Arjun Menon
Quality Analyst Lead
Mumbai,MH
Summary
Dynamic Quality Analyst Lead with a proven track record at Neebal Technologies, excelling in test case design and project management. Spearheaded initiatives that reduced recurring defects and enhanced user satisfaction. Adept at fostering collaboration and continuous improvement, leveraging strong analytical skills to drive impactful quality assurance strategies.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Quality Analyst Lead
Neebal Technologies
07.2015 - Current
- Collaborated with cross-functional teams to identify risks and provide recommendations for mitigation strategies.
- Kept abreast of emerging trends in software quality assurance, incorporating new methodologies as appropriate into existing processes.
- Facilitated knowledge sharing among team members by organizing regular training sessions and presentations on relevant topics.
- Managed multiple projects simultaneously, prioritizing tasks based on business impact and deadlines.
- Analyzed root causes of recurring issues, implementing preventive measures to reduce future occurrences.
- Led a team of Quality Analysts, fostering a collaborative environment that encouraged continuous improvement and skill development.
Quality Analyst
CSism Technologies
11.2014 - 07.2015
- Conducted thorough root cause analyses on recurring defects, resulting in the implementation of effective corrective actions.
- Provided detailed reports on quality metrics to senior management, enabling informed decision-making regarding process improvements.
- Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
- Analyzed quality and performance data to support operational decision-making.
- Recorded findings of inspection process, collaborating with quality team to implement corrective actions.
- Enhanced user satisfaction by tailoring testing approaches to focus on key functionalities and performance indicators.
IT Executive
5asec
03.2014 - 11.2014
- Improved IT infrastructure by implementing strategic technology solutions and optimizing system performance.
- Aligned IT solutions and deliverables with company strategic vision.
- Conducted regular audits of systems, networks, and security protocols to maintain compliance with industry standards and regulations.
- Worked closely with vendors and technology partners on integrations, infrastructure and enterprise solutions.
- Developed innovative software applications that enhanced user experience and drove business growth.
Sr. System Practitioner
IBM
12.2010 - 02.2014
- Reduced downtimes for telecommunications systems through proactive monitoring and maintenance efforts.
- Improved service level performance by identifying trends in real-time data and making necessary adjustments to workforce allocation.
- Supported operations teams by providing timely and accurate information on server availability.
- Optimized resource utilization, analyzing historical data to forecast future issues accurately.
- Participated in cross-departmental meetings to align workforce management objectives with overall business goals, fostering a cohesive organizational strategy by providing trainings to respective members.
Education
Bachelor of Science - Computer Science
VIVA College
Virar, India03-2011
HSC - Science
New English Junior College
Vasai, India02-2007
SSC -
St. Augustine's
Vasai, India03-2005
Skills
Test case design
Test planning
Test case development
Project management
Software testing
Load and stress testing
Certification
ISTQB Foundation
Timeline
ISTQB Foundation
03-2021
Quality Analyst Lead
Neebal Technologies
07.2015 - Current
Quality Analyst
CSism Technologies
11.2014 - 07.2015
IT Executive
5asec
03.2014 - 11.2014
Sr. System Practitioner
IBM
12.2010 - 02.2014
Bachelor of Science - Computer Science
VIVA College
HSC - Science
New English Junior College
SSC -
St. Augustine's