Summary
Overview
Work History
Education
Skills
Websites
Certification
Accomplishments
Timeline
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Arjun KrishnaKumar

Arjun KrishnaKumar

PMO Consultant

Summary

Experienced Professional in Project Management who thrives in a fast-paced environment, self-starter, strong drive the bias the for action and to help the Organization achieve its corporate goals. Project Management Analyst with 7.9 years of experience in Working with teams to accomplish short- and- long term project goals. Believes in talent, dedication and smart work rather than Experience. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

8
8
years of professional experience
1
1
Certification
5
5
Languages

Work History

PMO Consultant

Capgemini
10.2022 - Current
  • Prepared detailed reports on the progress of each project at regular intervals.
  • Generated thorough and useful reports for use in business decision-making.
  • Developed and maintained accurate demand forecasts at multiple levels of aggregation for multiple time horizons.
  • Ensured that team members had appropriate skill sets to meet project requirements.
  • Managed the process of onboarding new staff members into their respective teams.
  • Maintained up-to-date records of each team's resources, including skillsets, capacity, and availability.
  • Gathered data from various sources such as timesheets, surveys, interviews, to identify trends in resource usage.
  • Communicated regularly with senior management regarding developments in the resource planning process.
  • Maintained records of all documents related to each project including specifications, change orders, invoices.
  • Reconciled vendor invoices with purchase orders and identified discrepancies.
  • Processed high volume of invoices for payment within established deadlines.
  • Maintained accurate records of invoice processing activities.
  • Processed and sent invoices, adjustments and credit memos to customers.
  • Contacted vendors to follow up on late invoices.
  • Processed invoice payments and recorded information in account database.
  • Maintained a repository of all approved code components for reuse across projects.
  • Coordinated with other departments to ensure accurate reporting of financial information.
  • Prepared accurate, updated forecasts for expected business performance.
  • Onboarding & Off boarding of Resources.
  • Project code creation, Extension -Gather all inputs, Track project code action checklist in SOW/CV tracker.

Program and project Management Analyst

Accenture
07.2020 - 09.2022
  • Supported Project Manager and department leaders, Service delivery team to facilitate project delivery and PMO Operations
  • Coordinate and collaborate with various internal and External stakeholders to ensure teams are engaged
  • Experienced in handling project team, working with quality Audit team
  • Publishing project status report, PMO Deck , Ad hoc report and sending timesheet reminders and regular checks on action items Allocation of resources Setup and administration of PMO tools such as Clarity, VECRM and CVIEW
  • Working with both internal and external customers on weekly basis on project status updates
  • Worked on Agile methodology
  • Efficiently dealing with escalations and working under Pressure and flexibility to adjust demands, priorities and Shifting and rapid changes Mentored and guided associates in approaches designed to exceed the expectations of customers.

Project Management Office

CGI
11.2017 - 06.2020
  • Supported the Offshore and Onshore PMO team for End-to-end PMO Operation Closing working with project manager and Team leads for day-to- day action items and updates
  • Resource Management - staffing activities, closely Worked internal team and resource hiring managers for Allocation and Onboarding and off boarding activities
  • Prepare MIS Reports and Ad hoc reports Supported PMO financial team for arising invoices and billing
  • Prepare presentations, documents for monthly connect
  • Record end to end project details in Microsoft CRM
  • Event management activities like Team Outing, Client Visit etc
  • Conducting Month over Month meeting.

CUSTOMER SERVICE REPRESENTATIVE

Orchestrate Systems Pvt. Ltd
10.2015 - 04.2017
  • Handled customer inquiries and complaints
  • Solve customer problems and provide problem resolution and design best option solution
  • Interface daily with internal accounting partners, field services, new business and operations and consumer affairs divisions
  • Resolved 350 inquiries in any given week and met performances benchmarks in all areas (Speed, accuracy & volume)
  • Attain 100 percent customer service ratings in all categories, communication & listening skills , Problem resolution and Politeness Achieve the work targets before deadline.

Education

Bachelors of Business Management in Finance -

Acharya Institute of Management And Science

Skills

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Websites

Certification

Advanced Excel

Accomplishments

  • Best Performances Certification - 2017
  • Verizon- Client Appreciation
  • CGI – Certificate of Appreciation

Timeline

PMO Consultant

Capgemini
10.2022 - Current

Program and project Management Analyst

Accenture
07.2020 - 09.2022

Project Management Office

CGI
11.2017 - 06.2020

CUSTOMER SERVICE REPRESENTATIVE

Orchestrate Systems Pvt. Ltd
10.2015 - 04.2017

Bachelors of Business Management in Finance -

Acharya Institute of Management And Science

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Arjun KrishnaKumarPMO Consultant