Arjun Mohan

PROFESSIONAL SUMMARY

Results-driven IT professional with 3.9 years of experience in Oracle CX Cloud, specializing in Oracle Commerce Cloud (OCC) implementations and site development. Hands-on expertise in B2B e-commerce solutions, workflow automation, and application configuration. Strong technical foundation in React JS, Java, HTML, CSS, and SQL, with experience working in Agile environments and cross-functional teams.

PROFESSIONAL EXPERIENCE

Tata Consultancy Services (TCS)

Role: Oracle CX Cloud Developer

Experience: 3.3 Years

KEY SKILLS & EXPERTISE

Oracle Commerce Cloud (OCC)

• Configured and implemented Oracle Commerce Cloud (CX) solutions.
• Designed and developed B2B e-commerce websites, including customer-specific portals.
• Managed catalog configuration, pricing setup, and product lifecycle via Admin Console.
• Configured event notifications, subscription rules, and customer workflows.
• Developed UI components such as:
• Add to Cart
• Search functionality
• Order summary & review
• Checkout & payment preview pages
• Worked on shipment modules, marketplace management, dashboards, and order management systems.
• Handled catalog and inventory import/export operations efficiently.

B2B E-Commerce Development

• Built custom B2B customer portals to enhance procurement workflows.
• Configured secure login systems with encrypted credentials for customer access.
• Implemented features like returning customer tracking and product stock availability.

Workforce Management Systems (WMS)

• Configured workflow automation, user roles, and approval hierarchies.
• Conducted workflow testing and validation to ensure process efficiency and application quality.

PROJECT EXPERIENCE

Avery Dennison – Europe

• Participated in Oracle Commerce Cloud solution demonstrations.
• Worked on OCC configurations and enhancements.
• Collaborated with Scrum teams and contributed to Agile development cycles.

Vodafone – UK

• Developed and configured applications using VBCS.
• Integrated systems such as OFSC and Workforce Management Systems.
• Performed manual testing and defect validation to improve application quality.
• Maintained documentation for bug fixes and enhancements.
• Actively participated in daily Scrum meetings.

CERTIFICATIONS

• Oracle Commerce Cloud (OCC) Certification
• EAS SaaS Oracle Commerce Cloud with E1
• Java (Basic)
• Background Verification (BG) Ready

KEY STRENGTHS

• Strong understanding of B2B commerce workflows
• Experience in end-to-end OCC implementation
• Ability to work in Agile/Scrum environments
• Good analytical and problem-solving skills