I am an enthusiastic , self motivated , reliable , responsible and hard working person . I am a mature team worker and adaptable to all challenging situations.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Senior Security Executive
Interglobe Aviation Ltd
01.2018 - Current
Perform duties as per the security programme.
Carry out development dialogues with the team leaders. Control theft and pilferage of company properly.
Maintain work procedures as per company requirement.
Aware of emergency response procedure, rules and regulations.
Updating of manuals and local procedures.
Secure quality level.
Monitor continuously the quality system and the level of conformance.
Customer Service Executive
Indo Thai Airport Management And Services
06.2017 - 01.2018
Handling vistara airline customer service.
Check in Boarding gate and ramp function.
Check status of flight including catering, handel special situation and conditions.
Ensure all ground activities are conducted as per Airline standard and policies.
Contributed towards improving overall customer feedback scores by consistently delivering high-quality service experiences.
Monitored key performance indicators to ensure continuous improvement in service quality.