Summary
Overview
Work History
Education
Websites
Accomplishments
Interests
Timeline
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Arjun Kumar Pandey

Senior Sales Manager
New Ashok Nagar

Summary

Experienced sales management professional with a proven track record of driving revenue growth and optimizing sales strategies. Demonstrated leadership skills in team management, fostering collaboration, and adapting to market demands. Proficient in client relationship management, negotiation, and strategic planning. Known for dependability and goal-oriented approach, consistently delivering impactful results.

Overview

6
6
years of professional experience
3
3
years of post-secondary education

Work History

Senior Sales Manager

Swiggy
Karnal
01.2023 - Current
  • Managed a portfolio worth ₹1 Cr based in Karnal
  • Acted as Sales & Brand Consultant for assigned accounts, driving performance and growth.
  • Strategized and executed business growth plans, including discounting and advertising, to scale GMV on a month-on-month basis.
  • Worked closely with restaurant partners as an Account Manager to improve sales and market share on the platform.
  • Served as Directly Responsible Individual (DRI) and led the GMV Growth Project for the team, ensuring consistent growth in the City
  • Collaborated with internal teams to identify performance gaps and provide strategic support to grow brands.
  • Successfully onboarded 300+ restaurant partners in 29 months, enhancing supply quality and outpacing competitors.
  • Increased overall sales revenue by implementing effective sales strategies and building strong client relationships.

Key Account Executive

Phonepe Private Limited
Delhi
11.2020 - 12.2022
  • Merchant Acquisition: Successfully onboarded high-value key account merchants with multi-store presence across Delhi NCR, including Jeeva Ayurveda, Karim's, Globus Honda, and SAB Motors (Tata Motors), driving regional coverage and visibility.
  • Business Growth: Spearheaded initiatives to sustain and grow merchant relationships, resulting in consistent revenue growth and expanded market share in a competitive landscape.
  • Merchant Servicing: Ensured smooth deployment, training, and merchant enablement post-onboarding. Managed escalations with swift TAT to drive merchant satisfaction and long-term retention.
  • Account Management: Maintained strategic ownership of key accounts, creating deep-rooted partnerships and strong entry barriers for competitors.
  • Market Activation: Conducted regular market visits to monitor merchant performance, optimize branding, and reinforce PhonePe acceptance across touchpoints.
  • Retention & Engagement: Achieved a strong 94% Monthly Active Merchant (MAM) rate through effective account management, proactive support, and merchant engagement strategies.
  • Managed a diverse portfolio of key accounts, maintaining strong professional relationships and high retention rates.

Sales Manager

NetAmbit Value First Services Private Limited
Delhi
02.2019 - 05.2020
  • Played a key role in the city launch team, successfully launched Swiggy in 15+ Tier 2 cities with strong supply acquisition and market readiness.
  • Led new restaurant onboarding efforts, ensuring seamless integration onto the Swiggy platform with a focus on high-potential local food outlets.
  • Built and nurtured long-term relationships with newly onboarded restaurant partners to drive consistent engagement and platform loyalty.
  • Collaborated with internal stakeholders including Vendor Management, Operations, and Catalog Teams to ensure smooth and timely city launches.
  • Coordinated local marketing and branding initiatives using digital and on-ground activations to improve platform visibility and user adoption in newly launched markets.

Education

BBA - Marketing

I.T.S. Mohan Nagar
Ghaziabad, UP
01.2015 - 01.2018

Accomplishments

  • As a Sales Manager For Swiggy, Launched Swiggy in more than 15 cities while learning knowledge of sales and marketing processes.
  • As a Key Account Executive, Onboarded 550+ premium merchants of different categories to increase the visibility of Phonepe in designated area.

Interests

Traveling
Music
Swimming

Timeline

Senior Sales Manager

Swiggy
01.2023 - Current

Key Account Executive

Phonepe Private Limited
11.2020 - 12.2022

Sales Manager

NetAmbit Value First Services Private Limited
02.2019 - 05.2020

BBA - Marketing

I.T.S. Mohan Nagar
01.2015 - 01.2018

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Arjun Kumar PandeySenior Sales Manager