Arjun Patil

• Understanding the existing system of client and flow of data in existing system.
• Worked directly with users to enhance the system functionalities
• Experience in Writing JavaScript, Business rules to perform actions in CRM.
• Create Mapping Document from existing to new system.
• Responsible for Demo presentations to Clients.
• Responsible for Providing UAT Sessions On-Site Internationally.
• Responsible for writing java Scripts, Functions,Fetch XML, Out of the box Business Rules.
• Run flow of new system with existing system data.
• Client meeting and client handling.
• SQL Scripts.
• Fixing the bugs.

• Responsible for testing the software in various stages of the development process.

• Participating in the process of preparing test plans.

• Preparing test cases for modules, system testing and integration process.

• Prepare test data for test cases.

• Investigate, troubleshoot and resolve daily issues related to workstations, peripherals, phones, mobile devices, operating systems, and applications

• Provide installation, configuration, and support of desktop computers, peripheral equipment and software
• Respond to client support requests.
• Contact clients to find out the nature of the problem.
• Troubleshoot hardware and software issues.
• Follow up with clients to ensure their systems are functional.
• Collaborate with the Infrastructure & Web Applications teams to resolve complex issues and ensure efficient operation of the desktop computing environment
• Work with hiring managers to order hardware/software for new employees and set up new workstations in a timely manner
• Perform routine updates of desktop hardware and software
• Rebuild, configure and repair desktop equipment as needed