateral hires across the organization as per compensable factors to streamline the process
- Conducted market salary surveys such as I-Pas, Mercer and benchmarked the organization’s salary data; participated in Hewitt Salary Survey and computed salary database as per Hewitt Job Codes and Titles for selected roles to have a competitive market pricing
- Generated ready data for pre-assessment and performance appraisal activities thereby facilitating time bound promotions and scheduled payroll activities
- Computed overseas salary as per the Labour Laws, Social Security Contribution and Salary Guides such as Hays, Robert Half, Hudson and Mercer; considered minimum salary standard with the aid of KPMG/Consumer Price Index(CPI)
- Managed compensation activities such as All Offers, Revisions, Deputation, Secondment Letters as per prescribed SLA
- Conducted annual salary reviews to maintain competitiveness in the market and retain top performers within the organization.
- Administered annual merit increase process by working closely with department heads to determine appropriate adjustments based on individual performance evaluations.
- Provided expert guidance on compensation-related matters to managers during recruitment, promotion, or reassignment processes.
- Streamlined salary administration process for increased efficiency and accuracy.
- Researched and analyzed wage, salary and other industry trends.
- Assisted with design and implementation of various employee benefits programs.
- Administered performance-based incentive and bonus plans, encouraging employee excellence.
Entrepreneur
06.2008 - 12.2009
Job overview
- Established small scale business; exposure in managing operations with focus on top line profitability by ensuring optimal utilization of resources; engaged in manpower management, vendor management, procurement, inventory management, negotiation, marketing, follow-ups for all pending matters with the customers and vendors; ensured business cycle restructuring for better customer query resolution & marketing of products
Education
XLRI - Xavier School of Management
Executive Development Program from Advanced Strategic HR
Anna University
MBA from Human Resources
Skills
Stakeholder Collaboration
Certification
Certified Compensation and Benefits Manager (CCBM) by CAMI, USA
Accomplishments
- School Topper in English during HSC
- Awarded Gold Medal for 'Best Conduct' during MBA curriculum
Personal Information
Date of Birth: 11/07/85
Profile Summary
15, Senior HR Business Partner, DHL IT Services, Chennai, Tamil Nadu, Certified Compensation and Benefits Manager (CCBM) by CAMI, USA, HR of the Quarter Award, 2022, Successfully leading the Graduates (Campus Recruitment) hiring project, Creativity Award, 2014, Showcasing the Best Practices at Murugappa Group HR Conference
Availability
See my work availability
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Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software
MS Office
Languages
English
Advanced (C1)
Tamil
Bilingual or Proficient (C2)
Hindi
Elementary (A2)
Websites
Timeline
Senior HR Business Partner
DHL IT Services
03.2021 - Current
Manager - Human Resources
Prodapt Solutions Pvt Ltd
08.2019 - 02.2021
Assistant Manager- HR
Intellect Design Arena Ltd.
06.2017 - 07.2019
Deputy Manager- HR
Tube Investments of India Ltd.
06.2013 - 05.2017
Senior Associate- HR
NTT Data Global Delivery Services Ltd.
03.2010 - 06.2013
Entrepreneur
06.2008 - 12.2009
Anna University
MBA from Human Resources
01.2008
XLRI - Xavier School of Management
Executive Development Program from Advanced Strategic HR
01.2025
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