ARJUN SHAJI
Security Analyst
Bangalore
Summary
Detail-oriented SOC Analyst with 1 year of relevant experience in real-time security monitoring, alert triage, and incident investigation and 5 years of core expertise in IT infrastructure management. Strong understanding of cybersecurity fundamentals, log analysis, and threat intelligence. Committed to improving detection capabilities and reducing security risks.
Overview
6
6
years of professional experience
3
3
Languages
Work History
Incident Response Analyst II
Securitas
03.2025 - 02.2026
- Global monitor, rectifying and resolving of incident alerts and alarms in organization not limited to physical incidents but more as well intrusion detections.
- Auditing and observing of CCTV cameras fors close watching the organisation safety and security.
- Collaborated with cross-functional teams to identify threats and malfunction for organization improvement and increased efficiency by using tools like Lenel for alarm detection.
- Tracking the executive travel for the welfare and security of executive team members of the organisation.
- Reporting of global threats by core investigation and assessment for organization as well as employees well being
- Developing comprehensive documentation using tools Jira and confluence by outlining standard operating procedures for various tasks.
- Increasing efficiency by co-ordinating with global team and providing emergency support in critical situations.
- Streamlined reporting procedures by creating user-friendly dashboards and SOPs for easy access to key performance indicators.
System Analyst II
DXC Technologies
11.2023 - 2025
- Engaged in user support interactions by providing first call support and worked with customer environment.
- Performing troubleshooting for technical problems onsite to assist with resolving reported issues from customers.
- Communicating highly technical information to both technical and non-technical personnel.
- Acquiring troubleshooting knowledge using documentation and knowledge-based article in ServiceNow relevant to configuration, maintenance and troubleshooting of accounts and computer systems.
- Troubleshooting on various VPN network issues by resolving them on top priority requirements.
System Engineer
SSquad Information Systems Private Limited
03.2020 - 2023
- Monitoring of network nodes through ServiceNow and performing basic troubleshooting using Solar Wind portal.
- Experience in working on Office 365 products.
- Remote as well as onsite support (if necessary) for hardware as well as software support.
- Troubleshooting and problem-solving on various types of servers.
- Performing health checkup activities in datacenters which is in client locations.
- Fetching backup on MSSQL and MySQL database servers on regular basis.
Education
Master of Computer Applications - undefined
BHARATHIYAR UNIVERSITY
01-2019
Bachelor of Computer Applications - undefined
MAHATHMA GANDHI UNIVERSITY
01-2016
Skills
Risk Management
Public Relations
Teamwork
Time Management
Leadership
Effective Communication
Critical Thinking
References
- Makesh Madhavan, SOC Manager, makesh.madhavan@hpe.com, +91 81303 84999, Hewlett Packard Enterprise, Bangalore, Karnataka.
- Sherin, P S, Technical Lead, sherin.ps@dxc.com, +91 8111975079, DXC Technologies, Bangalore, Karnataka.
- Ravi, Prakash, Technical Director, ravi@ssquad.com, +91 9538444335, SSquad Information System PVT.Ltd, Bangalore, Karnataka.
Timeline
Incident Response Analyst II
Securitas
03.2025 - 02.2026
System Analyst II
DXC Technologies
11.2023 - 2025
System Engineer
SSquad Information Systems Private Limited
03.2020 - 2023
Master of Computer Applications - undefined
BHARATHIYAR UNIVERSITY
Bachelor of Computer Applications - undefined
MAHATHMA GANDHI UNIVERSITY